AutoNation Subaru Hilton Head
Customer Reviews of AutoNation Subaru Hilton Head
Review type:
Outback Review
by Kathy on 05/08/2024Great car. The dealership is great and easy to work with.Best yet
by Mr MikeL on 03/06/2024No pressure,answered all questions,honestly stuck be everything we talked about. We talked with Blake Peters,we would buy again. ThanksHi, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!
Leasing a Subaru at AutoNation
by Sharkster on 02/15/2024updated 02/20/2024This has been my second car that I have leased through Subaru at AutoNation and as usual it's been a great experience. Everyone there is friendly, nice and accommodating. A great group of people especially Brett who took care of me.Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Sale
by JUTYWILL on 02/09/2024Quick, efficient no pressure sale experience.Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Barri was wonderful to work with. Process was seamless.
by T Wittingham on 01/10/2024The sales process was very easy. Unfortunately they did not have the car I was looking for however I was able to order from another one of their locations and have it delivered here.Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!
Loving my new Forester Touring
by Sobosue on 01/10/2024No pressure, spent several visits and extra drives.Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.
Great place to buy a car
by Thomas on 10/18/2023Sales and support staff very knowledgeable about the vehicles and very helpful.Hi Thomas, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great trade in experience
by Allan on 09/29/2023We had a great experience purchasing our first Subaru. We came in for a test drive for two different models, left to compare the vehicle with a test drive from different brands, and came back to make a good deal on a Subaru Forester. It… was a great experience working with Barri and the finance team who negotiated fairly with us for a great trade-in value for our car and ultimate sale price of the Subaru. We never felt pressured.Hello Allan, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Customer focused dealership
by Amanda on 09/20/2023We started out kind of rough, but once we were able to communicate effectively, this dealership went out of their way to make sure I walked away a happy customer. Barri was not high pressure, which I appreciated, and they worked with me to… find a fair deal on a great car.Hi Amanda, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Pleasantly surprised
by Kerry K on 08/17/2023I had been hesitant to shop in this climate for a car but I found one at Autonation Subaru Hilton Head that checked off all my boxes. It was painless, the staff was super transparent and knowledge, they had many avenues for my particular… situation and I ended up in a car that I really love. Thank you!Hi, we are pleased to hear you had such a positive experience with us, Kerry! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Don't waste your time
by A very disappointed person on 05/17/2023After much research on the car of choice and the dealership I contacted this dealership about a car. After many exchanges with Blake Peters I had scheduled a test drive-pick up of a car. The car was being detailed and held for me. I called… 3 hours prior to the appt to make sure they had the car ready to go, as it was being detailed the day prior. I was reassured the "manager was going to pull up the car up front and hold the keys". After a 2 1/2 hour drive (which they knew we were 2 1/2 hours away) we got to the dealership to find out the car was sold.They had said another dealership got it while being detailed and sold it. So much for the "Dealer agrees to hold the Vehicle for 24 hours from the time of vehicle reservation". After many text and calls to Blake there is no response, not even I am sorry. The lack of customer service was very disappointing to say the least.Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Quick, knowledgeable, and customer focused
by Allie on 03/08/2023Working with Adam was a breeze, I walked in looking to explore my options with leasing a new Subaru as I had previously been looking to purchase a used car. He walked me through the available options and the sales team worked with me to a… point where I was comfortable, always with a positive attitude and with my main concerns/needs in mind. Ultimately I was able to drive off the lot in a car that was far better than I thought was in my budget, and was not made to feel pressured at all along the way. Overall a very trustworthy sales team at AutoNation Subaru!Hi Allie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Sell me a car
by TB on 02/16/2023Very friendly and helpful staff in all departments.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Best vehicle buying experience ever!
by Happy Crosstrek owner on 01/26/2023Blake Peters made this the easiest buying experience I’ve ever had, just outstanding in all all around customer experience!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Dealer you can trust
by Mandabrewer on 12/24/2022I wasn’t planning on buying a new car this year but had no choice following a wreck. And especially not right before Christmas! AutoNation Subaru HHI did their best to help in the process. I was impressed with the teamwork of staff and… dedication to ensuring owners are comfortable in their new (or new to them) vehicles. When they say “family” - they mean it!Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
New car shopping
by Elizabeth on 12/19/2022Due to an accident (not my fault!) that totaled my previous Subaru, I had to quickly find another car. Shopping for a new car for this reason is not necessarily fun and certainly not stress-free. The salespeople who helped me at AutoNation… Hilton Head made the entire procedure informative, casual (no pressure) and easy.Hi Elizabeth, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Second Subaru
by EF on 11/17/2022The atmosphere was quiet and casual. The sales information was accurate regarding the additions that were available to purchase and the features of the car. The pricing was lower than the dealer in Savannah. The discussions were factual… and did not involve pressure to close the deal. From a customer’s point of view I could not expect any dealer to improve on their sales process.Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
A hoagie today took my car woes away
by Trevor Ruggles on 09/21/2022My BMW got hurt in a downpour. I decided since I had it over 5 years I might as well buy a new vehicle. Love Subaru so after checking with the dealer in Savannah where I work I decided to check with Auto Nation since they are so close to… home. I spoke with Ben Thomas and explained I only like silver or white and it had to be loaded like my BMW. He assured me he had the perfect vehicle. I said I would be there after lunch. When I arrived he had the beautiful Subaru Outback freshly washed and waiting. I gave him my X3 keys so they could appraise it and took the Outback for a test drive. Fell in love. Went back and Ben told me my trade in. Took me less than a minute to say yes, I want this vehicle. Would have been instant but I called and asked Ben if he was done his lunch break and he said he didn’t get those because no one loved him. When I arrived I saw he had a fresh hoagie on his credenza behind his desk, he lied! But after giving me a great deal on my new car, I decided I loved him and forgave his lying ways. His justification was he didn’t go to lunch it was a delivery so he wasn’t lying. Eh - semantics! Anyway, I love this vehicle, had a great experience even Phil Sullivan who did my financing was great. No hard sell on additions or warranty extensions, and the man has an English accent and though his taste in Chinese food leaves a lot to be desired he was fun to work with. So I would definitely recommend Auto Nation if you are looking for a new car - and can forgive Ben for lying about getting a hoagie!Hi Trevor, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (843) 962-9813 to discuss what we can do to help.
Little pushy but I’m the right direction
by Chris on 07/21/2022I’ve been dealing with this dealer for the past 5+ years. Always clean, super friendly, reliable staff even though they do the usual try to add things on the sales contract you didn’t ask for. Kinda glad they did as I got a ding three days… after purchase. Will be going back for all my Subaru needs.Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Subaru's are top of the line!!
by Bill Vackner on 06/29/2022We have owned an Outback, a Forrester and now returned to purchase another Outback. John Davidson was our sales representative and walked us through the process of what was available, approximate delivery date etc. We were very interested… and as it turned out the car came in a week earlier. John was knowledgeable and engaging. After purchasing the vehicle, (which was a painless process), we met Bill who is Subaru's information representative to discuss our next steps of learning everything about the car. Appointment pending. Then onto service and parts to explain the process. Everything here is exceptional. This will not be our last visit or purchase.Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
Great experience!
by Sage Thorsen on 06/22/2022I had a great time buying my dram car! I was in a car accident in my previous car that I bought from Auto Nation Subaru. I told the salesman that I was working with that I wanted a big bright car so no one could run into me and say they… didn’t see me. He found me the perfect car and the keys were in my hand that day!Hello Sage, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Kathy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Andrew Newton on 05/09/2024