Richard Kay Superstore
Customer Reviews of Richard Kay Superstore
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13 sales reviews
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Big red
by big red on 04/14/2023This was a new vehicle purchase. After making the purchase, a couple minor issues that were not pleasing, ie. couldn't get vehicle registered/completely setting up the vehicle, collision light staying on, wheels needing balanced.. Other… than these, for the most part I am very happy with this purchase.. I'm not a person that purchases new vehicles often.. But if I need to purchase another new vehicle, I would very much consider purchasing from Richard Kay.New 2019 GMC Acadia
by wmac on 05/02/2019Wonderful experience buying a new car. My salesman, Mike Mattison, was informed and knowledgeable about the SUV. The dealer let us keep the vehicle over the weekend so we could do more than a quick test drive. We got a great deal and a… great trade-in price. Would highly recommend Richard Kay.Great sales team !
by Joseph on 01/26/2019updated 02/01/2019Bought my 2017 Silverado on Friday January the 25th to which I got to give a shout out to Gary Sellers who worked with me demonstrating this truck before the purchase, ended up with a good deal and great truck for the price I would… recommend Richard Kay to anybody looking for a car, truck, suv for their prices and great sales team. Again a big thanks to Gary Sellers for working with me.Sales Experience
by farra78 on 10/17/2016updated 11/01/2016I had an awesome experience at Richard Kay. They really helped me with my trade-in and gave me a great deal on a brand new Tahoe. The finance department and and customer services/sales were great to work with. After purchasing my Tahoe… they took time to go over all of the vehicle's features.Horrible Sales Experience and Ethics of the Chervolet Brand
by tonynel73 on 07/10/2016On June 27, 2016 my wife and I went back to Richard Kay to purchase another vehicle after having a wonderful experience several months ago. My wife needed a new car therefore Richard Kay was the place. We were greeted by a salemen name… Alex. After sitting down with him, he stated that the bank was closed that he wanted to use and that he would give us a call on Monday, That Monday, my wife called Alex over 6 times for an update to only be lied to consistently. Alex finally called me later that evening and said we could be financed for a Silverado like the 2015 model we currently have. I let him know we would be there by 6pm. After rushing from Greenville to Richard Kay we were greeted by a rep who stated Alex had left for the day. This really upset us being that I just spoke with him. After a few days of not hearing from Alex we decided to try another dealership and ended up going to KEVIN WHITAKER CHEVROLET and getting the most amazing CUSTOMER SERVICE EVER. I'm happy to say that we left KEVIN WHITAKER CHEVROLET with the VEHICLE SHE WANTED from the very start with payments we could afford. I was highly disappointed as this was the experience we hoped for from Richard Kay and did not get that. I'm not sure if it's new salesmen with no experience but it is one that was highly disappointing and unprofessional to write about in this review. I had just bought my a vehicle from this dealership 5 months ago brand new and was wanting to add another vehicle to our family. As a military veteran who once bragged on Richard Kay and sent referrals, I will not be back.Honest and caring service
by patricia42 on 07/08/2016We were very pleased with the experience of buying my new car. Everyone with whom we came in contact was friendly, caring, and reliable in fulfilling their commitments pertaining to the sale.Wonderful experience in leasing my new car.
by LindaLL20 on 06/29/2016James Neely provided an easy and comfortable experience leasing my new Buick Encore. Showed me how all the bells and whistles worked, explained the financing and helped me get my insurance transferred. Love the car and the dealership.Great Experience
by terryflem on 06/17/2016Buying my new car was an easy experience professionally handled.Richard Kay, Chevy Dealer Anderson SC
by Jaczuky on 05/26/2016You will find an outstanding and delightful experience when shopping at Richard Kay. There is no pressure and the staff if very friendly. They know their product line and answer questions concisely. From the shopping experience to the… buying experience I would recommend this dealership. When we arrived Alex Hind introduced himself and assisted us in the shopping process. We returned at a later date to purchase and once again we had the pleasure of dealing with Alex. He is very knowledgeable about the product line and has excellent follow up skills. We felt confidant that we were getting the best possible deal on a new Traverse.Great Staff
by Smokeyy90 on 04/14/2016One of the best car/truck buying experiences I have ever had. Will come back for sure if I am ever looking for a new vehicle.WOW, I actually bought the Truck...
by TroyB14 on 04/01/2016I remarked a few times during the process that it was easy and actually enjoyable working with Alan and Mark during the process. I said I forgot I was spending as much money as I was due to their attitude an personality. Normally the car… buying process is stressful and you don't really feel good about the 'deal' all the way through. This time it felt good all the way through. I felt good about the deal, the interactions with the folks and the car is a great ride!Customer No Service
by projectnurse on 08/17/2013updated 06/01/2025Everyone we spoke with at Richard Kay hovered on the edge of rude from the time we arrived. We went to this dealer and actually test drove a car they had. After the test drive we were bombarded by the sales manager, salesman and the used… car person. When we asked what we could get on trade from out 2010 Honda we were told they didn't want our car. We left went to another GMC dealer and they gave us $16000 trade in on the Honda. Be cautious with your trade.I apologize that your visit was less then perfect which is what we strive for every day. I do appreciate you taking the time to let me know your visit was less then satisfactory and look forward to making it a better one for you in the future. Please feel free to contact me directly with anything I can do to assist you further. My email is kwilson@richardkayauto.com and my mobile number is 864.356.5038.
Superb service by Katie at Richard Kay
by newequinox on 05/15/2012updated 06/01/2025Very pleasant transaction, Katie was very helpful from the first message I emailed her and worked with me constantly to ensure that both, me and her dealership are happy with the transaction. I even told everyone I talked to at the… dealership how great help she was throughout this process. I was hoping to see her there and personally thank her for her help and everything she did to accomodate my needs and make this a pleasant transaction, but I understand she is not working at the store during weekends. I enjoyed working with her and would highly recommend her to anyone who is in need of new or used vehicle. Service and professionalism she provided is very hard to find, and is always appreciated.Thank you! It was a pleasure to assist you as well. Please feel free to retain my contact information and let me know if I can be of any additional assistance to you in the future. Thank you for choosing Richard Kay Superstore and I look forward to seeing you soon! Katie Wilson
About our dealership
The team at Richard Kay Superstore would like to welcome you to our dealership in Anderson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, Chevrolet, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
What sets us apart
Our Body Shop offers full body and frame repairs. Whether a minor fender bender repair or full auto body repair, Richard Kay Collision Center can help. Our framing equipment allows us to repair structural damage to the original factory specifications
Lots of folks in Anderson count on the high-quality vehicles and services found at Richard Kay Superstore, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Amenities
- Complimentary Drinks
- Instant Financing
- Complimentary Coffee
- Cable Television
- Television
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
by Gabi Porter on 04/17/2023