Customer Reviews of Wyoming Valley BMW
Review type:
S Henry
by SHenry89 on 11/15/2022I have been with Wyoming Valley BMW since 2009 and have purchased many vehicles from them but my most recent experience was the absolute best! I custom ordered a 2023 BMW x4 30i. My sales advisor, Maurice LeDoux has worked with me for… many years and knew exactly what options I wanted. Working with him was phenomenal. This dealer had no allocation for an x4 but submitted my order anyway instead of turning me away. The order was accepted almost immediately and the time from order to delivery to the dealer was 21 days exactly! Then this dealership did the impossible: General Manager, Steve Ubaldini Jr., got the vehicle imputed into the system on his day off and Alicia from service got it through the service department in a matter of hours while PBMW Geniuses, Cody and Mandy activated the features on my x4. The entire process was flawless and I cannot thank everyone at the dealership enough in getting me my x4 on a Saturday (the 22nd day from order) as opposed to making me wait until Monday to pick it up. I would never buy a BMW from any other dealer. Thank you Maurice, Steve, Alicia, Cody and Mandy!Makes you feel at home
by Dupreet Singh on 06/28/2022When my wife needed a car I knew I would return to Wyoming Valley BMW. The staff and the atmosphere here are to notch and they make you feel right at home. Dalton assisted me from start to finish. Sent me the build sheet for the X5 and made… sure all my taxes were right even when buying from out of state. It was well worth the drive.Hello Dupreet, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Mr Craig H Smith
by Craig H on 06/24/2022Extremely caring and helpful in the process of my build from start to completion. All personnel are well prepared to handle all aspects of the purchaseHello Craig, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
new vehicle purchase
by meccas1 on 05/24/2022We purchased a new 2022 BMW X5 from the dealer yesterday, and we were extremely pleased with the experience from beginning to end. This is the fifth BMW that we have purchased from Napleton (Wyoming Valley BMW). We have 100% of our… servicing done there, as well. Tony Blasi is always our salesman, and is very honest and truly cares about his customers. We can count on Tony's integrity, whether in the sales process or any other subsequent issue. We highly recommend this dealership.Hi, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!
Perfect BMW X5 2022
by Jackbmw on 04/23/2022Perfect BMW X5 2022 The price was right the transaction was easy and the service is excellent.Hi, thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Buyer
by Kimbarbacci on 04/25/2022Had a great sales person helped in every aspect of the dealHi Kimbarbacci, thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Great Experience
by Thbmwx5 on 03/29/2022Very enjoyable purchasing experience.Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Great experience
by Lasha34 on 03/08/2022Maurice was friendly and great to work with. He was understanding when i changed my mind on the car i wanted. Some car salesmen can be pushy and uncomfortable to deal with. Maurice was the complete opposite. Will definitely buy from him in… the future. Great deal on a great car at Napleton.Hello, thank you for your kind review; we are happy to pass along your comments to Maurice here at BMW of Wyoming Valley! We hope you continue to choose us for all your automotive needs! Take care!
Recent purchase -BMW X5
by Ripley120 on 01/25/2022I recently purchased a 2022 X5 from Wyoming Valley BMW and I could not have asked for a better car buying experience. I worked with Ben who was incredibly patient with me and very knowledgeable. I drove several vehicles and asked loads… of questions yet never felt pressured or as if I was being annoying. I appreciated all of the follow-up by Ben and enjoyed all the interactions with the team at the dealership!New BMW X5 Build with Napleton BMW
by hrobsrm on 01/17/2022Great experience at Napleton BMW in building our new X5. Tony Blasi, Sales was great. Very professional and knows his BMW models. Quick responses to all of our questions. Very patient with the time we took to make a decision on best… model for our needs. Guided us through the Build Process that allowed to get the vehicle with options we desired. No pressure from Tony or anyone else at dealership to buy a vehicle. Cody the technical advisor was great. Very helpful in explaining all features of our X5. Manager Steve Ubaldini helped finalize our deal. This is the 3rd BMW we have purchased from Tony and there will be more in the future.Fast and friendly
by JillFer on 12/23/2021updated 12/29/2021My salesman was off that day but stayed to ensure a smooth experience!Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Wyoming Valley. We hope you continue to choose us for all your automotive needs! Take care!
