Herb Chambers Cadillac of Warwick
Customer Reviews of Herb Chambers Cadillac of Warwick
Review type:
I Love my New CT5
Believe in Angels
by Lois Montefusco on 05/10/2025They go above and beyond I have been a valued loyal customer for more then 20 plus years. A.J. Is wonderful and will go above and beyond what is expected. He’s been my Angel for years. He’s a valuable asset to any facility.Lois, thank you for your loyalty and kind words about A.J. at Herb Chambers Cadillac of Warwick! We're delighted to have been part of your journey for over 20 years and look forward to many more.
It was 👍
by Kris on 05/10/2025Very helpful.Kris, thank you for the positive review of Herb Chambers Cadillac of Warwick!
So Easy
by Michael F on 05/03/2025updated 05/08/2025Leo Tahajian Manager, John Sales & Jackie F&I made my car buying experience so Easy... Thank YouWe really appreciate you taking the time to leave Leo, John, Jackie, and the team at Herb Chambers Cadillac of Warwick this awesome review, thank you!
I Love my New CT5
by Michael F on 05/06/2025I would like to Thank Leo Tahajian( Manager), John (Sales) & Jackie(F&I) for making my Cadillac CT5 purchase so easy... I love my new car!!Michael, we're delighted to hear that Leo, John, and Jackie made your Cadillac CT5 purchase a smooth experience at Herb Chambers Cadillac of Warwick. Enjoy every moment with your new car!
Honest
by Neal on 05/03/2025He did what he said he was going to do and did it rightAll of us at Herb Chambers Cadillac of Warwick are happy to see this wonderful feedback! Thank you, Neal!
Great staff and service. Professional at its highest level
by Armand R on 04/18/2025The service department met all my needs to include offering private office space to conduct a conference call.Armand, we're delighted to hear that our service department at Herb Chambers Cadillac of Warwick could accommodate your needs so well. Thank you for sharing this feedback!
Santa Fe
by JoAnn on 04/16/2025informative and efficientThank you for choosing Herb Chambers Cadillac of Warwick, we appreciate your positive feedback!
service
by GF on 04/12/2025Hector and the service staff , Erica and jen and AJ are great! they listen to your concerns and make sure the car is fixed properlyIt's fantastic to hear that Hector, Erica, Jen, and AJ provided such attentive service at Herb Chambers Cadillac of Warwick. We're glad they could address your concerns effectively! Thank you for sharing this positive feedback with us.
Beautiful CT4 Dream Car
by Jacqueline Boyd on 04/06/2025Thank you very much for a wonderful Cadillac purchase. Great experience - start-to- finish! John Levine was the best sales representative, and Benny Fusaro made financing easy and honest. The Herb Chambers team made owning my first… Cadillac a reality!Jacqueline, we're delighted to hear that John and Benny made your first Cadillac purchase a fantastic experience at Herb Chambers Cadillac of Warwick. Enjoy every moment with your new ride!
Hopefully will be better next time
by Matt on 03/29/2025I dropped my car off for an oil change, tire rotation, and to address a recall. the tires were never rotated and now I will have to either do them myself or bring them in somewhere to get it done now as that was part of my service… request. They also told me that my car would also be washed. It was pretty clean before I brought it in, but the layer of pollen that was on the windshield and car was still on it when I picked it up and there were new smudges on my windshield. I have had great experiences in the past here, but this time around was a bit disappointing considering the price tag of what it costs to get this service done. I will most likely be headed back to Boston in the future for service.We strive for thorough service, and regret falling short. This has been discussed with the appropriate members of our team and we are using this feedback to help improve our processes for the future. We hope you will reconsider your thought on visiting us in the future. Thank you, Neil Ferreira - General Manager - nferreira@herbchambers.com
2024 Cadillac Lyriq 7,500 Service
by Rich Morell on 03/25/2025I recently dropped off my 2024 Cadillac Lyriq for its 7,500-mile service at Herb Chambers Warwick, and once again, I was thoroughly impressed. Scheduling the appointment was a breeze, thanks to Erica, who got me set up for an early Tuesday… morning slot. On the day of service, AJ handled everything seamlessly, and my car was in and out in about an hour or so. Every time I visit, the service is always top-notch—fast, efficient, and professional. It's clear that the team at Herb Chambers Warwick takes pride in delivering excellent service, and they never disappoint. Great job, as always!Rich, we're delighted to hear that Erica and AJ made your service experience smooth at Herb Chambers Cadillac of Warwick. Our team is committed to providing top-notch service every time you visit. Thank you for sharing your positive feedback!
Great service
by Elvira is on 03/21/2025Professional, courteous and very easy toElvira, thank you for the terrific review of Herb Chambers Cadillac of Warwick!
Perfect service
by Devon on 03/24/2025Easy online scheduling, efficient and quick turn around. Service manager even helped me make sure I saved money on my service.Devon, we're delighted to hear that our team at Herb Chambers Cadillac of Warwick made your service experience smooth and cost-effective. Thanks for choosing us!
Getting things done
by Bruce Marshall on 03/24/2025Everyone is always friendly and helpful the service department does a great job on getting your vehicle work done on a timely manner thank you AJ ..Bruce, we're delighted to hear that AJ and the service team at Herb Chambers Cadillac of Warwick provided you with friendly and efficient service. Thank you for sharing your experience!
Thorough
by V Smith on 03/23/2025Honest dealership. Knowledgeable service manager and techniciansThank you for sharing a terrific review of Herb Chambers Cadillac of Warwick!
Oil & Filter & tire rotation.
by Robert Antonelli on 03/21/2025Excellent service with minimum wait time.Robert, it was our pleasure to assist you so efficiently here at Herb Chambers Cadillac of Warwick! Thanks for sharing your kind words!
Loved my loaner
by Deb L on 03/01/2025updated 03/10/2025I brought car for oil change and tire rotation.AJ immediately realized there was something wrong with the car . Coolant was empty and a leak ..much to my dismay he said it would take 3 hrs🙄..but he could give me a loaner😊 ..so I could… continue with my errands on my day off. The bill was explained completely and was even offered a rebate on a couple of a parts that were installed. Very happy with my experience at dealershipDeb, we're delighted to hear that AJ and the team at Herb Chambers Cadillac of Warwick took such great care of you during your visit. It's wonderful knowing we could assist with a loaner car so you didn't miss out on your day-off plans. Thank you for sharing your positive experience!
Great Customer Service
by Victoria Q on 03/06/2025Great Customer Service everything done in a timely mannerVictoria, thank you for giving Herb Chambers Cadillac of Warwick your business and your positive review!
Fangio green
by Gilles on 03/01/2025Ready to discuss a fair quoteThank you for sharing a five-star review of Herb Chambers Cadillac of Warwick!
NanaB
by NanaB on 02/28/2025Did a great job servicing my car and kept in touch with updates.It was our pleasure to assist you with your service! Thanks for choosing Herb Chambers Cadillac of Warwick and sharing your kind words!
Great Service
by Frank on 02/20/2025I took the car in for a recall service appointment. Everything was done quickly, professionally, and exactly how it needed to be.Frank, we're glad to hear that your recall service went smoothly at Herb Chambers Cadillac of Warwick. Thanks for sharing your experience with us!
Cadillac XT5
Cadillac ESCALADE IQ
Michael, we're delighted to hear that Leo, John, and Jackie made your Cadillac CT5 purchase a smooth experience at Herb Chambers Cadillac of Warwick. Enjoy every moment with your new car!
by Herb Chambers Cadillac of Warwick on 05/07/2025