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Harper Jeep Ram


3033 Alcoa Hwy, Alcoa, TN 37701 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
Service Rating
Recommend:
Yes (14) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
Smooth as silk
Written by Ken R on 05/08/2025

I had an issue with my cruise control. Set up a service call online. Arrived at the appointed time and they diagnosed and found the problem. The part had to be ordered so when I returned I waited in the lobby while they installed it. Problem solved. I'm pleased with the service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Harper Jeep Ram Chrysler Dodge on 05/12/2025
Dealer Response
Ken, we're glad to hear that our team at Harper Jeep Ram Chrysler Dodge was able to resolve your cruise control issue efficiently. Thank you for trusting us with your vehicle's service needs!
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