AutoNation Chrysler Dodge Jeep Ram Hilton Head
Customer Reviews of AutoNation Chrysler Dodge Jeep Ram Hilton Head
Review type:
New purchase
Service/Repairs
by TCThePoint on 03/27/2025updated 04/03/2025In the past, I had terrible experiences when the dealership was under Peacock, Since the change to AutoNation, I have had nothing but great service. This time I worked with Dustin to get the repairs done on my car and he was absolutely… wonderful. All repairs were completed same day and also arranged for Nate to take me home and bring me back for pick up. Both Dustin and Nate were very courteous and provided exceptional service.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
2016 Jeep
by PACCOMKT on 01/02/2025Service was on time and completed in a very fair time frame They were very neatHi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
New purchase
by Nichole on 04/14/2024I had the best experience at Hilton Head Jeep dealership! From the facility to all the employees that I met. Everyone was friendly and knowledgeable. Joe Bernard was above and beyond with his customer service and knowledge! I love how easy… going and laid back yet extremely professional! He made us feel so comfortable buying my Jeep. He patiently answered all my questions and was never pushy. He actually made me want to buy a Jeep from him and this dealership. The whole staff made the process a fun and pleasant experience!Hi Nichole, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
New Jeep Wrangler Purchase
by StevenT on 04/04/2024John T from the sales staff was super helpful throughout the process. Answered all of my questions. Really listened to what I was looking for in a vehicle and worked with me to find it. Business process was very smooth as well.Hi Steven, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep Ram Hilton Head. Feel free to stop by if you ever need any more help.
Wasn’t looking to buy just looking
by Mickey on 03/27/2024Everyone that I spoke to was courteous. They put my wants and needs first. They worked late even after hours to put together the deal.Hi Mickey, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Hand off and no follow up
by Driver8 on 12/15/2023Asked for a quote on a minor repair while in for general service. They didn’t do the quote while I waited for two hours for the service. Upon check out, my rep says I have to talk to the “shop” rep who was seated next to my rep. The “shop”… rep says they’ll email me the quote for the minor repair — then never did. So it was like a run around followed by being ignored. I don’t think I’ll be back even though I bought the vehicle from AutiNation and have been a loyal service customer. I probably wouldn’t have bothered to write this but they keep spamming my inbox with requests for feedback on my service.Pleasant experience!
by Cynthia on 12/12/2023Great service department! All the Service Advisors are so nice and very through.Hi Cynthia, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!
Auto Matin service
by Popeye2 on 12/09/2023Quick, accommodating, and reasonably pricedHi, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!
Vacation planning
by JeepJKC on 12/08/2023Having an inadequate service in our home town, I waited to have my oil change, tire rotation and safety recall done in Hardeeville. I had been to the service department there in previous years and alway was completely satisfied. This visit… was just as impressive from check in to keeping us informed of the progress. Cassie was fabulous and the dealership is immaculate. I would highly recommend AutoNation Jeep service.Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Chrysler Dodge Jeep Ram Hilton Head. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep Ram Hilton Head and we hope to be of service again in the future.
Ram 1500 with Danny
by Dylan Yaden on 12/07/2023Easiest and smoothest purchase I’ve ever made. Danny was awesome in every way and made everything easy for me. He was super honest and thorough throughout the entire process.Hi Dylan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Good to go
by Marcus818 on 12/07/2023Easy and professional start to finishHi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great experience
by Steven L. on 11/30/2023I purchased the vehicle from out of state and they had it shipped to my front door in no time. The whole process was very easy and seamless. Very happy customer.Hi Steven, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
AutoNation Hilton Head - 10/10
by Jacob C. on 11/23/2023I went to AutoNation of Hilton Head looking for a family vehicle. I was instantly greeted by people who seemed happy to be at work. I wasn’t pressured to immediately run credit, by a certain car, or any of the other pressures some… dealerships have. I was given the opportunity to test drive the car I wanted in minutes. While I was gone, the professional I was working with (John T.) had more options for me. I ended up leaving with a car that was way better than I wanted and cost a little less. I couldn’t be more happy with my vehicle, the service, and the team. I wish everyone would go there because it’s a dealership that is truly aimed at making the customer comfortable and happy!Hello Jacob, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
What a good experience
by Roger B on 11/23/2023Our salesman Mike M. was a pleasure to deal with, no pressure, very knowledgeable , and led us thru the whole process.Hi, we are pleased to hear you had such a positive experience with us, Roger! Thank you so much for being one of our valued guests and we look forward to your next visit!
Service Dept
by MartinJ on 11/23/2023Don't remember the lady's name that I first set up my service with but she was very nice, listened to everything I was saying, & was patient. When I brought my truck in Dustin was very nice & wrote down all my concerns. When I went to pick… up my truck again Dustin was very nice. He told me everything they did & what they were not able to do. Gave me very good price on tires that needed to be replaced. Auto Nation did not over charge me for ANYTHING which is refreshing from a dealership. The only thing they could do better is to give quotes before starting service. Because I had NO idea what I was going to be charged until the end of my transaction. Not even an estimate.Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (843) 962-7610 so we can assist you further.
The Best There Is
by Barbara on 11/17/2023Great service…detailed explanation of all work done…they take great care of my Jeep!!Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Jeep Grand Cherokee
by Grand kee on 11/10/2023My experience there was excellent 👍 my representative Miss Sarah was good, she make me feel at home. She kept me informed. I asked her to check on something for me which is did, and she provided me with the information. Overall it was a… good experience.Hi Grand, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep Ram Hilton Head. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service
by Srt8 guy on 10/30/2023The overall service was one of the best dealer experiences I’ve had. Dustin was very thorough and gave me a check ups every couple days. I will give them a 10 out of 10Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Unbelievable
by Unhappy on 10/23/2023Took vehicle in for noise on front end and vibration at 50-60 mph. Bloated estimate that cost 450 claimed 8500 in repairs. Second opinion replaced front brakes and tie rod to complete alignment. 1200 out the door.Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep Ram Hilton Head take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (843) 962-7610 -- we hope to hear from you soon.
Fantastic Experience
by hhidawn1 on 10/20/2023We have never had an easier car buying/trade in experience! Charles Broxton in Sale and Scott Meshulam were fantastic to work with! Scott is the GM, but he took time to help us and check on us throughout our entire experience at Auto… Nation. Car buying has taking some very positive turns and I would HIGHLY Recommend AutoNation!Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep Ram Hilton Head and we hope to be of service again in the future.
Excellent service!
by cheygen on 10/17/2023The service staff is always very friendly and answers all my questions. I usually wait with my vehicle, and the time frame is usually relatively quick.Hi Cheygen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Nichole, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Megan Reid on 04/17/2024