Customer Reviews of Jim Hudson Lexus
Review type:
Good buying experience
by TH on 05/01/2025updated 05/07/2025Great dealership with a large selection of vehicles available on the lot. I felt comfortable and attended to during the entire buying experience. Never did I feel pressured to purchase the vehicle or the optional warranty.Mark Wickman one of the best salesman we’ve worked with at Jim Hudson Lexus
by PamelaP on 05/01/2025The dealership is always clean the all the staff is very helpful knowledgeable and kind.Pamela, thank you for sharing a positive review of Jim Hudson Lexus of Columbia!
Worth the drive from North Carolina!!
by Beth on 04/03/2025Sales Representative, Elijah Black, was very prompt in responding to my internet inquiry about a particular vehicle. He maintained expeditious contact with me and provided clear information. Elijah was professional, polite, and… transparent during the negotiation process. Doing business with Jim Hudson Lexus was worth the drive from North Carolina!Beth, we're delighted to hear that Elijah provided such excellent service and made your experience with Jim Hudson Lexus of Columbia worthwhile. Thank you for making the trip from North Carolina!
5-Star Dealership
by Lynda McCraw on 03/21/2025Mark Wickham was very friendly, very professional and very helpful with my car purchase. The dealership was the nicest one I’ve ever been in. My whole car buying experience with Jim Hudson Lexus was 5-Star.Lynda, we're delighted to hear that Mark and the team at Jim Hudson Lexus of Columbia made your car buying experience exceptional. Thank you for sharing such positive feedback! Enjoy your new vehicle!
Love my RX350
by Happy with my experience on 01/01/2025All persons at the dealership are friendly. Robert is a great salesman. This was our second purchase with Robert. He was very organized and made it easy for us to complete paperwork.Thank you for sharing your experience with us at Jim Hudson Lexus of Columbia! We're delighted to hear that Robert and the team made your second purchase smooth and enjoyable. We appreciate your continued trust in us!
Anita Anita
by Warren and Gay Jeffords on 11/22/2024Anita Smith should receive an award for being the perfect saleswoman of the Year. We have bought two cars from her and will highly recommend her to anyone! Great experience because of her!Warren and Gay, thank you for the glowing review! We're delighted to hear that Anita provided such an exceptional experience at Jim Hudson Lexus of Columbia. We appreciate your recommendations and look forward to assisting you again in the future!
Extremely satisfied customer
by R Taylor on 11/14/2024Jim Hudson Lexus is just a fantastic experience in buying a new car. Everyone is so nice and polite. Anita was so knowledgeable and very helpful in finding us the perfect car. I would rate it the best car buying experience we have had.Thank you for sharing your fantastic experience with us at Jim Hudson Lexus of Columbia! We're delighted to hear that Anita and the team provided such excellent service. Enjoy your new car, and we hope to see you again in the future!
Best car purchase ever
by Lexus family on 10/29/2024updated 11/05/2024Best car purchase experience. Very knowledgeable and honest with a genuine desire to benefit the customer. The result has been a great satisfaction.We're delighted to hear about your positive car purchase experience at Jim Hudson Lexus of Columbia! Our team is committed to providing knowledgeable and honest service, so it's wonderful that you felt satisfied. Enjoy your new ride!
Wonderful !
by Andrea on 07/27/2024Great dealer. Super helpful and responsive l!We are so happy that our Jim Hudson Lexus of Columbia team earned your five stars. Thanks, Andrea!
Excellent Service I got the car wanted
by Lula D on 07/04/2024I went into the dealership and Terry helped me to get the car I wanted. It was a smooth transaction and he was a very knowledgeable salesman. Overall I was very pleased.Lula, we're delighted to hear that Terry made your experience at Jim Hudson Lexus of Columbia smooth and enjoyable. Thanks for sharing!
michael sopala is the best.
by thao vo on 06/06/2024i had the easiest experience buying my vehicle.We are glad to hear that you had an easy purchasing experience. Thanks for choosing Jim Hudson Lexus of Columbia!
Ultra Luxury with Ron “The” Best
by JLP and PMP on 12/09/2023If you want to feel like a “valued” consumer, coupled with professional and courteous service, then Jim Hudson Lexus is the place where you should find yourself when purchasing your next Lexus. I drove 1.5 hours to their dealership to make… my purchase. In hindsight, I have no regrets in doing so. They are consummate professionals.We're delighted to know you felt valued and experienced professional service at Jim Hudson Lexus of Columbia. It's great that your journey was worth it, and we appreciate the kind words about our team! Safe travels in your new Lexus!
Drive more and get more
by Poland on 12/02/2023Willing to deal and called many times to get business. Worth the driveThank you for trusting Jim Hudson Lexus of Columbia with your business, Poland!
A whole different car buying experience!
by Darryl Carey on 11/29/2023Our salesman, Kyle Reed, left no stone unturned making our car buying experience a pleasant one. He and Mike not only thanked me for my military service but went out of their way to express their gratitude. I would recommend this dealership… and these gentleman to anyone interested quality service during and after the sale.Darryl, it's great to know that Kyle and Mike made your car-buying experience so pleasant and easygoing here at Jim Hudson Lexus of Columbia. We're grateful for your service and appreciate the recommendation! Enjoy your new ride and safe travels ahead!
