AutoNation Chrysler Dodge Jeep Ram Hilton Head
Customer Reviews of AutoNation Chrysler Dodge Jeep Ram Hilton Head
Review type:
New purchase
by Nichole on 04/14/2024I had the best experience at Hilton Head Jeep dealership! From the facility to all the employees that I met. Everyone was friendly and knowledgeable. Joe Bernard was above and beyond with his customer service and knowledge! I love how easy… going and laid back yet extremely professional! He made us feel so comfortable buying my Jeep. He patiently answered all my questions and was never pushy. He actually made me want to buy a Jeep from him and this dealership. The whole staff made the process a fun and pleasant experience!New Jeep Wrangler Purchase
by StevenT on 04/04/2024John T from the sales staff was super helpful throughout the process. Answered all of my questions. Really listened to what I was looking for in a vehicle and worked with me to find it. Business process was very smooth as well.Hi Steven, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep Ram Hilton Head. Feel free to stop by if you ever need any more help.
Wasn’t looking to buy just looking
by Mickey on 03/27/2024Everyone that I spoke to was courteous. They put my wants and needs first. They worked late even after hours to put together the deal.Hi Mickey, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Ram 1500 with Danny
by Dylan Yaden on 12/07/2023Easiest and smoothest purchase I’ve ever made. Danny was awesome in every way and made everything easy for me. He was super honest and thorough throughout the entire process.Hi Dylan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Great experience
by Steven L. on 11/30/2023I purchased the vehicle from out of state and they had it shipped to my front door in no time. The whole process was very easy and seamless. Very happy customer.Hi Steven, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
AutoNation Hilton Head - 10/10
by Jacob C. on 11/23/2023I went to AutoNation of Hilton Head looking for a family vehicle. I was instantly greeted by people who seemed happy to be at work. I wasn’t pressured to immediately run credit, by a certain car, or any of the other pressures some… dealerships have. I was given the opportunity to test drive the car I wanted in minutes. While I was gone, the professional I was working with (John T.) had more options for me. I ended up leaving with a car that was way better than I wanted and cost a little less. I couldn’t be more happy with my vehicle, the service, and the team. I wish everyone would go there because it’s a dealership that is truly aimed at making the customer comfortable and happy!Hello Jacob, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
What a good experience
by Roger B on 11/23/2023Our salesman Mike M. was a pleasure to deal with, no pressure, very knowledgeable , and led us thru the whole process.Hi, we are pleased to hear you had such a positive experience with us, Roger! Thank you so much for being one of our valued guests and we look forward to your next visit!
Fantastic Experience
by hhidawn1 on 10/20/2023We have never had an easier car buying/trade in experience! Charles Broxton in Sale and Scott Meshulam were fantastic to work with! Scott is the GM, but he took time to help us and check on us throughout our entire experience at Auto… Nation. Car buying has taking some very positive turns and I would HIGHLY Recommend AutoNation!Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep Ram Hilton Head and we hope to be of service again in the future.
Good Experience
by Ms Winnie on 08/04/2023Found the car I wanted, good price, vehicle in good shape but only had one key fob.Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
The best car buying experince ever!
by Lynn Powell on 06/30/2023I really enjoyed how friendly and hopeful Mr. willis Daniels was. He made me feel welcomed.Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Thanks!
by J Garcia on 06/21/2023Easy, Smoothe.Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Wonderful Process Through and Through
by Uscgamecocks on 06/19/2023I couldn’t be happier with the process and working with Michael and the finance manager. Things went smoothly and I don’t have a single complaint.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Painless and Pleasant
by jmerritt on 05/23/2023My salesman Tim was attentive and personable. I drove down from Charleston to take delivery as I have dealt with AutoNation brands previously and have always found them to be realistic in price and a pleasure to do business with.Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great purchase on line experience
by Paul777 on 04/17/2023I purchased a Grand Cherokee. All negotiations and pricing was done fully on line. I got loan approval prior to visiting the dealership. When I went to pick up the vehicle it was a seamless experience. Zero surprises. In and out……. So easy.… 10 stars for the Sales Team.Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Best Supporting salesman ever
by Auto Nation on 03/17/2023If you wanna get treated like family and listened too and then told every aspect about the vehicle your interested in go with Auto Nation!!! You will not be disappointed I promiseHi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Auto nation rocks
by Auto Nation on 03/17/2023The best establishment I have been to looking for a vehicle!! Auto nation has definitely hands down changed the game when dealing with customers trying to buy a vehicle!!! The salesman listens to what I wanted and new I was trading In… vehicle!! I got a great trade in value and great price on vehicle . They walk you through the vehicle and explain how the vehicle works and set my phone up to vehicle and showed me everything that the vehicle has to offer.. very pleased with how they treat you like family here!! Finance department also was extremely helpful and very nice.. he got my parents to where I wanted and still got the things I needed and wanted warranty wise!!! I will be coming back and sending anybody in the market to this place!!! It’s an experience that you have to see first hand and only then can you understand how much of a great dealership all the way around!!!! Best dealership I’ve ever been too!!!! And they have your best interest alm the way around!!!Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Mediocre at best
by JeepOwner on 02/17/2023Our sales person was very friendly, but the overall experience was mediocre at best. Went in to purchase a car my spouse had viewed earlier in the day. While we were in there, our sales person was needed for another sale and instead of… having one of the 4-5 people standing around assist, they kept us waiting for almost half an hour. Discovered a crack in the windshield two days after purchase (it had been raining since purchase), and they refuse to fix it. Three days later, I’m getting emails and calls at work asking me to send proof of insurance, which I gave them twice the night of purchase before we left. This place needs a lot of wrinkles ironed out.Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep Ram Hilton Head. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (843) 962-7610. We look forward to hearing from you.
