AutoNation USA Hilton Head
Customer Reviews of AutoNation USA Hilton Head
Review type:
Best car buying experience
Outstanding Customer Service & Sales
by Christine D. on 10/22/2024updated 10/28/2024This was the most outstanding experience at a Car Dealership, ever! Salesman, Mr. Pete Brobeck was extremely helpful, knowledgeable, friendly,, accommodating and thorough. The sales staff including, Sales Manager, Gary, and Finance… Manager Melanie were helpful and approachable and the rest of the staff made the experience most enjoyable. There was no pressure, haggling or pushing toward the sale of vehicle. If you are considering a vehicle purchase in the future, make Autonnation Hilton Head your first and only stop! You will definitely drive home a very satisfied customer. Thank you to all the Autonayion Hilton Head staff for the greatest car buying experience in my lifetime. Job well done, Team!We are pleased to hear you had such a positive experience with us, Christine! Feel free to stop by if you ever need any more help.
Best car buying experience
by D. Mallard on 10/22/2024updated 10/28/2024Hands down the best car buying experience I’ve had to date. Kat was fantastic and helped me find the right car to effectively accomplish my goals both with building credit and finding a reliable vehicle at a great price. Highly recommend!!Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!
AutoNation was great to deal with
by Michael S on 05/10/2024More than thankful for Sariah and her team for their assistance with buying a car I found online and bought within a days. Absolutely no hassle and no run around!!! Great car, Great price and Excellent service!!! I could not recommend them… any higher!!!Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Nobody turned down
by Hahif Morton on 04/09/2024Every other dealership turned me down,but not auto nation. I'm in my 300 4maticHello Hahif, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Easy buying experience!
by Daniel W on 02/17/2024Entire staff was super pleasant to work with! In and out sales process.Hi Daniel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Good communication and customer service
by Pamela on 01/31/2024The dealership was great at communication. The salesman and finance office were quick to respond to emails, they answered my questions, and were very professional. The paperwork process was a little slow because original signatures were… necessary, weather was a factor, and scheduling a notary took some time. However, the dealership had great customer service each step of the way.Hi Pamela, thank you for taking the time to leave us feedback. Drive safe, and we'll see you on the road.
Wonderful Experience
by Ms. Rosell on 12/23/2023My salesman, Coleman Sizemore, treated me like my business was valued. He kept me informed every step of the way until delivery I am very satisfied. Awesome young man! Garland Collier, finance was awesome as well. I truly enjoyed my… experience with them and AutoNation. My Lexus is Beautiful and I'm loving it. Best Christmas present ever!!Hello Rosell, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Car sale
by We3wms 2 on 10/05/2023Tyler was the salesman, very helpful and truthful.Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Jeff Okeefe - Sales / AutoNationUSA
by Munozli on 09/10/2023I have never had a better experience purchasing a car. The fact that AutoNation completes a 21 point check on all of its vehicles prior to listing them for sale gave me tremendous peace of mind. Not only that, the customer is provided with… a printed copy of the inspection (along with the Carfax Report) and can see exactly what the inspection revealed along with any needed repairs or maintenance that was completed. In my case, the inspection had identified worn tire treads and I received a vehicle with four brand new tires. The best part of the entire experience was working with Jeff Okeefe, the sales person who helped me through the process. Never in my life have I received the level of service I got from Jeff. He explained every step of the purchase process clearly so that I knew what to expect, he answered all of my questions thoroughly impressing me with his expertise in cars, and he made me feel like he had nothing in the world to do other than make sure I found the car I needed that day, regardless of how long it took. What sets Jeff completely apart from anyone I have ever dealt with is the amount of time he took to train me on all aspects of the car’s many features and even set up my personal devices on the audio system. I am a retired teacher and I give Jeff and the purchase experience an A+++. The only negative I can think of was the higher level of pressure I felt in the finance department in relation to purchasing an extended warranty. I appreciated the willingness to negotiate and provide me with the best level of protection possible but for customers who are not interested in a warranty, I’d tone down the pressure and get them out the door faster.Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (843) 969-2001 so we can assist you further.
Professional store and ethical management
by CarBuyer7 on 08/31/2023Came in for a few inquiries and was very impressed by the sales associates and management staff. This store is run in a professional way while still being friendly and incredibly helpful. If you are looking to buy a car this is the place to… go!Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
- Complimentary Coffee
- Complimentary WiFi
Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!
by Patty Sow on 10/29/2024