Great Purchase Experience
by Shenry1989 on 12/20/2021I recently went to BMW of Wyoming Valley to buy a BMW but came home with a Mazda being sold by this dealership. My salesperson Maurice LeDoux came in on his day off to make sure I got the car that was best for me. He was absolutely… phenomenal throughout the purchase in making sure I had a nice selection of vehicles to choose from. The dealership manager, Steve Ubaldini, Jr. was also instrumental in making my selection by suggesting several different makes and models to choose from. I have been buying cars from Maurice and Steve for 12 years and I would not buy from anyone except Maurice and Steve!Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Great Experience
by Mj Was King on 10/30/2021As many people know car buying right now is crazy. I happen to find a new X5 at Wyoming Valley BMW and it was exactly what I wanted. I inquired online and received a response almost immediatly. I worked mostly via text at first, and then… when I had the info I wanted we moved into a phone call. I spoke with Dalton and he made sure my buying process was as smooth as possible. I would not hesitate to buy from him again.Hello, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!
Great!!
by Singh D on 10/30/2021Ben Helped me purchase my car. I contacted him from NJ on an X3, He set up all the expectations and scheduled a time for me to stop in to see and drive the car. After I decided this was the one a nice sharply dressed man named Cody went… over the vehicle with me. I would recommened Wyoming Valley BMW and Ben to anyone.Hello, thank you for your positive review. We're glad to hear that you found our team here at BMW of Wyoming Valley so helpful in the purchase of your new vehicle. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great service
by Bbbbbbbbb on 10/28/2021Maurice Ledoux is a great asset to your company, he worked with me to get me into the vehicle I really wanted.Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great experience
by Renee205 on 10/11/2021I had a great experience at this dealership. Tony and Mandy were both great. Tony made my shopping experience so easy and helped so much. Mandy went over everything on my car and helped so much by taking her time going over it. I love my… new BMW and would definitely recommend this dealership.Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I just love this place
by Dolores Vaughn on 09/21/2021What can I really say? Dalton and Kevin were both amazing. Shopping with them was super easy. Mandy went over my new car and I still dont know how it all works! I will be back for sure for my next one.Hello Dolores, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Ben was great
by Ben Shermer on 09/21/2021Ben was nothing short of amazing. He explained the process and answered all my questions. Buying a car from out of state seemed like such a scary concept. But he made sure we understood everything and really put our minds at ease.Hi, we're glad to hear our Staff took such great care of you, Ben! We hope we can continue to be of service to you down the road!
Maurice
by Dawn Marie on 07/29/2021Maurice is fantastic. He is on top of any questions and requests. Maurice also cares about my concerns…I most definitely refer family and friends to him.Hi Dawn, we're glad to hear our Staff took such great care of you! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great Experience
by Aethompson on 06/13/2021We had a great experience with the team at BMW and Porsche of Wyoming Valley! Jimmy and Dan were fantastic to work with, we love our new car, and they made everything easy. Thank you!!!Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.
Amazing experience at Wyoming Valley BMW
by Carolynn on 05/22/2021The sales support was highly effective and efficient.Hi Carolynn, we appreciate your positive review about your recent experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
BMW of Wyoming Valley in Wilkes Barre, Pa sells certified pre-owned BMWs as well. These vehicles are backed by the original BMW Warranty that covers you for 1 year with unlimited vehicle miles. This protects your new investment after the expiration of the 4-year/50,000-mile New Vehicle Limited Warranty for Passenger Cars and Light Trucks (Valid only in the U.S.A. including Puerto Rico) for a total of 5 years.
All of certified pre-owned vehicles for sale have passed a rigorous multi-point inspection. And when you buy you used BMW from the only official BMW dealer in Wilkes Barre, PA you know we are here for you whenever you need us. Whether it's a battery check, tire rotation, oil change, or major and minor repairs.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
by Sai Teja Yalla on 11/21/2022