Crown Chrysler Dodge Jeep Ram of Chattanooga
Customer Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
Review type:
Customer Service
by G Miller on 09/18/2025Ryan Lawrence assisted me with my Gladiator. He listened to my concerns and was very knowledgeable with his answers. Thank you for all the effort on my behalf.Unbelievable Service
by My4x4jeep on 08/07/2025My experience with Ryan Lawrence at Crown Chrysler in Chattanooga was awesome! He was informed, cordial and keep me updated every step of the process.Thank you for sharing your experience! We’re so glad to hear Ryan provided you with knowledgeable, friendly service and kept you informed throughout the process. We’ll be sure to share your kind words with him, and we look forward to serving you again in the future!
Completely satisfied
by Jason on 07/31/2025Was very accommodating and helpfulJason, thank you for your kind review! It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs!
Crown in chatt
by Joe on 07/26/2025I love the setup at crown Chattanooga. Addisan clementsan was my advisor and was quick to help me get started, while Pricing isn’t ideal it’s the world we Live in. She was professional and courteous Service department is except for… pricing top notch.Joe, we appreciate your positive review! We are so glad that our team provided you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Great Customer Service
by Jessica Davenport on 07/04/2025Friendly, knew what he was talking about as I had no idea, shown me the best options, talked me though what everything meant and even shown me pictures.Thank you Jessica for letting us know about your experience working with our service department. We are so pleased to know that your service advisor was friendly and knowledgeable and explained everything with pictures as well. We appreciate you choosing Crown CDJR Chattanooga and we wish you safe travels.
Friendly speedy service
by KSmallen on 06/15/2025I was texted from the company about a recall scheduled via text. Once I got there they didn’t have me in the system for the appointment but still took me in and fixed the recall in timely manner. Thank you to Ryan Lawrence for your help.Thank you KSmallen for your 5 star review. We strive to provide prompt, efficient service and it is so gratifying to know that Ryan is meeting our expectations and yours. We look forward to assisting you with all of your automotive needs. Safe travels.
Service with a smile
by Papa Mike on 05/31/2025Addison Clementson was greeted me with a smile and was very polite and respectful with all of her communications. She also always responded ina timely manor. I will continue to work with Addison in the future.Mike, Thank you for your time and feedback. We are pleased to hear that Addison was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.
Great service advisor assistant
by Roxie Thompson on 05/29/2025Courtney Worley assisted me with my visit. She was great very friendly and helpful. She made my wait and visit a great experience. Thank her so muchRoxie, Thank you for taking the time to share your experience. We are pleased to know that Courtney has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.
Service: alignment
by Ruben on 02/10/2025Brought the truck in for an alignment and they said they were running a little behind so they gave us a vehicle to drive so the wife and I could go get something to eat while waiting.Ruben, We are grateful for you leaving us this wonderful review! We are pleased to know that our team let you know that they were running a little behind and got you and your wife a loaner so you could go get something to eat while waiting. We hope to serve you again in the future when the time comes.
Great Service
by Kevin on 02/07/2025Service all of my vehicles with Trish and Jason at Crown. Great Service department. Would highly recommendKevin, Providing great service is so important to us here at Crown Chrysler Dodge Jeep Ram of Chattanooga and we are glad that Trish and Jason's efforts met your satisfaction and high recommendation! We are thrilled to know that they were great. We wish you safe travels until we meet again!
Friendly Customer Service
by Michael S on 01/25/2025Really enjoyed working with Advisor Courtney Worley for my service needs. She was extremely pleasant, and she demonstrated something that seems to be lacking in our society, a willingness to do one's job with kindness and efficiency.… Employees like her are a true asset to any company and can sometimes be the reason a customer returns - me being one of them.Michael, Thank you for leaving Courtney this terrific review! We are happy to know that she was extremely pleasant, kind and efficient. Please do not hesitate to let us know how we may be of further service to you.
Leather upgrade
by Joel on 12/19/2020Dusty was great to work with. Kept me updated on progress.My opinion
by Service on 12/13/2020Car Shield caused the delay in my car being repaired in a timely manner. The service rep.Kat Cole did a great job dealing with Car Shield and getting the job done. She kept me informed of all the problems with Car ShieldService
by Carole Long on 12/10/2020Jason Maneke met me when I arrived for appointment. He is very courteous, he answered my questions, and returned car in a timely manner. I appreciate the Covid precautions. ThanksOil change
by Oil change on 12/10/2020Dusty Angland was very pleasant and provided me with all the information I inquired about. Dusty also kept me up to date on the progress of the service I was getting on my Van.Excellent service
by N McCarthy on 12/09/2020Cody Morse was very professional and helpful as my service advisor.Truck inspection
by John Palmer 2 on 12/08/2020Jason Manake was friendly , knowledgeable and handled my visit quickly. To the point , accurate and the price was dead on with the quote .Great service
by Missy on 11/16/2020Crown has the best Custer service and workers who go beyond their work ethics!!Missy, Thank you so much for your excellent review! Providing top-quality service is always our goal, and we are pleased that our efforts met your satisfaction. It is our pleasure to assist you. Please do not hesitate to let us know how our team may serve you again!
Awesome service!
by Keith Young on 11/16/2020Went to get my scheduled oil change on a Saturday morning. Service advisor was Kathleen Cole. She greeted me pleasantly and promptly and listened to me about everything. I was in and out in no time flat and had a wonderful experience,… that’s why I’ll only bring my Jeep to Crown to have it serviced!!Service on my Dodge Journey
by William Hicks on 11/14/2020I was very satisfied with work done on my car. My service writer Jason Maneke was very efficient and knowledgeable about the problem. I won’t hesitate to come back for service in the future.Oil contract. Diesel truck oil change
by Eggman on 11/07/2020Price and great service.
G Miller, Thank you for this wonderful review! We’re thrilled to know that Ryan’s knowledge and attentiveness made a difference during your visit. He is a valued member of our team, and it’s great to see his efforts recognized. We appreciate your business and look forward to assisting you again!
by Crown CDJR Chattanooga on 09/21/2025