Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Great Service!
RAV 4 2021
by Joseph on 10/19/2020everything went smooth, Salesman Nick Livingstone made the purchase easyWe're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
new camry
by Mark on 10/09/2020I felt I got a fair price and there was no pressure. I bought a car 10 years ago from Spitzer and there was pressure. You guys have changed for the better.It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Spitzer Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
10/10
by Nichole on 10/08/2020The sales associate Nick was extremely nice and i didn’t at ALL feel pressured. He knew a lot of information and answered all of my questions. This was my first time leasing and he made it a super easy experience!It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Spitzer Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855
Awesome dealership!!
by Jennifer on 10/04/2020Jared (and trainee Andy), and many other staff members, were so helpful and informative during the usually unpleasant car buying experience. Top notch employees and dealership!!Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Fantastic service
by Kimberly on 10/01/2020Great service, friendly and fast, found the perfect trade in for me. This is my third purchase from you guys!Hi Kimberly and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160
service appt
by John on 09/20/2020no surprises.Thank you for the positive review, John and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Robert Thomasson, General Manager, (877) 735-3855
50,000 mile service for 2016 Camry
by Ken on 09/14/2020Charles was very thorough, helpful with my service. Professional and enthusiastic.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Service visit
by Scott on 09/12/2020The appointment scheduler fit me in on a day that was full to meet my request.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Robert Thomasson, General Manager, (877) 735-3855
6 month service
by Bruce on 09/11/2020You took my car right away, and finished it sooner than promised.Thank you for the positive review, Bruce and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Robert Thomasson, General Manager, (877) 735-3855
Simple honest easy sale.
by Jeffrey on 09/03/2020No pressure, offered extras and financing but did not push them at all. I know how most dealerships don't like cash sales, but they gave me no grief whatsoever about it.It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Spitzer Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855
Great experience
by LJ on 08/26/2020Fast and friendly service.LJ, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Spitzer Toyota! If there is anything else we can do for you, please feel free to give us a call. Best, Robert Thomasson, General Manager, (877) 735-3855
Great service
by Laura on 08/25/2020Received quality service in a timely manner and the employees I dealt with were helpful and friendly. Will deal with them again.Laura, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Robert Thomasson, General Manager, (877) 735-3855
Great Service
by Susan on 08/24/2020I brought my car in for its six-month checkup. Also, one of the car's tires was leaking air because of a puncture from road debris. The technicians inspected the car and repaired the tire. No problems. Appreciate the prompt service and… friendly staff.Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Robert Thomasson, General Manager, (877) 735-3855
Well done!
by Rick on 07/30/2020Friendly and intelligent service dept. Fair prices.Thank you for the positive review, Rick and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Robert Thomasson, General Manager, (877) 735-3855
C. Pearce
by Carol on 07/28/2020Friendly and patient staffWe appreciate the kind words, Carol. We look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Great service and committed salesman
by Brandon on 07/28/2020Rudy took his time and made sure he knew exactly what we were looking for in a car. Even though it took several days Rudy didn’t stop working for us until he found the exact car we wanted.Hello Brandon and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Rudy was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Robert Thomasson, General Manager, (877) 735-3855
great experience
by Erin on 07/26/2020The staff was welcoming at arrival and were prompt to have a consultation with a salesman to find out what we were looking for. Within 15 minutes of arrival we were test driving a vehicle that met all desired criteria. No push to buy the… car nor to add many options with financing. Overall it was a great experience!! We have already recommended Don to friends of ours!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Robert Thomasson, General Manager, (877) 735-3855
Great new car buying experience
by Jennifer on 07/21/2020Ian and Jason were very quick and got us moving with exactly what we wanted. Ian communicated well and kept us informed. No long waits. Loved it.Jennifer, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Spitzer Toyota! Best, Robert Thomasson, General Manager, (877) 735-3855
Great Experience
by Dana on 07/19/2020There was not a lot of pressure and back and forth. We knew what we wanted, we knew the competitors' prices, and Nick was great!We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Robert Thomasson, General Manager, (877) 735-3855
Doug is the best salesman at Spitzer Toyota
by Brendan on 07/17/2020Doug was a great salesman and a really nice guy. Also very knowledgeable and helpful with my purchase.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Disappointed with 5 free maint cheks
by Barry on 07/14/2020U have a great reputation. Sales dept listened to me & I got what I wanted & treated fairly.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Robert Thomasson, General Manager, (877) 735-3855
Toyota Tacoma
Volkswagen Tiguan
Toyota 4Runner
Congratulations on your new Toyota Highlander, Nicole! We are so glad that Adeel and the team provided you with a pressure-free and remarkable experience and we are honored to have earned your kind recommendation. It is our pleasure to assist you in any way possible. Thank you for your positive review!
by Spitzer Toyota Monroeville on 08/13/2025