Screaming Blue Gladiator Sale!
by Jane Marti on 02/02/2023I had very good service from everyone I encountered at AutoNation Hardeville. Michael Mancini was exceptional in his help in finding the exact vehicle I wanted and then arranging spray in bed, tonneau cover and other details I wanted to… add. Everything was done professionally and expertly. This is the second vehicle I have bought there and will continue to deal with them for there good, honest dealing and service they do.Hi Jane, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.
Tom Yoho
by Tom Yoho on 01/24/2023I found everyone very helpful especially Ellis BroxtonHi Tom, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
AMAZING PEOPLE!
by Am Nicole on 01/20/2023I am not one to usually leave reviews but, my experience was so wonderful with this company that I just had to share! As I imagine many people know, buying a car can be a stressful experience. You can feel the pressure to buy something you… many not even want and it can feel overwhelming at times with all the choices you are presented with. I was recently in a car accident about a month ago and all the paramedics and police said my little gray jeep renegade saved my life, and protected me exactly as she was supposed to. Unfortunately, my little renegade ddid not survive the crash and had to be towed away. She was my first car, and to me irreplaceable. When I bought her I was living with my dad in SC and he helped me through the entire car buying process and made things really fun and easy. But now I live in FL and aside from being a little scared to drive again, buying a new car and trying to replace my old one without my dad was very daunting to me. Quite frankly I wasn't sure where to start but, I knew I definitely wanted another Jeep Renegade. I tried to look at another dealership down here in FL and had an awful experience to say the least, I left that dealership in tears. After that experience, I was terrified to step foot into any other dealership at the risk of receiving the same treatment. Plus I was still recovering from the accident. So I stayed within the comfort of my own home and looked online for cars that might be good for me. I couldn't find anything in my area. I called my dad for guidance. He didn't see any Jeep Renegades at the dealership where I bought my first Renegade but, my sister had purchased a car from AutoNation Chrysler Dodge Jeep RAM Hilton Head and had a wonderful experience. So I looked on their website and came across a beautiful yellow jeep renegade! I was absolutely in love, plus I always dreamed of having a yellow car so that was a bonus! For the first time since the accident I actually felt excited to drive again! The only problem was the dealership was in SC and I live in FL now. Luckily my dad still lives in Hilton Head, SC so I sent the car to him and called him to get his thoughts. His first reaction was "Yup, that looks like you, just like sunshine"When my sister bought her car she worked with Mike so I was hoping to work with him. After reaching out to the manager Scott, I found out Mike was on vacation. I was nervous to work with a new person that my family didn't know but, my dad assured me to stay positive. Due to my recovery, I couldn't drive that far to go and look at the car in person, so my dad was able to test drive the car instead. He met Jimmy & Tim, who are both nothing less than AMAZING! They showed the car to my dad and were very accommodating! My dad called me after the test drive raving about Jimmy, Scott and Tim and saying how nice they all were. I was overjoyed to hear that and with such amazing service, my dad and I were eager to proceed with the car buying process. Tim, Jimmy & Scott were all so understanding & empathetic about my accident and truly made the process a breeze! They all worked with me to ensure that they gave me the best experience possible! I worked most closely with Tim and he was awesome! Tim was always efficient with his responses, patient with me to answer all my questions and kind with his words. All 3 of them worked hard so I could have my dream yellow jeep renegade! So much so that, knowing that I was still recovering, they personally delivered my Jeep to me from SC to FL where I live today! Having bought a car that I had not seen in person, would be nerve-racking for anyone. But when she was delivered to me she couldn't have looked better! She literally looked like a ray of sunshine. She was clean, gased up and even had that new car smell! I was relieved that I found the perfect car for me and to have the keys in my hand felt amazing! I decided to name her Daisy : ) These guys absolutely blew me away and I couldn't have asked for a better experience. If you're looking for a car I would 100 out of 10 highly recommend any of these guys! My dad is not easily impressed by people however, he was also extremely impressed & pleased with their high-level customer service and attention to detail! Thank you Tim for all of your hard work, kindness and guidance through this process! Thank you Jimmy & Scott for your empathy, kindness and efficiency to help me purchase my dream car! And for choosing Tim as my sales consultant! I am going to recommend all my family & friends who are looking for a new car to this dealership. And can rest easy knowing that if I ever wanted to buy a new car I have my new Autonation Hilton Head family to look to, to help me! Thank you again Tim, Scott & Jimmy!Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep Ram Hilton Head. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
JEEP WRANGLER FOR CHRISTMAS
by Jeep HHI on 12/26/2022So excited to own my first JEEP Wrangler! AutoNation has been great; they answered all of my questions and ordered exactly what I wanted. Professional and polite; made buying a new car fun :)Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Nichole, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Megan Reid on 04/17/2024