Herb Chambers Cadillac of Warwick
Customer Reviews of Herb Chambers Cadillac of Warwick
Review type:
Outstanding customer service
by Amy P on 05/24/2025Mario at Herb Chambers Cadillac of Warwick provided outstanding service. He was knowledgeable, attentive, and made my car-buying process smooth and enjoyable. He goes and beyond. Highly recommend—five stars!Right dealership
by Rose W on 05/13/2025updated 05/19/2025Herb Chambers Cadillac gives amazing service to their customers. Second time leasing from them. They answered all of my questions and helped me with the lease that was right for me. Love my 2025 XT5.Rose, we're delighted to hear that your leasing experience at Herb Chambers Cadillac of Warwick was a positive one! Enjoy driving your new 2025 Cadillac XT5 and thank you for choosing us again.
So Easy
by Michael F on 05/03/2025updated 05/08/2025Leo Tahajian Manager, John Sales & Jackie F&I made my car buying experience so Easy... Thank YouWe really appreciate you taking the time to leave Leo, John, Jackie, and the team at Herb Chambers Cadillac of Warwick this awesome review, thank you!
I Love my New CT5
by Michael F on 05/06/2025I would like to Thank Leo Tahajian( Manager), John (Sales) & Jackie(F&I) for making my Cadillac CT5 purchase so easy... I love my new car!!Michael, we're delighted to hear that Leo, John, and Jackie made your Cadillac CT5 purchase a smooth experience at Herb Chambers Cadillac of Warwick. Enjoy every moment with your new car!
Beautiful CT4 Dream Car
by Jacqueline Boyd on 04/06/2025Thank you very much for a wonderful Cadillac purchase. Great experience - start-to- finish! John Levine was the best sales representative, and Benny Fusaro made financing easy and honest. The Herb Chambers team made owning my first… Cadillac a reality!Jacqueline, we're delighted to hear that John and Benny made your first Cadillac purchase a fantastic experience at Herb Chambers Cadillac of Warwick. Enjoy every moment with your new ride!
Fangio green
by Gilles on 03/01/2025Ready to discuss a fair quoteThank you for sharing a five-star review of Herb Chambers Cadillac of Warwick!
Overall the best experience ever
by Johnny B on 01/20/2025Never in all years buying cars (55yrs) have I had such a smooth easy process, Wilson the Salesman was by far the best salesman to deal with, no upselling, no BS , definitely will recommend everyone to go see Wilson at Herb Chambers… Cadillac,Johnny, we're delighted to hear that Wilson made your experience at Herb Chambers Cadillac of Warwick so smooth and enjoyable. Thank you for recommending us, and we look forward to seeing you again!
Maserati Ghibli
by Joe G on 12/31/2024updated 01/06/2025Great Experience! From the minute I walked in. The process was without any stress. Darrin was a great salesmen! I found a beautiful car. I will recommend Herb Chambers Maserati! Great experience!Joe, we're delighted to hear that Darrin and the team at Herb Chambers Cadillac of Warwick made your experience stress-free! Thank you for recommending us, and enjoy your beautiful new car!
Herb Chambers like family
by Valerie on 12/30/2024Everyone that works for this dealership was exceptional nice. The gentleman whose name was Roland that helped me was patient, kind, and helpful . You should be proud of him and the other salesman that work in this dealership.Valerie, we're delighted to hear that Roland and the team at Herb Chambers Cadillac of Warwick provided you with exceptional service. Thank you for recognizing their efforts!
As good as it gets
by Domma on 11/26/2024updated 12/03/2024Wilson was very knowledgeable and courteous and made my buying experience a joy would highly recommend you won’t be disappointedDomma, it's wonderful to hear that Wilson made your car-buying experience enjoyable at Herb Chambers Cadillac of Warwick. Thank you for the high recommendation—we hope you're loving your new ride!
Thoughtful and professional
by Harold on 11/30/2024Have convictions on your decision as long as there reasonably. Adjust progressively!Thank you for the feedback, Harold! We appreciate your business and we hope to work with you again at Herb Chambers Cadillac of Warwick.
Smoothest transaction ever!!
by Laura Conneely on 11/26/2024I went to Herb Chambers in Warwick yesterday to test drive a used Toyota Highlander, however, it was at Herb Chambers Toyota in Boston and Matthew Smith was kind enough to drive all the way to Boston and bring it here for me to test drive… during one of the busiest holiday week. I had the most amazing experience at this dealership. Andy in financing was great!! They all went above and beyond, especially Matthew, to get this car for me and had me off and driving it home by the end of the day. I highly recommend Herb Chambers in Warwick for anyone’s car needs!!Laura, we're delighted to hear that Matthew and Andy made your experience at Herb Chambers Cadillac of Warwick exceptional! Thank you for recommending us; we hope you're enjoying your Toyota Highlander!
