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Customer Reviews of Gray Chrysler Dodge Jeep Ram

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The following reviews are more than two years old. They are not included in the overall rating.
2 sales reviews
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  • Horrible

    1 out of 5 starsby gunnar137 on 01/20/2018

    I was approved to buy a new truck but they would not except my corporate Amex for a deposit down. I was told by my salesman and finance personal that they would figure this out and contact me. 24 hours hear nothing. I called 4 times left 2 voicemails and a few emails. It took another 18 hours before someone reached out to me via email. Not 1 call. To see if they could help me. I bought from Franklin Sussex in NJ before someone reached out to me. They were amazing and really care about their customers. The manager and owner came to see me and make sure all was going well. And they accepted my Amex and was out the door in 2 hours. Thanks for nothing Gray

  • BEST EXPERIENCE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!

    5 out of 5 starsby ilovecars5 on 07/16/2008

    When I first pulled into Chrysler Dodge of the Pocono's lot I was greeted warmly by a wonderful sales associate. All of my questions were answered promptly and well. After i had selected the vehicle I wanted to purchase we sat down and began the negotiation process. The negotiations went smoothly and easily and i drove my new 300 home that night. I would recommend anyone to this dealership.
    • This is by far the WORST DEALERSHIP in CREATION. THE OWNER allows his GM (Ed DEfebo) , his service manager (Paul Tonkay) to lie to thier customers. make promises and then reneg on them. YOU SHOULD NEVER BUY ANYTHING FROM THESE CROOKS!!!!!

      by bto on 12/06/2010

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