Stokes Hodges Kia
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Dealership Service Review
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Service department
Written byon 12/23/2023
The service department, especially Megan Carter, went above and beyond to help me with my car issues. I was using an extended warranty company and she handled every aspect of the situation. Her customer service skills are impeccable. She made what could have been a very stressful situation for me a no worry situation.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Stokes Hodges Kia on 12/26/2023
Dealer Response
Joann, it's delightful to know that Megan and our service department at Stokes Hodges Kia were able to alleviate your stress. We appreciate the kind words about her impeccable customer service skills! We are here for anything you might need down the road!
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