INFINITI of Memphis
Customer Reviews of INFINITI of Memphis
Tire Trouble!
byon 10/26/2021
I always get great service at Infiniti of Memphis, but recently they went above and beyond. I blew out a tire and had to have my car towed into the Infiniti Service Center. They were completely booked up for that day and the next, but Mike Chalfant told me he’d try and squeeze me in. I thought I might be without a vehicle through the weekend. But sure enough, I got my car back the next day. I highly recommend the Service Department at Infiniti of Memphis.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Tire Trouble!
byon 10/26/2021
I always get great service at Infiniti of Memphis, but recently they went above and beyond. I blew out a tire and had to have my car towed into the Infiniti Service Center. They were completely booked up for that day and the next, but Mike Chalfant told me he’d try and squeeze me in. I thought I might be without a vehicle through the weekend. But sure enough, I got my car back the next day. I highly recommend the Service Department at Infiniti of Memphis.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Best Car Buying Experience Ever
byon 03/01/2015
Looking to purchase a new car, I visited 3 other luxury dealerships before coming to Infiniti of Memphis on a recommendation of a friend. Never have I experienced such customer care and professionalism as I did at this dealership. Brian Malone was my salesman. He was extremely knowledgeable and courteous to my needs. He didn't rush me through the process but still was very respectful of my time. Everyone there was so friendly. And the car was amazing in everyway. I am a very happy and satisfied with my whole experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best Experience Ever!!
byon 02/22/2015
Purchased new car. The whole experience was great from start to finish. Felt welcomed and comfortable. Sales person was Brian Malone. He was extremely knowledgable and helpful. Didn't feel pressured to buy, he was concerned with my needs in a vehicle and found me the perfect car! Listened to my needs and wants. If you buy from Infiniti I would recommend seeing Brian Malone!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
