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Customer Reviews of Harper Jeep Ram

Review type:

Overall rating

4.7
4.75 out of 5 stars

(24 reviews)


Customer recommendations:

Yes (23)|No (1)

Great service

5 out of 5 starsby CM on 06/16/2025

They are very accommodating to gelp you in every way.
  • Thank you for sharing a positive review of Harper Jeep Ram Chrysler Dodge!

    by Harper Jeep Ram Chrysler Dodge on 06/17/2025

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24 reviews
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  • 2019 ram 2500 diesel repair work

    5 out of 5 starsby Rick huffman on 07/30/2025

    Harper‘s truck service center is great. They do a fantastic job. My truck drives like it’s brand new again. All the repair work was done pretty fast. Scott over and Service does a great job he keeps you informed on what’s going on with your vehicle. Very friendly staff.
    • Hi Rick, thank you for your awesome review! We’re thrilled to hear Scott and the rest of our team made your experience smooth and efficient. We appreciate your support, and we hope to serve you again at Harper Jeep Ram Chrysler Dodge!

      by Harper Jeep Ram Chrysler Dodge on 07/31/2025

  • Great friendly dealership

    5 out of 5 starsby Lee on 07/29/2025

    Fast and friendly. Explains all repairs and give you the why.
    • Lee, thank you for the great review of Harper Jeep Ram Chrysler Dodge!

      by Harper Jeep Ram Chrysler Dodge on 07/30/2025

  • Can’t wash my windshield

    5 out of 5 starsby Dave F on 07/27/2025

    Larry did a great job facilitating my repair and getting it covers by my warranty!
    • Dave, we are thrilled that you had such a positive experience with Larry! Thank you for choosing Harper Jeep Ram Chrysler Dodge.

      by Harper Jeep Ram Chrysler Dodge on 07/28/2025

  • 30 years, and getting better!

    5 out of 5 starsby Robbie Roberson on 07/10/2025

    Fast, efficient, thoughtful kind people. Service guys know their stuff.
    • Robbie, thank you for being such a great customer of Harper Jeep Ram Chrysler Dodge!

      by Harper Jeep Ram Chrysler Dodge on 07/10/2025

  • 👍 Always!!!

    5 out of 5 starsby 3 Jeep Guy on 06/12/2025

    As always, the folks took great care of us and our vehicle, blessed to have parts in stock, handled lifetime warranty stuff, communicated daily, performed work quickly!!! We have three jeeps and love working with all the service and sales folks at Harper!
    • We're delighted to hear that our team at Harper Jeep Ram Chrysler Dodge took excellent care of you and your vehicle! It's great knowing we could assist with parts, warranty, and quick service. Thanks for trusting us with all three Jeeps!

      by Harper Jeep Ram Chrysler Dodge on 06/17/2025

  • Great service

    5 out of 5 starsby CM on 06/16/2025

    They are very accommodating to gelp you in every way.
    • Thank you for sharing a positive review of Harper Jeep Ram Chrysler Dodge!

      by Harper Jeep Ram Chrysler Dodge on 06/17/2025

  • Great Service

    5 out of 5 starsby James H on 06/12/2025

    Great customer service at this location. Andy is very courteous and takes the time to explain all services to be performed and answer any questions. It has been one of the best service departments I have dealt with.
    • James, we're so glad you can count on Andy and the Harper Jeep Ram Chrysler Dodge team to deliver. Thank you for sharing your glowing feedback with us!

      by Harper Jeep Ram Chrysler Dodge on 06/12/2025

  • Great staff

    5 out of 5 starsby Kristi on 05/22/2025

    The staff is always friendly at Harper. I’ve been going their for years and I highly recommend them
    • Kristi, thank you for recommending the Harper Jeep Ram Chrysler Dodge team! It is our pleasure to assist you with your service needs.

      by Harper Jeep Ram Chrysler Dodge on 05/23/2025

  • In and Out

    5 out of 5 starsby Who Say Dat on 05/19/2025

    Quick courteous and completed.
    • Thanks for the 5 star review. We hope to see you again at Harper Jeep Ram Chrysler Dodge!

      by Harper Jeep Ram Chrysler Dodge on 05/20/2025

  • Smooth as silk

    5 out of 5 starsby Ken R on 05/08/2025

    I had an issue with my cruise control. Set up a service call online. Arrived at the appointed time and they diagnosed and found the problem. The part had to be ordered so when I returned I waited in the lobby while they installed it. Problem solved. I'm pleased with the service.
    • Ken, we're glad to hear that our team at Harper Jeep Ram Chrysler Dodge was able to resolve your cruise control issue efficiently. Thank you for trusting us with your vehicle's service needs!

      by Harper Jeep Ram Chrysler Dodge on 05/12/2025

  • Great service

    5 out of 5 starsby Jim on 05/10/2025

    Went in for oil change and they also performed a vehicle inspection. Visit went well and they sent me the inspection report and went over it with me after I had a chance to read it. A couple of issues were flagged but I chose not to have them done at this time, as I felt the cost was too high and I will get a couple other quotes and compare costs.
    • Jim, we're glad to hear your visit went smoothly at Harper Jeep Ram Chrysler Dodge and that our team provided a thorough inspection. If you have any questions or need further assistance in the future, feel free to reach out!

