Washington Chevrolet
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Customer Reviews of Washington Chevrolet
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Worst experience ever
by LJS1213 on 05/22/2024
Doesn’t even deserve 1 star. We have purchased multiple new vehicles and this was absolutely the worst experience ever. Our brand new vehicle has already been in the garage twice and is still there because it has something wrong with it,… but the dealership is giving a run around and won’t replace it or even give a comparable rental, we are stuck driving some tiny car. WORST EXPERIENCE.
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Worst experience ever
by LJS1213 on 05/22/2024Doesn’t even deserve 1 star. We have purchased multiple new vehicles and this was absolutely the worst experience ever. Our brand new vehicle has already been in the garage twice and is still there because it has something wrong with it,… but the dealership is giving a run around and won’t replace it or even give a comparable rental, we are stuck driving some tiny car. WORST EXPERIENCE.Service
by Mike Scott on 02/19/2024The oil change/tire rotation was as expected. The service cashier asked me if I wanted my truck washed and I said yes, this will be the third time this happened, and it wasn’t washed. Not a big deal at all, but you asked not me. I try to… get all of my maintenance done there and it’s pricey so I feel if you ask me to if I want my truck washed, and I say yes, it should happen.Oil change - service
by Erin C. on 02/04/2024Friendly staff - oil change and tire rotation while I waited.
The following reviews are more than two years old. They are not included in the overall rating.
7 reviews
Tahoe
by Tahoe2023 on 06/27/2023JP was our salesman. Very knowledgeable about the Tahoe and very pleasant to work with. We had visited a few GM dealerships and Washington Chevrolet was the most welcoming and attentive to the extent that the overall purchase experience was… pleasant. Many thanks to John as well for a great sales team.Excellent service and sales!!!
by Customer on 02/18/2019updated 02/25/2019We recently purchased a new vehicle. The sale was handled in an efficient manner and every detail was outlined prior to the sale exactly as requested! We also had a prior vehicle serviced there and were so pleased with the service that we… purchased a vehicle there as well.accsesories
by TroyG.. on 02/16/2019Great service, clean install2017 Corvette Run Flat Tire Replacement
by HerbTaylor on 05/26/2017Primarily dealt with Ms. Ribel in the Service Dept. at Washington Chevrolet Dealership and she was very helpful and very pleasant to deal with. Definitely a great employee to have. The service was great but was very disappointed to find out… that most Chevy Dealers and Tire Dealers do not keep run flat tires in stock that fit 2017 Corvettes, very disappointed to find this out. This resulted in a delay of our trip and us having to wait 4 days to get a tire replaced and having to pay for car rental in lieu of receiving a loaner car from Chevy dealer. Was also disappointed in the Tire & Wheel Road Hazard Program that we purchased. Seems they are only open Monday through Friday and in our situation the flat occurred on a Saturday and became somewhat frustrating in getting a Tow Truck and tire replaced as noted above. I recommend that Dealers be required to maintain a set of tires in inventory so that tires can be replaced quickly and the customer can be back on the road quickly, if they do not have them in stock a loaner vehicle should be provide at no cost to the customer.2016 Trax
by danellep on 11/08/2016Buying a new car there was way more enjoyable than I had expected. Ray was very knowledgeable about the car and got everything set up for us.Impossible to deal with
by skipa05 on 04/29/2016I tried to make a deal, trading my 2008 2500HD for a new one. I have always dealt at North Star but since I live in Washington I thought I would give Wash, Chevy a try. They only offered me $12K for my trade. I bought the same truck three… days later at North Star and they gave me $22.5K for my trade. You had your chance to pick up a loyal customer Washington but you blew it.vvt oil control valve replacement under warranty
by hobbymech on 04/07/2016Went have part that is covered under the emissions warranty and after they replaced the service tech said that part fail because of carbon buildup in the engine and i needed a complete carbon cleaning in my engine for $96 This part runs in… oil and is no way exposed to combustion gasses needless to say the service was not to happy with me and when sai my car was ready i found along side build without the complimentary car wash that the salesman promised that i would get with each visit. Also the part that failed had high failure rate for that years model.
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