Audi Hilton Head
Customer Reviews of Audi Hilton Head
Review type:
Great experience at Hilton Head Audi
by Erin Pawlak on 07/12/2024Even though the system was down the day I came in to purchase my car, my experience was pleasant and smooth. Because of the issue with the computer system, I was there a little longer than usual but everyone I worked with was apologetic… (even though it was not their fault) and very accommodating.2024 Audi RS3
by RS3 Fan on 04/02/2024Audi Hilton Head is the best dealership I've ever encountered in my 64 years. They are thorough, thoughtful and attentive to customer needs. They answer any question and if they don't know the answer they find it. The employees at Audi… Hilton Head like people and Audi cars and it's apparent in every interaction. My RS3 is everything that Audi claims and more. It's the best sports sedan for the money available, anywhere. It offers mid-six figure performance for half the price and it has the unique ability to function as both the weekend fun sports car and an excellent daily driver.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Maserati
by CraigK1 on 02/02/2024Our sales person Kristin was extremely professional and knowledgable. It was unfortunate that the pre owned exotic car we bought that no one could assist us with questions we had about gettin it serviced. Also the sales team had not… reviewed the key fobs to check for new batteries. Ours ran out 5 days after the sale. Unknown to us revealed that one of the 2 fobs was defective and damaged. Auto Nation would not cover the replacement of $1300.Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
It was great buy at Hilton head Audi
by steve kim on 11/27/2023My wife and I went to the dealer yesterday to check what car I wanted. I want an A3 Premium plus FWD with the full option to tow to my RV. Trevor Jackson was my sales person and he was very professional and tried to help us out very… sincerely. It was so impressive to me and I bought the car at that moment. Also CFS manager Andrew Jones was so kind and professional. I live in Aiken about 120 miles away from the dealer so before I bought the car I was worried about how to bring the car to my house and they delivered the car around noon today. I am so thankful for that. The dealer is very good and I strongly recommend this dealer to anybody who wants to buy an Audi. And the salesperson Trevor will help you out.Hi Steve, thank you for sharing your positive experience! We appreciate your recommendation of Audi Hilton Head and we hope to be of service again in the future.
Great Experience
by Jewels J on 11/05/2023Aerrick was my salesman and he was great. I live 45 minutes away and Aerrick picked me up in my new car. The showroom was clean and inviting. Aerrick showed great hospitality. Aerrick was very knowledgeable about the cars features and he… educated me on my new ride. I was so impressed, I left with two cars, one for me and one for my son.Hi Jewels, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Happy New Owner
by Bill and Marilyn on 11/02/2023We were very pleased with the purchase of our Audi Q7. This was our first Audi. Our sales person, Trevor Jackson, did an excellent job explaining the vehicle. On our test drive. He reviewed all his safety and electronic features. At the… end, he offered us, an attractive deal. He found the exact vehicle we wanted at another dealer and had it shipped and ready within days. We were extremely pleased with our experience at the dealership.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Friendly service, smooth transaction
by Chris R on 10/20/2023I traded in a vehicle for a preowned, the experience was great, every associate I dealt with was professional and personable.Hi Chris, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Trade-in and purchase
by Bluffton Guy on 10/19/2023I normally dread the transaction of selling and purchasing a car. The sales pressure combined with the hidden incentives most dealerships have to push a particular product, lead to suspicion and sleaziness. I knew what I wanted, and had… specific price points in mind, and Audi Hilton Head respected that. The transaction was quick, cordial and a win-win.Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Audi Hilton Head Audi Q7
by AudiQ7! on 10/03/2023Audi Hilton Head along with their representatives, Nikki White, Trevor Jackson and Andrew Jones made the experience of buying our Audi Q7 a very pleasant and easy transaction. We live in a few states away from South Carolina so it was a… bit of a long day to come and get the SUV and drive home, but worth the trip due to getting the vehicle we wanted and dealing with the members of the Audi Hilton Head team. We would highly recommend this dealership to anyone looking for an Audi, wish we lived closer when the time comes for maintenance.Hello, we're happy you found our staff to be so supportive during your experience here at Audi Hilton Head. Don't hesitate to call us if you ever need anything. Be safe on the road!