No pressure no stress
by Steve A on 10/22/2024Harold was honest and straightforward. Very happy with the experience and the car !Thanks for the shoutout to Harold from our Herb Chambers Cadillac of Warwick team, Steve! We're happy to know you had a great buying experience with us. Take care!
New car
by John on 10/10/2024updated 10/16/2024Very professional and friendlyJohn, thanks for the awesome review of Herb Chambers Cadillac of Warwick!
John’s the BEST
by Sue Smith on 09/29/2024I can’t say enough about Herb Chambers Cadillac in Warwick RI. Especially my salesperson John Levine! John was professional, kind, knowledgeable from beginning to end! John did everything to make my transaction smooth and extremely caring!… I could go on and on, but I don’t think there is enough space! lol! If you’re looking for a Cadillac I suggest you run right over to Herb Chambers Cadillac in Warwick RI, and ask for John Levine! Sue Smith, Plymouth MASue, we're delighted to hear that John provided such a smooth and caring experience at Herb Chambers Cadillac of Warwick. Thanks for the glowing recommendation! Enjoy your new ride!
Most spectacular experience!
by Rosanne Siravo on 09/23/2024First off, we walked in and within seconds had a salesman to assist us. This was the most pleasant experience we have ever had purchasing a vehicle!! Our salesman, Rolin, went above and beyond to make sure we were given an opportunity to… own a Cadillac! We are so grateful to him and needless to say we haven’t stopped smiling since we left Herb Chambers with our gorgeous 2025 XT5! We will highly recommend Herb Chambers and our salesman Rolin, who worked so hard for us, to our family and friends. We are looking forward to a long relationship with Herb Chambers, and Rolin. Our Sales manager, Staline was also wonderful, pleasant and knowledgeable. We are so happy and love driving our 2025 XT5!!Rosanne, we're delighted to hear that Rolin and Staline made your experience at Herb Chambers Cadillac of Warwick so memorable! Enjoy driving your 2025 XT5, and thank you for recommending us to others!
Alfa Romeo Giulia
by Mekhael on 09/18/2024I was hesitant to go into a dealership due to my bad experience. But the team at Herb Chambers made this a wonderful experience. Todd Ouellet was friendly and nice to talk to, I felt comfortable enough to move forward to purchase a car.… Through the whole process, Todd and Jackie made sure that I was getting the car I chose and getting a good deal as I explained to them when I walked through the door. But don't take my word, give them a visit you won't be disappointed.Mekhael, we're delighted to hear that Todd and Jackie made your experience at Herb Chambers Cadillac of Warwick a positive one. Thanks for giving us the opportunity to turn things around for you! Enjoy your new car!
Terrible experience
by Steve on 08/25/2024I have purchased a lot of vehicles over my 70 years. This was by far the worst experience I have had. I should have known when they told me they would change only two tires and leave the other two with "enough" tread. Every tire dealer I… have worked with always say change all 4 tires at the same time. I purchased the car on a Monday. I received a message on Wednesday it was ready. I questioned this and asked if the plates were in already. I was then told, no the plates are not in. I then asked if they could run a telematics report on the BMW. I was told to press the SOS button in the car after I got it home. Really? That is not how you run that report. On Thursday, I received a call asking for my insurance information. I had provided all that information on Monday when I signed the purchase agreement!! No wonder the plates were not ready, who knows what was being done between Monday and Thursday. I cannot image spending over six figures for an Alfa Romeo or Mazeratti at this place. I guess because I was only buying a used BMW, I was not important.Steve, we regret reading about your disappointing experience. We strive for excellence in customer service, and it appears that we could have provided a more meaningful experience. I'd like the opportunity to discuss this with you. Please reach out when convenient. Thank you, Neil Ferreira - General Manager - nferreira@herbchambers.com
Amazing Customer Service.
by Cindy M on 05/17/2024Very friendly and approachable. No pressure sales people. Amazing customer service.We are honored to receive your support, Cindy. Enjoy your new ride and thank you for this review! - Herb Chambers Cadillac of Warwick Team
Great Experience!!
by Andrew O on 04/23/2024Had a great experience over the last few days buying my car from this dealership. Andy, the Brand Specialist, was extremely helpful and knowledgeable - he made the whole process easy and enjoyable! I wouldn't hesitate in recommending… them.Andrew, we're so glad to know you had a great experience with Andy at Herb Chambers Cadillac of Warwick. We appreciate your recommendation and hope you enjoy your new car!
Great experience at Herb Chambers!
by Jeffrey B Goldstein on 02/26/2024Very professional, handled our sale like pros.Reviews like this one make our day, Jeffrey! Thanks from the Herb Chambers Cadillac of Warwick team.
Amy, we're delighted to hear that Mario provided you with outstanding service at Herb Chambers Cadillac of Warwick. Thank you for the high recommendation and five stars! Enjoy your new car!
by Herb Chambers Cadillac of Warwick on 05/27/2025