Rusty Wallace Chevrolet
Back to Service Reviews
Dealership Service Review
service Rating
Disappointed
Written byon 11/11/2024
It doesn’t pay to make an appointment because everyone I have ever had one it still takes a minimum of an hour and a half to complete. This last appointment was to have four new tires put on and an alignment and it took four hours and I had a 10:00 appointment.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Rusty Wallace Chevrolet on 11/13/2024
Dealer Response
Thank you for sharing your experience with us. We understand that waiting times can be frustrating, especially when you’ve made an appointment. We appreciate your feedback regarding the service you received while getting your tires replaced and alignment done. If there's anything further you'd like to discuss or if you have more details to share, please feel free to contact us at Rusty Wallace Chevrolet. We aim to improve and provide a better experience for our customers.
Sincerely,
The Rusty Wallace Chevrolet Team
Report