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Crown Chrysler Dodge Jeep Ram of Chattanooga

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Customer Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

Review type:

Overall rating

5.0
5 out of 5 stars

(34 reviews)


Customer recommendations:

Yes (34)|No (0)

Another excellent sales experience at Crown CDJR

5 out of 5 starsby Mark on 07/25/2025

I have purchased several vehicles from Crown. Purchased a new 2025 Jeep Grand Cherokee L 4x4 Limited on 7/24/2025. Each time the purchase just gets better. My sales person Jacob Fugate did a really good job in making sure my purchase went well from finding me the right vehicle to making sure each step of the process went smooth. Always a very good experience in finance department. The General Manager Virgil Edwards always beats my best deals from other Jeep dealers and makes sure I’m completely satisfied. He’s very knowledgeable and just a great guy to work with. He cares about his customers and provides great customer service. This is the CDJR dealership to go to for your best deal and no pressure purchase.
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The following reviews are more than two years old. They are not included in the overall rating.
318 reviews
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  • Johnny

    5 out of 5 starsby Johnny on 12/16/2020
    updated 12/22/2020

    lance brown, was very informative; he help me make my decision to be an easy one
  • Great experience

    5 out of 5 starsby Excellent on 12/14/2020
    updated 12/21/2020

    I’m a repeat customer at Crown Cars of Chattanooga and for a good reason. They treat you like royalty even if you were buying a $7000 used car. My salesman Josh was friendly and he and the staff worked very hard with me to get me where I needed to be and get the vehicle I wanted. I’d highly recommend Crown Cars
  • Leather upgrade

    5 out of 5 starsby Joel on 12/19/2020

    Dusty was great to work with. Kept me updated on progress.
  • Jeep trade-in

    5 out of 5 starsby Jennifer Jones on 12/16/2020

    When I arrived at the dealership, Mr. Rodney Singleton greeted me as if he was expecting me. He made me feel very comfortable after I finally let my guard down which resulted in trading my 2018 Jeep Cherokee for a 2021 Jeep Cherokee.
    • Jennifer, We are thrilled to know that Rodney took great care of you and made your experience an all-around success! We thank you for taking the time to leave him this excellent review, and we congratulate you on your new vehicle- on behalf of him and the entire team!

      by Crown Chrysler Jeep Dodge Ram on 12/22/2020

  • My opinion

    5 out of 5 starsby Service on 12/13/2020

    Car Shield caused the delay in my car being repaired in a timely manner. The service rep.Kat Cole did a great job dealing with Car Shield and getting the job done. She kept me informed of all the problems with Car Shield
  • Service

    5 out of 5 starsby Carole Long on 12/10/2020

    Jason Maneke met me when I arrived for appointment. He is very courteous, he answered my questions, and returned car in a timely manner. I appreciate the Covid precautions. Thanks
  • Oil change

    5 out of 5 starsby Oil change on 12/10/2020

    Dusty Angland was very pleasant and provided me with all the information I inquired about. Dusty also kept me up to date on the progress of the service I was getting on my Van.
  • Excellent service

    5 out of 5 starsby N McCarthy on 12/09/2020

    Cody Morse was very professional and helpful as my service advisor.
  • Truck inspection

    5 out of 5 starsby John Palmer 2 on 12/08/2020

    Jason Manake was friendly , knowledgeable and handled my visit quickly. To the point , accurate and the price was dead on with the quote .
  • Pleasant Experience

    5 out of 5 starsby Good job on 12/06/2020

    Jacob “Jake” Buckner was very down to earth and pleasant to work with during my buying process. I had to do most of it via telephone. He was courteous, funny and personable. He followed up a few days later to make sure all was well and asked if he could do anything else for me. I had some concerns and he answered my questions and put my mind at ease. He’s a keeper Crown. Give him a bonus.
  • Buying experience at Crown

