Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
What you see is what you get
by Brandon on 10/07/2018Very personal. Very transparent. Laid back buying approach.2018 Tundra
by Joseph on 09/29/2018updated 10/05/2018Very quick process but thorough, no hard selling from Doug our sales repGreat Spitzer Salesmen
by Virginia on 09/27/2018updated 10/05/2018I did not have to look for a salesman while looking at cars on the lot. Ken Madhraky came out to the lot on his own to help me find a suitable vehicle. During the purchase everyone was very helpful. Excellent professionalism. I still… need the extra key to my Tucson from September 25, 2018 purchase. The extra key could not be found. Ken Mashraky said he would call the previous owner.Spitzer is the best
by Joseph on 09/26/2018updated 10/05/2018They are great people at spitzerVery pleased with the customer service.
by James on 09/26/2018updated 10/05/2018The dealership did a beautiful job installing side door guards on our new RAV4. We are very pleased.Spitzer monroeville
by Daniel on 09/26/2018updated 10/05/2018Brian put me in a car that fit my needsPleasure doing business with you!
by Lorelei on 10/04/2018Appreciated that there was no difficulty in coming to an agreement on price; staff was very congenial and attentive; every effort was made to make our wait a short one.Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer Toyota
by Ajay on 10/04/2018Sales team was patient and courteous. Ken Mashraky was more than helpful.We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
rlz
by Rebecca on 10/02/2018When I arrived at Spitzers I knew what car I wanted to purchase and it was available. All members of the staff were professional and the salesman waiting on me explained everything. He was diligent in his work trying to get the payment I… needed. The financial representative took the time to explain everything I was signing and answered my questions. I purchased a 2006 corolla from Toyota and it is still running. I like the product and feel this is the best car for me.Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
A+ service
by Richard on 10/02/2018everybody was very friendly, including our sales person who was willing to take care of us even after we walked into the wrong building.We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
Prius c3 purchase
by Laurie on 10/02/2018Salesman Brian F. was patient and informative; did everything he promisedWe appreciate the kind words, Laurie. We look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Low Stress Car Buying
by Carla on 10/02/2018Ken Mashraky is an enthusiastic salesman who is patient and took the time to make sure we purchased the right Rav4 for us. A very pleasant car-buying experience.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Enjoy your awesome new Rav4! Best, Robert Thomasson, General Manager, (877) 735-3855
Highly Recommend Spitzer
by Austin on 10/01/2018Both sales persons I dealt with were very nice, and were helpful with any questions that I asked. Very nice and kind people and were able to help with everything I needed.Austin, we are so glad we could take care of all of your needs at Spitzer Toyota! Thank you for giving this feedback; we will be sure to share it with the team! Best, Robert Thomasson, General Manager, (877) 735-3855
Austin, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Overall a good experience.
by David on 09/30/2018We ended up buying a car that you didn't have in stock. Spitzer was very quick in finding and delivering the car we wanted. Also our sales person Amanda was pretty much the best sales person you could ask for. Very knowledgeable on the car… and was very friendly to us and our three kids.Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Robert Thomasson, General Manager, (877) 735-3855
Toyota RAV4 purchase
by John on 09/23/2018There was no pressure and the salesman was easy to deal with and knowledgeable.Making Life A Little Easier!
by Agnes on 09/24/2018At the top of my list of things not to do is buying a new car. Buying a car can be difficult, frustrating and tiring. My husband and I went to Spitzer Toyota and met with sales consultant Ken Mashraky. Ken is extremely knowledgeable when… it comes to assisting in picking a vehicle that suits our lifestyle needs. He did everything he could to assist in the purchase of the vehicle to make sure all expectations were met. Ken provided a comfortable and easy experience for us in purchasing our Toyota Rav4. I would highly recommend Ken to my family and friends. Also, the would like to thank Robert Thomasson, General Manger and Kyle Hembree, Finance Manager for all their help in making this a good experience.Friendly & helpful
by Mary on 09/22/2018updated 09/28/2018Everyone I've dealt with has been very friendly and helpful. I was given a loaner car when I dropped my new car off to get a protective coating put on at no charge.Great Customer Service
by Nicholas on 09/20/2018updated 09/28/2018The customer service at Spitzer Monroeville was fantastic. We were treated very well throughout, the prices were fair, and I got exactly what I needed on my trade in to make the purchase. Very helpful staff and sales group.I'll be buying my next vehicle HERE!
by Michelle on 09/20/2018updated 09/28/2018I really enjoyed how nice and friendly everyone wasSatisfied Customer
by Karen on 09/18/2018updated 09/28/2018Rudy, my sales associate was the best I ever bought a car from over the years.RAV4
by Melanie on 09/18/2018updated 09/28/2018Honest and personable sales person. Helped me locate and receive the exact model RAV4 that I wanted. Quick and painless process.
Volvo S60
Mercedes-Benz GLE-Class
Volkswagen Tiguan
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Robert Thomasson, General Manager, (877) 735-3855
by dealerreply on 10/08/2018