Professionalism at its best!
by Mark OBrien on 11/14/2023Dealership is very polite and extremely professional.We are honored to receive your support, Mark. Thank you! - Jim Hudson Lexus of Columbia Team
World class customer service!
by Mike Gentry on 11/02/2023I was shopping around for a Lexus GX 460 luxury, and I saw a 2021 on the Jim Hudson Lexus website. I did a quick chat, and the next morning I spoke with Mark Wickham at the dealership. Mark was very helpful, so I went down the following day… (a Wednesday) to look at the vehicle. Upon arriving, my wife and I were greeted by Mark, and he had a special VIP sign outside his office, welcoming us to the dealership. Mark welcome does and offered us something to drink after we had made a 2 1/2 hour ride from the upstate of South Carolina, which gesture was very kind. We looked over the vehicle, drove it, and then came back to discuss our thoughts of it. I told Mark that I would like to take a little time to think about the vehicle, and to make a decision if I were going to buy it or not. The next day, Mark followed up with me about the vehicle, and I told him of a few things that I would like him to take care of regarding the interior of the vehicle, having an issue with a headrest and the Lexus kick plates on the driver and passenger side when you open the door. Mark was able to take care of those issues, so we arranged to purchase the vehicle and pick it up on that Saturday. We drove down from the upstate of South Carolina, and when we arrived at the dealership, the car had been completely detailed the interior items corrected, and the vehicle was setting in the sales area with a large red bow on top of it. I had sent the documents needed for the sale to Mark earlier on Saturday morning, and by the time we had arrived, all the paperwork was complete, making the process, very smooth and easy to complete in a timely manner. This by far is the best new car buying experience I have ever had. I will definitely recommend Jim Hudson Lexus of Columbia to anyone. I know who may be in the market for new or used Lexus. I will specifically recommend Mark Wickham as he is a superior sales professional that makes you feel like a part of the Jim Hudson Lexus family. It is no wonder why Jim Hudson Lexus is the premiere Lexus dealership for customer service in the nation. If I’m ever in the market for another Lexus, I will definitely make that purchase from Jim Hudson Lexus of Columbia South Carolina. What a great experience!Mike, we're so glad to know that Mark and the team at Jim Hudson Lexus of Columbia made your car-buying experience easy and memorable. We appreciate you taking the time to share this detailed feedback! Enjoy your new Lexus GX 460 luxury! We are here for you and any of your future needs!
Amazing dealership!!
by Tina Matheney on 02/08/2023We had an absolutely amazing experience at Jim Hudson Lexus in Columbia,SC. Kyle Reed was our salesman and he felt more like a long time friend or family member than a salesman. He was honest and he took the time to listen. He went above… and beyond. Our entire experience was amazing. They don’t make them like these folks anymore!!Kyle Reed is a Lexus salesman who gives Rolls Royce Customer Service!!!
by Chuck Rossiter on 08/03/2022KYLE is an EXCELLENT asset to an already 5 STAR DEALERSHIP! If you can find a salesperson who can provide you with better customer service than Kyle, I’d definitely like to know where? He’s extremely honest, punctual, friendly and most of… all not pushy. I’ve owned many cars in my lifetime and I’ve never had a smoother purchase experience. Everyone I dealt with from the front desk young lady to the finance manager were the best of the best and more. Jim Hudson is the most outstanding and honest dealership I’ve ever done business with!Hi Chuck - We are so happy to hear that Kyle and the team gave you a top-notch experience! Thank you for choosing Jim Hudson Lexus and for sharing your feedback. We wish you safe and happy miles ahead!
Easily 5-Stars!
by JUSRELX on 05/12/2018updated 05/17/2018Hands down the classiest dealership I've ever been to. I don't even like calling it a dealership because it feels like so much more. Everyone there is super helpful and knowledgable. I had previously gone to a competitor that I won't… name but it rhymes with finschminity and it was dirty and the staff, well...let's just say "not $100k vehicle" classy. So, returning to Jim Hudson Lexus of Columbia was a no-brainer. We got a 2017 ES 350 about a year ago and have been 100% satisfied with the car, service, and dealership since. So, getting my 2018 LX 570 was a super stress-free experience. Everyone from Micheal to Wes to Nathan to Sam was just amazing. Any and every award around that place is well deserved!Amazing Experience
by Kara on 03/18/2018Mark Wickham is the best salesman ever! I recently purchased an RX 350 because of his amazing customer service. He goes above and beyond for his clients and I have never received such amazing service from a dealership like this one. Thanks… to Mark I will be bringing all my future business to Jim Hudson Lexus of Columbia. I definitely recommend this dealership and am very pleased with the service.Great Experience
by openwidecda1 on 05/20/2014updated 06/01/2025I had the greatest experience at Jim Hudson. I have purchased 4 Lexus's since 1998 and 3 of them have come from Jim Hudson. I have had the same salesman there and he is the greatest. I drive 1 hour to visit this dealership because they are… worth it. They are top notch all the way around and go out of their way to make you happy!Thank you for the five-star review! We're so happy to hear that you have enjoyed returning to Jim Hudson Lexus of Columbia. We appreciate your loyalty!
We believe that our customers are as special as our cars. So we take car shopping to a whole new level! Stop by to see how we have elevated the Lexus experience to a new level. From the purchase of your new Lexus to the time you need it serviced or repaired, we obsess over the kind of customer service all great dealerships aspire to. Come in to test drive a new or pre-owned vehicle, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come experience the Jim Hudson Lexus Columbia difference – where we treat you like family!
- Complimentary Coffee
- Shuttle Service
- Complimentary Car Wash
- Cable Television
- Television
Thank you for sharing your positive experience with us at Jim Hudson Lexus of Columbia! We're delighted to hear that our team made you feel comfortable and well-attended throughout the process. Enjoy your new vehicle, and we hope to see you again in the future!
by Jim Hudson Lexus of Columbia on 05/08/2025