    5 out of 5 starsby Crown Chrysler sales experience on 12/01/2020

    We had a great experience buying from Crown Chrysler. Trevor Turner was our salesman and was extremely knowledgeable about the Jeep vehicles that we were looking for, answered all of our questions with ease. I would definitely recommend him and the dealership to everyone.
  • Completely satisfied

    5 out of 5 starsby Satisfied on 11/25/2020

    Jacob Buckner did a great job of taking me through the process of purchasing my new Dodge Challenger. He was also very helpful with after the sales.
  • New Car Purchase

    5 out of 5 starsby Greg Lawhorn on 11/25/2020

    Benny and Courtney did a superior job selling me my Gladiator. They made the purchase very easy and satisfied all of my questions. Their both a great asset to Crown.
  • Amazing service!

    5 out of 5 starsby Elizabeth on 11/18/2020

    Josh helped me with my purchase of a Toyota Tacoma. He was truly one of the nicest, most genuine guys I’ve met. LJ, the dealership manager was also awesome. These two guys made my car buying experience a great one. I will define back to see them when it’s time for my partner to trade her car in. Thank you!!
    • Elizabeth, Congratulations on your new Toyota Tacoma! We are overjoyed that we could be of assistance to you and provide you with the 5-star experience that you so much deserve! They will be honored to have earned your confidence and loyalty, and we will be awaiting the opportunity to serve you again!

      by Crown Chrysler Jeep Dodge Ram on 11/19/2020

  • Great service

    5 out of 5 starsby Missy on 11/16/2020

    Crown has the best Custer service and workers who go beyond their work ethics!!
    • Missy, Thank you so much for your excellent review! Providing top-quality service is always our goal, and we are pleased that our efforts met your satisfaction. It is our pleasure to assist you. Please do not hesitate to let us know how our team may serve you again!

      by Crown Chrysler Jeep Dodge Ram on 11/19/2020

  • Awesome service!

    5 out of 5 starsby Keith Young on 11/16/2020

    Went to get my scheduled oil change on a Saturday morning. Service advisor was Kathleen Cole. She greeted me pleasantly and promptly and listened to me about everything. I was in and out in no time flat and had a wonderful experience, that’s why I’ll only bring my Jeep to Crown to have it serviced!!
  • Service on my Dodge Journey

    5 out of 5 starsby William Hicks on 11/14/2020

    I was very satisfied with work done on my car. My service writer Jason Maneke was very efficient and knowledgeable about the problem. I won’t hesitate to come back for service in the future.
  • Excellent experience

    5 out of 5 starsby Missy Caldwell on 11/13/2020

    Lance Brown was the best!!! We are so happy on our new purchase of the 2500 turbo diesel... thank you all.. great doing business
  • Oil contract. Diesel truck oil change

    5 out of 5 starsby Eggman on 11/07/2020

    Price and great service.
  • Crown Chrysler Jeep

    5 out of 5 starsby Lloyd Hill on 10/21/2020

    I was very happy with the service at Crown Chattanooga. It was my first visit and I couldn’t have been treated better. Jason Maneke was my service advisor and he was really great, took care of all my service issues and left me with the feeling that I had a go to friend for future service
  • Shelby Newt is wonderful!

    5 out of 5 starsby Betty for Shelby on 10/20/2020

    We are totally satisfied with the service we received while purchasing our new Jeep Compass. Shelby was wonderful, knowledgeable and very friendly. I was very nervous however, Shelby made it so much easier and put me at ease .I'm very glad she was the one that ended up helping us . What an awesome pleasure it was working with her .Thank you very much Shelby ! Rick and Betty Wade
    • Rick and Betty, Thank you for taking the time to share this wonderful review! We are happy to hear that Shelby put you at ease and got your automotive needs seamlessly resolved! She will be honored to know how greatly you valued her assistance. Please drive safely, and do not hesitate to let us know if there is anything more that she or the team may help you with!

      by Crown Chrysler Jeep Dodge Ram on 10/22/2020

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