Twin City Buick GMC
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Dealership Service Review
service Rating
Latest service appointment
Written byon 01/19/2022
Called for service on my 2021 GMC. Had to wait from Tuesday of one week until Friday of the following week to schedule appointment. Asked for DEF to be topped off. Truck came back with DEF spilled all down the bedside. I've been using Twin City for several years for all my service. I understand we are in a time where we cannot expect the best customer service given the COVID pandemic and labor issues. But, I find waiting 10 working days to get something serviced at a dealership to be somewhat a long period of time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes