Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Great Buying Experience
Disappointed with 5 free maint cheks
by Barry on 07/14/2020U have a great reputation. Sales dept listened to me & I got what I wanted & treated fairly.Excellent
by 4Runner_driver on 07/04/2020The salesman, Doug, was really very helpful, eventually locating and obtaining the exact car, model trim, color we wanted from another dealership after we did not like any from the available inventory on site after test driving. At no… point did we feel pressured in making a hasty decision or accepting an offer that did not seem right. Once we decided on the car, a fair deal was reached with discounts and trade-in, and the payment and paperwork process was very slick. Overall impressive and will definitely come back for my next 4Runner in another 16 years if this one lasts as long the one I traded in :-)Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Robert Thomasson, General Manager, (877) 735-3855
Excellent experience!
by Russell on 06/25/2020Friendly and low pressure. Didn't waste my time, smooth non stress buying. Very clean showroom. Pricing was on point and very fair. Would buy from them again without hesitation.Thanks for the wonderful review of your recent visit to our dealership, Russell. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Kind regards, Robert Thomasson, General Manager, (877) 735-3855
20,000 mile service visit
by Steven on 06/24/2020Staff was courteous, knowledgeable and efficient. Waiting area was comfortable.Steven, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Robert Thomasson, General Manager, (877) 735-3855
Excellent Experience
by Dana on 06/23/2020we bought out our lease on our car and Nick our salesman made the process go very quickly. Everyone was very helpful.Thank you for taking the time to write this review. We are pleased to hear that Nick was able to provide an efficient and overall positive experience. Best, Robert Thomasson, General Manager, (877) 735-3855
My Toyota Rav 4 first service
by Mary on 06/19/2020The team members were very friendly and took care to make sure my car stayed clean. They explained what they did for my 5,000 mile service.Mary, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Spitzer Toyota's Service Department. Best, Robert Thomasson, General Manager, (877) 735-3855
Toyota RAV4 2020 Limited
by Dana on 06/15/2020Spitzer Sales person very informative. Trade in value very fair. Vehicle was ready SAT AM with paperwork completion very efficient.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Toyota Rav 4 hybrid
by Gary on 06/13/2020Easy to deal with.Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Spitzer Toyota. Congratulations on the new Toyota RAV 4 Hybrid>! If you have any further needs, do not hesitate to stop by for a visit. Best, Robert Thomasson, General Manager, (877) 735-3855
Great Experience
by Carl on 06/11/2020Smooth and easy buying experience from a very professional organization. Price was a great deal and buying process was very smooth! Ian Izzo was easy to work with.Carl, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Robert Thomasson, General Manager, (877) 735-3855
Car inspection and oil change
by Cynthia on 06/07/2020Everyone was very welcoming. Building was very clean. People wore masks and social distancing was observed. Car was ready in a reasonable amount of time and cost was reasonable.Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Robert Thomasson, General Manager, (877) 735-3855
2014 Prius V 90000 mile service
by Barry_Balas on 05/28/2020updated 06/03/2020Staff is very helpful. Took care of servicing my car very efficiently even when I had to reschedule another day.It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Robert Thomasson, General Manager, (877) 735-3855
Car Upkeep
by Rebecca on 05/26/2020updated 06/01/2020Very safe experience and great communicationThank you for sharing your feedback! It is very important to us that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Robert Thomasson, General Manager, (877) 735-3855
Amazing Experience
by Marie on 05/24/2020updated 06/01/2020Matt was an amazing salesman. He got me into the exact truck I wanted and helped go over multiple finance options. It was a very easy process and and me feel confident in my purchase.I am happy to hear your time spent with Matt was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
Service at Spitzer
by Emery on 05/28/2020My car was picked up from my house problem determined part ordered and fixed the next day and returned to my house the next day. I was kept informed at all time.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
2014 Venza Brake and Alignment Service Assessment
by Dennis on 05/19/2020updated 05/29/2020Dana was friendly. Service work was done well.Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Best, Robert Thomasson, General Manager, (877) 735-3855
A new happy customer
by Matt on 05/25/2020Nick was upfront-honest with helpful information on the vehicles I was comparing & got the answers if he wasn’t 100% sure. I trust him.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Five stars plus !
by Edward on 05/21/2020My salesman Rudy was great ! My finance person made the experiance easy and comfortable , I wish I could remember his name?Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Rudy and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer service
by Maria on 05/19/2020Easy to schedule, check in/out, efficientThanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855
2020 Camry Service
by Christine on 05/12/2020James Thomas is always GREAT! THey also took good precautions for the CoronavirusThanks for your outstanding review, Christine! I'm very happy to hear that James was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855
Excellent as usual
by Scott on 05/12/2020Amid the virus stuff, you guys were very professional and thorough. Rudy was my salesman for this truck as well as my 18 TRD Pro. This was my 3rd Tacoma from you guys.Thank you so much for the nice review, Scott! We really appreciate this feedback and I'll be certain to share your compliments with Rudy and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Robert Thomasson, General Manager, (877) 735-3855
Awesome
by Douglas on 05/10/2020Professional StaffDouglas, we are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Regards, Robert Thomasson, General Manager, (877) 735-3855
Toyota Tacoma
Volkswagen Tiguan
Toyota 4Runner
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Robert Thomasson, General Manager, (877) 735-3855
by Spitzer Toyota on 07/16/2020