Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Understanding the needs of customers
Emergency State Inspection; oil & lube service
by Pamela on 01/17/2020Service was efficient & fast. Jeanine was accommodating, gracious & kind.Pamela, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Robert Thomasson, General Manager, (877) 735-3855
Happy customers
by Eric on 01/16/2020Rudy is a fantastic salesman who’s honest and trustworthy. We got a great vehicle at a great price.Hello Eric and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Rudy was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Robert Thomasson, General Manager, (877) 735-3855
Deb
by Deborah on 01/13/2020Friendly and professional. Do excellent job on my carWe appreciate the kind words, Deborah. We look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
?? not sure what this is.......
by Walter on 01/11/2020Deanna is the best! She is a great asset for your service department......helpful, courteous, knowledgeable, professional.Hello Walter and thank you for your kind words! Deanna is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Toyota Service Center
by Barbara on 01/10/2020I was greeted and waited on immediately upon entering the service center. Friendly and helpful staff. Clean, comfortable waiting room with tv and fresh Dunkin’ coffee.Thanks for the great feedback, Barbara. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855
Taco
by Robert on 01/08/2020Quick. EfficientRobert, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Robert Thomasson, General Manager, (877) 735-3855
service 1/7/2020
by Angelo on 01/08/2020Working with Deana is always enjoyable, answers all our questions and is very curtious. Work is none in the allotted time.Thank you for your great review, Angelo! We're glad to have Deana on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
I
by David on 01/08/2020James was very helpful. My registration had expired and he was able to renew it for me. I could bout find my ins card and he called my ins co and had them email a card.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Great experience!
by Keith on 12/30/2019updated 01/06/2020Jake is always very helpful and honest! I couldn’t ask for a better service experience...Thank you for your great review, Keith! We're glad to have Jake on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Excellent experience!
by Juliann on 01/04/2020Matt our salesman was great. Answered all of our questions. Kyle in finance was also very nice to deal with. We were dreading shopping but both made it a pleasurable experience. Definitely recommend when shopping for a new Toyota.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Maintanence
by Karen on 12/28/2019updated 01/03/2020Prompt assistance, personal feeling of care/ importance, timely work completed.Karen, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Robert Thomasson, General Manager, (877) 735-3855
Rav4 hybrid 45000 mile service
by Jeffrey on 12/27/2019updated 01/03/2020the service technician was professional and explained what was being done for the 45000 mile service and gave me an update on the status of the rest of the vehicle.Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Robert Thomasson, General Manager, (877) 735-3855
Thank you Spitzer Monroeville
by Joseph on 01/01/2020Everything!! James Thomas was very helpful Even my small child had a good experience, he played in the kids areaThank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Robert Thomasson, General Manager, (877) 735-3855
Great truck buying experience!!!
by Michael on 01/01/2020Sales rep Matt Fuller was very welcoming and knowledgeable about the Toyota truck I was interested in and quickly obtained answers to any questions that I had if he wasn’t sure. He was very respectful, friendly, and patient the entire time… I was there. It was a welcomed experience and efficient process and was the best truck buying experience I have ever had. Great job Matt and the gentleman completing the final paperwork. It is obvious that both really enjoy their jobs. Thanks for the Great experience Spitzer Toyota!!!Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
2020 Rav4 Purchase
by Anton on 12/31/2019The team of salesperson, sales manager and financial manager were a great. I shopped at other dealers where I might have gotten a deal as good but the other dealers were slow to give me what I thought was a fair price. Spitzer didn't slow… the process down with a lot of time wasting persuasion when discussing trade-in value and dealer discount which made the transaction more straightforward.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Robert Thomasson, General Manager, (877) 735-3855
pleasant buying experience!
by Russell on 12/27/2019no pressure buying experience. dealt with brian who was more than helpful answering all of my questions and concerns. I feel I left with about the best deal that I could get. Thanks!Russell, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Robert Thomasson, General Manager, (877) 735-3855
Regular Maintenance
by Dita on 12/20/2019updated 12/26/2019Service was done in a timely manner.Dita, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer Toyota Service is Awesome!
by Nancy on 12/20/2019Everyone who I encountered at Spitzer was friendly and efficient.We appreciate the kind words, Nancy. We look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Very helpful staff and knowledgeable
by James on 12/14/2019Rudy was very helpful and knowledgeable. He took his time and explained every part of the car with us and explained the difference between each model of vehicle when we asked. He never bs'd or dance around any question we had. We were very… happy with Rudy and will ask for him again if we need to purchase another vehicleThank you for your great review, James! We're glad to have Rudy on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Very pleased
by Michael on 12/06/2019updated 12/13/2019Accommodating service. Issued me a loaner vehicle. Quick execution. Very friendly service!Michael, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Excellent as Always
by Nicolle on 12/05/2019updated 12/13/2019As always, the service is excellent. Jake was especially helpful, kind and attentive. The shuttle service is very helpful.Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Robert Thomasson, General Manager, (877) 735-3855
Volvo S60
Toyota Tacoma
Jeep Compass
Thank you for your positive review, William! Providing top-notch service is so important to us, and we are glad that Tyler's efforts met your satisfaction. Congratulations on your new ride! We wish you safe travels and we hope for an opportunity to work with you again.
by Spitzer Toyota Monroeville on 06/09/2025