Customer Reviews of Twin City Buick GMC
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Service Department
by Laura W on 02/01/2025updated 02/06/2025Fast, friendly and efficient service on my 2020 Denali truck. Best service I’ve had in a long time. Thank you
The following reviews are more than two years old. They are not included in the overall rating.
2 service reviews
Great job as usual.
by LeslieW on 04/18/2023David is always professional and takes care of my service requests. Makes it easy for regular maintenance.Latest service appointment
by Kennyg865 on 01/19/2022Called for service on my 2021 GMC. Had to wait from Tuesday of one week until Friday of the following week to schedule appointment. Asked for DEF to be topped off. Truck came back with DEF spilled all down the bedside. I've been using Twin… City for several years for all my service. I understand we are in a time where we cannot expect the best customer service given the COVID pandemic and labor issues. But, I find waiting 10 working days to get something serviced at a dealership to be somewhat a long period of time.
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About our dealership
Welcome to Twin City Buick GMC, located on the Airport Motor Mile in Alcoa, TN. We are locally owned since 1965.
We have just one goal here at our dealership. We want to help our customers find the perfect new car at a price they can afford. Whether you need an everyday commuter automobile with great MPG, a full-sized SUV for every school activity, or a heavy-duty work truck that can handle every job that comes its way, you're going to find the vehicle you're looking for at our Alcoa Buick and GMC dealership located on the Airport Motor Mile at 3046 Alcoa Hwy Alcoa, TN 37701. Give us a call today at (865) 684-4404, and we'll set you up with a test drive today.
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area