      by Harper Jeep Ram Chrysler Dodge on 05/11/2025

  • Good but…

    4 out of 5 starsby Jeep owner on 05/02/2025

    Their service was good and the people are friendly. I wish the email i got told me the exact building to drive to get my oil changed. I go to pull in and there was another customer waiting almost in front of the service garage door. He was standing holding an umbrella. I parked outside and walked into to tell him i wanted to pull in. After i pulled into garage the attendant told me that i was scheduled to go to the express garage. I check the email i got after i called and made the appointment. There was nothing telling me which exact building to go to but the address of the dealership.
  • Amazing Service Department

    5 out of 5 starsby Lee on 04/22/2025

    Even for a easy service, tire rotation and oil change this team makes you feel important and valued. Always easy to set appointments and fast service.
    • Lee, we're delighted to hear that our team at Harper Jeep Ram Chrysler Dodge made your service experience smooth and valued. Thank you for sharing this feedback!

      by Harper Jeep Ram Chrysler Dodge on 04/23/2025

  • Great service

    5 out of 5 starsby Lee on 04/15/2025

    Very friendly staff. Always professional.
    • Lee, your kind review warms our hearts! Thank you from the Harper Jeep Ram Chrysler Dodge Team.

      by Harper Jeep Ram Chrysler Dodge on 04/16/2025

  • Recall Repair

    4 out of 5 starsby D B Mabrey on 04/15/2025

    The actual repair was very good. It took several calls to get an appointment. Evidently the parts were not available until well after the recall was issued by Chrysler. When they were available, dealers only got a few. Once I got an appointment they made sure that the parts were assigned to me so they wouldn't be used for someone else's car. The repair took longer than I'd expected. However, the people at Harper are very professional and very friendly. They do good work.
  • Kelly knows her tires!

    5 out of 5 starsby Robin Sue on 04/10/2025

    I came in for an oil change and my coupon was honored. I also needed new tires. Kelly was personable and very knowledgeable. She pointed out details that I hadn't considered. She made sure I got quality and the best price.
    • Robin Sue, we're delighted to hear that Kelly provided you with such knowledgeable and attentive service at Harper Jeep Ram Chrysler Dodge. Thank you for sharing your experience, and we hope to see you again soon!

      by Harper Jeep Ram Chrysler Dodge on 04/11/2025

  • Smoke’n in my jeep

    1 out of 5 starsby Adalberto Anguiano on 04/08/2025

    After waiting two hours for my oil change, I could smell cigarette smoke in my new jeep. 6 hours later my jeep still smells!
  • Services

    5 out of 5 starsby James Lawhorn on 04/01/2025

    Great, knowledgeable service members. Making the service appointment was easy and quick. Service was fast with minimal wait. Harper has a great team!
    • James, we're delighted to hear that our team at Harper Jeep Ram Chrysler Dodge provided you with efficient and knowledgeable service. Thanks for the positive feedback!

      by Harper Jeep Ram Chrysler Dodge on 04/02/2025

  • Old fashioned service like it should be!

    5 out of 5 starsby Catherine H on 08/01/2024

    Austin at Harper’s Chrysler, Jeep, Dodge went above and beyond in taking care of me and my husband when we bought a used Toyota Highlander that had just come in as a trade. It had not even been cleaned up yet. It had a small dent as well. He had the car detailed, serviced and the dent completely fixed! I came to pick it up 4 business days after we bought it and it looked like a brand new car! So pleased! Thank you Austin!!
    • Catherine, we're delighted to hear that Austin provided such exceptional service at Harper Jeep Ram Chrysler Dodge. Enjoy your Toyota Highlander!

      by Harper Jeep Ram Chrysler Dodge on 08/02/2024

  • Best Service In Town

    5 out of 5 starsby Amy on 02/27/2024

    The service department goes about and beyond each and every time! Thanks to each of you for always providing excellent service!
    • Amy, it's great to know our service department here at Harper Jeep Ram Chrysler Dodge consistently exceeds your expectations! We appreciate the shout-out and look forward to serving you again. Take care!

      by Harper Jeep Ram Chrysler Dodge on 02/28/2024

  • Excellent Service

    5 out of 5 starsby CW on 02/01/2024

    Knowledgeable, professional, and timely. Thank you for doing what you said you would do!
    • We appreciate your business and your review! Thanks from the Harper Jeep Ram Chrysler Dodge Team!

      by Harper Jeep Ram Chrysler Dodge on 02/02/2024

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About our dealership

We are proud to have the most knowledgeable and honest staff in the nation. When dealing with our team you will receive what has been described as the "easiest car buying experience in the South." Tom & Shannon Harper, the owners of the dealership, are involved daily in ensuring your satisfaction. You can e-mail our owner and receive a personal response, shannonharper@harperdealerships.com

What sets us apart
We are proud to have the most knowledgeable and honest staff in the nation. When dealing with our team you will receive what has been described as the "easiest car buying experience in the South."
Amenities
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area
  • After Hours Drop-Off