Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Understanding the needs of customers
Good experience
by Margaret on 03/05/2020Everyone was friendly and helpful and informative about the frame issue with the Tacoma.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Excellet Service....as Always!!
by Barbara on 03/05/2020I LOVE ALL OF THE PEOPLE AT SPITZER. the young men in the service department always take extra time with me and explain everything and always are so kind. and, I love how they always wash my car!!!We appreciate the kind words, Barbara. We look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Satisfied customer from Beaver County
by Karl on 03/04/2020Second car bought there in < 12 months. Each time the sale was quick, seamless, friendly and met my financial goals & parameters. The staff was extremely helpful, knowledgeable and treated me like family.Thank you for leaving us this great review, Karl. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Great Service at Spitzer
by Jill on 03/03/2020Super friendly and trustworthy.Jill, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Robert Thomasson, General Manager, (877) 735-3855
Great experience!
by Cindy on 03/01/2020We had a great experience! No pressure. It was all about what WE wanted and not what someone else wanted for us. Our Our salesman Brian was awesome to work worth! He took so much time with us while we figured out what we really wanted and… could afford.Cindy, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Robert Thomasson, General Manager, (877) 735-3855
Friendly A++ service
by Ronald on 03/01/2020Friendliness of staff, very knowledgeableThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Great service and wonderful staff
by Sue on 02/28/2020friendliness, timeliness and overall courtey of the staff always keeping you informed and making you comfortable during the waitThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Great Dealership
by Christine on 02/28/2020Excellent service, staff are professional and courteous, and the coupons are worth the travel!Christine, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Spitzer Toyota's Service Department. Best, Robert Thomasson, General Manager, (877) 735-3855
New Toyota owner
by Craig on 02/27/2020Great sales. No pressure. Financing was done quickly and explained thoroughly. Great experience.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Robert Thomasson, General Manager, (877) 735-3855
Superb experience at Spitzer’s Toyota
by Scott on 02/19/2020updated 02/26/2020The sales staff were knowledgeable, friendly & patient, answering all and any questions. I felt very comfortable talking with Rudy about what I was interested in looking for in a Tacoma. I was looking at a used Tacoma and was presented with… a few options and was not pressured into looking at new vehicles, although the offer was there. Business staff was also knowledgeable and courteous.Scott, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Robert Thomasson, General Manager, (877) 735-3855
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by Harold on 02/22/2020From the moment I walked in...it was very friendly and professional.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Inspection and emissions
by Clinton on 02/21/2020I like being able to schedule service online.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Highly Recommend Spitzer Toyota
by Thomas on 02/20/2020Our salesman, Brian Johnston, was extremely knowledgeable and accommodating and we were completely comfortable working with him. He went above and beyond to explain every step of the process. He even spent a lot of time with us after the… purchase showing us in even greater detail how all of the features in our new car worked, setting up the options, pairing the phone, etc. We feel that we got a great deal and would highly recommend Brian!Thank you for your great review, Thomas! We're glad to have Brian on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer Associate
by Sheila on 02/19/2020Jake, the person I dealt with at Spitzer, was so helpful and kind.Thank you for your great review, Sheila! We're glad to have Jake on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Great work
by James on 02/17/2020What I like the most was they keep me informed through out the whole process and work very hard to get me the best deal possible.. I really appreciate all the work they did.Thanks for the feedback, James. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Robert Thomasson, General Manager, (877) 735-3855
Used Car, No Hasstle and Great Customer Service Experience
by Andrew on 02/11/2020Our salesperson Rudy Shah was very helpful in our search and provided us all the information that we asked for in a prompt and timely manner. He also walked us through the whole process and was very helpful.We appreciate the kind words, Andrew. We look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer service group
by Lauren on 02/11/2020Staff was courteous and helpful.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Great Service
by Sean on 02/10/2020Friendly staff, quick service.We appreciate the kind words, Sean. We look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Wonderful service from Spitzer
by Molly on 02/09/2020Wonderful as always, friendly, courteous, and helpful.We appreciate your input, Molly. We're glad to hear that you are consistently impressed with the service we offer here at Spitzer Toyota. If there is anything more we can do for you please come back and see us any time! Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer For The Win!!
by Alicia on 02/09/2020The excellent customer service that I received from Jamie Benson and Doug. They were kind, respectful and very patient with me. Doug also helped me clean out my old car. They’re wonderful!!Alicia, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Spitzer Toyota's Service Department. Best, Robert Thomasson, General Manager, (877) 735-3855
Good Service!
by Erika on 02/07/2020Jake is awesome! He really does a great job!Thank you for your great review, Erika! We're glad to have Jake on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Volvo S60
Mercedes-Benz GLE-Class
Volkswagen Tiguan
Thank you for your positive review, William! Providing top-notch service is so important to us, and we are glad that Tyler's efforts met your satisfaction. Congratulations on your new ride! We wish you safe travels and we hope for an opportunity to work with you again.
by Spitzer Toyota Monroeville on 06/09/2025