Get your next car here
by Alecia on 09/24/2023Mike Aldridge is highly recommended for your next car buying needs. The time and patience he showed with explaining all the cars features as well as helping me set up the car functions, sets him apart from the rest. Everyone on the team… from the Gm to the CFS manager, stayed late to help us wrap up the deal that night.Hi Alecia, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Audi Hilton Head and we hope to be of service again in the future.
The best Audi dealership!!
by Madelyn on 09/04/2023I bought a new Audi Q3 last week and I had the best experience! I dealt with Cory and he was awesome! He answered every question we had and obviously had a lot of knowledge about Audis. I highly recommend Audi Hilton Head and Cory! If your… looking to buy a new or used car this is definitely the place to go!!!Hi Madelyn, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Audi Hilton Head and we hope to be of service again in the future.
New Q5 purchase
by Dianeddd on 08/19/2023Great experience buying my new car. Joni was very knowledgeable and made the process easy.Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.
Bought a 2023 Q7
by GaryBat on 08/09/2023Michael Aldridge (Audi Brand Specialist) , Andrew Jones (CFS Manager) the ultimate professionals. They quickly got me through the sales process and on the road.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Tim J.
by Timothy on 08/01/2023I recently purchased a Q3 for my wife from Hilton Head Audi. Corey C., the Brand Specialist, was excellent. He knew the product, worked with me both in person and remotely, and facilitated a great deal. It was a vey pleasant experience.Hello Timothy, we're happy you found our staff to be so supportive during your experience here at Audi Hilton Head. Don't hesitate to call us if you ever need anything. Be safe on the road!
Fantastic experience from start to finish!
by AshleyT on 07/21/2023Corey and Andrew at Autonation Audi went above and beyond expectations. Their patience, knowledge, and genuine care in finding us the ideal car and deal we’re amazing. Highly recommend them both!Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
My Audi perfect purchase
by Jim Murphree on 06/16/2023All the employees sincerely welcome you into the dealership!Hi Jim, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great buying experience.
by Tim5031 on 06/03/2023The dealership worked really hard to earn my business. Corey was very accommodating throughout the process.Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Aweful costumer service
by Costumers on 05/30/2023All good until stuff doesn't work out between both parties. Took over two weeks of unanswered and not returned calls to finally get back my $20,000 down payment on a car that was returned do to mechanical issues that the service department… neglected to acknowledge. Do yourself a favor and take your business elsewhere.Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (843) 962-9517. We hope to hear from you.
Audi Q5 Prestige
by Hank820 on 03/15/2023We went to Hiltion Head Audi to look at a 2021 Audi Q5. We had made an appointment with Johnny Andon. He was very professional and helpful. He was able to explain every question we had in easy to underdstand language. It was a very… good experience.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Failure of Corey Chisholm following up on commitment
by Louis Boyd on 01/23/2023We purchase a used vehicle from Corey Chisholm at Hilton Head Audi 1/11/2023. First we noticed the tire pressure light was on but Corey insisted that it had been off previously. Said it would go off after driving a bit. Also Corey said… there were two keys for the car. After closing the sale, Corey delivered the car to the service area and handed me one key. I asked for the other and he said it was at another dealer location but he would mail it to me. He again said the low tire pressure light would go out after driving. Two weeks later, pressure light still on and no key. I have emailed twice and spoken to him three times and he keeps insisting that he will "figure something out" about the key. I cannot recommend Corey or the dealership. The small things are what make people not trust car salespeople and makes the whole auto buying ordeal so onerous.I have been contacted by Audi and this issue is being resolved.
Hi Louis, we are deeply disappointed by your experience at Audi Hilton Head. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (843) 962-9517 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Great experience
by JayAudiOwner on 01/20/2023Easiest car purchase I’ve ever had. Michael A was easy to deal with. No BS options.Hi, we appreciate you taking the time to leave us a response, Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sue Tilly on 07/16/2024