Customer Reviews of Washington Ford
Review type:
Ford Truck SUV
by Steve V on 07/08/2025It was easy and everybody was niceF150 Lightning
by Matt Wilson on 10/25/2024Washington Ford was very responsive to my online query and then in follow up calls and emails. The transaction of buying a vehicle from them was very smooth and I would go back to Washington Ford for another vehicle.My New Ford Edge
by Ann1705b on 03/16/2024I love my car, it ride so smooth and quiet, Justin is my salesman and he did an outstanding job getting me my car. I will not shp anywhere else but Washington Ford, they know how to treat a customer just right.Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Doing it right
by FrumkinM on 04/20/2023Washington Ford did not have the exact car I wanted in stock but was able to get the truck from another dealer. It was done quickly and easily and delivered in a Flawless manner. Very comfortable.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Washington Ford Inc! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
Disappointed
by Amelia DeWitt on 08/20/2020I have purchased two vehicles at Washington and very please until today! I called and spoke with sale letting them know what I was looking for and that I had a trade. In addition; I told the salesman I was driving from Penn Hills after work… an should arrive by 6:30 pm. When I arrived I walked into the dealership and was greeted by a salesman. After possibly a five minute Conversation I was told this! “I am not going to price a trade for you so you can go somewhere else and I’ll never see you again “! WOW! With a VERY BAD TASTES IN MY MOUTH I WALKED OUT stating you just lost a sale my credit is good and I have a very good income! Within a few minutes I called to complain to the General a Manager and the conversation wasBy much better! All I received is I wasn’t there so I don’t know what was said ! AGAIN WOW! The correct and only response should be , I am sor very sorry can you came back and can we can help get into a new vehicle. My husband then called the asking for the general manager and he has yet to return his call. I wanted ratre this 9 starts but I had to place a start to post!Thank You!
by 911cars on 11/14/2017updated 11/27/2017Still going strong...after purchasing our own cars, referring many friends and family, this dealership has never disappointed. Washington Ford is the only place we go for cars and trucks. Thanks for another successful deal!Thank you so much for leaving this wonderful review about our dealership! At Washington Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Great people work for Washington Ford
by Michael707 on 07/13/2016updated 08/03/2016The salesman Mike did a great job. The help from dealer manager Brennan was over and above the call to duty for this Army Veteran. I am part of the Ford Family for life.Thanks for the wonderful review of your visit, Michael707! We look forward to seeing you again!
2016 F-150
by Hrvr999 on 05/11/2016I purchased a 2016 Ford F-150 from Washington Ford. I couldn't be happier with the vehicle and the purchase process. I have purchased many vehicles from other dealers, and my experience at Washington Ford was by far the best. I want to… thank Richard W especially for his honesty, knowledge and for not rushing me to purchase a car. I left Washington Ford with a great vehicle and a great deal. RyanThank you so much for the wonderful review, Hrvr999! Please let us know if you ever have any additional questions! Safe travels!
Great sales staff, honest!
by Lucy131 on 03/31/2016Not happy with the fact that PNC Bank was contacted for a loan. My credit score was affected because of this!Lucy131, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
We quickly found exactly what we needed
by BobSouer on 04/04/2016We had only a very short wait to meet one of the sales staff. We were there because our old car had thousands of dollars of repairs in order to pass State inspection. Our salesman was very courteous, listened to what we needed and how much… we could afford to pay and helped narrow our search to exactly the right car in a relatively short amount of time. It was very late in the day when we started, so we had to come back in the morning to finish up the paperwork. Even though he was on vacation starting that next morning, he came into the office to make sure everything was in place for us. We were very impressed.Congratulations on your new vehicle, BobSouer! All of us here at Washington Ford truly value your business and hope to see you again soon! Take care!
Good experience
by tparrish on 04/04/2016I was very impressed with your Dealership and the Sales staff that I dealt with they were very professional and polite. Thank you for a pleasant experienceThank you for your wonderful response to the quality of service our Staff provides, tparrish! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great Dealership
by bvincent56 on 03/25/2016Purchased a 2013 Ford Fusion Titanium and it was just like it was decided online, clean and low miles. Staff was very helpful and welcoming. I would definitely consider buying from dealer again and would recommend dealer to anyone.Thank you for taking the time to leave us your response to our Staff's outstanding customer service, bvincent56! Thanks again for your business! Take care!
MKZ
by pvchretien on 01/20/2016Cullen was our sales rep and he was very helpful and personable in every aspect of our transaction. We love our 2014 Lincoln MKZ. This is a car we have been wanting for a long time and everyone at Washington Ford made it easy to finally… get it.pvchretien, we are so pleased to hear your experience with us was such a positive one. We really appreciate your business and hope we can continue to be your one-stop shop for all your vehicle needs! Safe travels!
Superb team at Washington Ford
by g5584921 on 12/03/2015From the first phone call until I signed the papers, the organization handled everything like professional. Wish I could say the same about your Other location in Carnegie. The one in Washington has them beat hands down.g5584921, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!
Great People, Great Dealership!
by fusionowner22 on 11/19/2015I got the car I wanted. I got the terms I expected. Will do business with Washington Ford again.fusionowner22, thank you for being one of our valued clients and leaving us your response to the quality service you received! If there is anything else we can do to assist you, please let us know! Take care, fusionowner22!
Great Service
by Deejake on 11/14/2015Purchased 2010 Ford F150, service was excellent, showed us all the specs before we drove it off the lot. Awesome experience!!!!Our Staff works hard to go the extra-mile for our valued guests, Deejake! We're glad everything was completed to your satisfaction! Take care!
Overall experience with Washington Ford
by Catmom2 on 11/12/2015I drove from Columbus, Ohio to purchase my 2013 Edge from Washington Ford. The staff of Washington Ford were friendly and very helpful from the salesman (Shawn Serbak), the general sales manager (Kevin McCory) and the finance associate (I… think is Bob). I would definitely recommend this Ford dealership to friends and family. It was great, stress-free buying experience. Kelli MurdockWe really enjoyed reading your feedback, Catmom2! All of us here at Washington Ford truly value your business and hope to see you again soon! Take care!
All around excellence
by mickmack on 11/10/2015My husband and I purchased a gently used car from you and could not have been more pleased with the experience. Your staff is professional, knowledgeable, courteous and helpful. They went way above and beyond to get us in the right car… with financing that is conducive for our household. Great job! Thank you.Thank you so much for the wonderful review, mickmack! We hope we can continue to do business with you again in the future! Take care!
Buying a used car.
by TwirlyGirl on 10/30/2015updated 11/11/2015Washington Ford was awesome! A bit of a drive for us coming from Verona, but it was worth it as they had the used car we were specifically looking for. Would recommend this dealership to others.Amazing Dealership
by Bbqsauce76 on 09/06/2015updated 10/30/2015Washington Ford was great when helping me to buy my F150. They were very well priced and gave me an unbeatable deal.Great services and wonderful options
by Jason83180 on 09/11/2015This was my 5th purchase from Washington ford. The 2014 escape we bought is great. My wife loves it. I've never left after a purchase disappointed. Brian Bajorski always does right by me. Great salesmanOur Staff works hard to go the extra-mile for our valued guests, Jason83180! Please let us know if there is ever anything else we can do for you! Safe travels!
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Express Service
- Collision Repair/Body Shop
Hello Matt, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by Sandy Karon on 10/29/2024