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AutoNation Subaru Hilton Head


111 Drivers Way, Hardeeville, SC 29927 (map)
Today 9:00 AM - 7:30 PM
Sales Rating
Recommend:
Yes (10) No (0)
Service Rating
Recommend:
Yes (5) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
A hoagie today took my car woes away
Written by Trevor Ruggles on 09/21/2022

My BMW got hurt in a downpour. I decided since I had it over 5 years I might as well buy a new vehicle. Love Subaru so after checking with the dealer in Savannah where I work I decided to check with Auto Nation since they are so close to home. I spoke with Ben Thomas and explained I only like silver or white and it had to be loaded like my BMW. He assured me he had the perfect vehicle. I said I would be there after lunch. When I arrived he had the beautiful Subaru Outback freshly washed and waiting. I gave him my X3 keys so they could appraise it and took the Outback for a test drive. Fell in love. Went back and Ben told me my trade in. Took me less than a minute to say yes, I want this vehicle. Would have been instant but I called and asked Ben if he was done his lunch break and he said he didn’t get those because no one loved him. When I arrived I saw he had a fresh hoagie on his credenza behind his desk, he lied! But after giving me a great deal on my new car, I decided I loved him and forgave his lying ways. His justification was he didn’t go to lunch it was a delivery so he wasn’t lying. Eh - semantics! Anyway, I love this vehicle, had a great experience even Phil Sullivan who did my financing was great. No hard sell on additions or warranty extensions, and the man has an English accent and though his taste in Chinese food leaves a lot to be desired he was fun to work with. So I would definitely recommend Auto Nation if you are looking for a new car - and can forgive Ben for lying about getting a hoagie!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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Roman Brooks on 09/26/2022
Dealer Response
Hi Trevor, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (843) 962-9813 to discuss what we can do to help.
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