Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Great Buying Experience
You guys are the best!
by Revathy on 01/05/2021It was easy to schedule an appointment. I could drop off my car after work hour. The service was excellent, and the car even got a new front license plate frame.Excellent customer service
by David on 01/03/2021Rudy, my salesperson, knew exactly what I wanted and what type of communication was important to me.We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855
Highly Recommend
by Kristie on 01/03/2021Nick was extremely knowledgeable about the vehicles I test drove as well as the competitor vehicles I was considering. I felt very comfortable and never pressured to make a decision if I did not want to. I was impressed with how up front… and clear they were with the cost and payments.We cannot thank you enough for your wonderful review of Spitzer Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Robert Thomasson, General Manager, (877) 735-3855
John Bodnar
by John on 01/02/2021fast serviceWe're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
Highlander sale
by Jarrod on 12/27/2020updated 01/04/2021Great customer service, very informative!Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855
Excellent Customer Service
by Paul on 12/28/2020updated 01/04/2021The technician was awesome! From the moment I drove my vehicle into the bay, to the time I received my key back, the entire experience was very smooth. Your staff is an example of how great customer service ought to be practiced!We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
2015 Corola
by William on 12/26/2020Personal touchThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Awesome thanks
by Marion on 12/16/2020updated 12/23/2020They were like family . Didn't expect it very open an honest great staffThank you so much for taking the time to share your kind words about your experience at Spitzer Toyota! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Robert Thomasson, General Manager, (877) 735-3855
Great sevice
by James on 12/20/2020Great service work done on car and very good customer care very helpful and professional and well organized at the service center.Thank you for writing this fantastic review and for giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855
5 star experience
by Kayla on 12/15/2020updated 12/22/2020Don was super helpful and patient every step of the way. I came and both vehicles I was interested in we’re waiting for me to test drive. Staff was all friendly. Social distancing was maintained. My first car dealership experience was made… easy and stress free because of the efforts of the staff.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Robert Thomasson, General Manager, (877) 735-3855
2921 Tacoma
by Vernon on 12/20/2020Friendly accommodatingThanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer service
by William on 12/19/2020Efficient and friendly.Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Robert Thomasson, General Manager, (877) 735-3855
Excellent buying experience.
by Roger on 12/06/2020Rudy was very polite and courteous and knew all the features of the car that we purchased. It was a pleasurable experience. Thanks RogerThank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Robert Thomasson, General Manager, (877) 735-3855
A pleasant service experience
by Belinda on 12/05/2020It is easy to schedule appointments online. The service advisor James Thomas was very helpful. The service department is well organized and time efficient.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Oil change, took too long
by LJ on 12/04/2020The dealership had multiple openings for the maintenance of my car for my busy schedule. I was very pleased they were able to fit me in.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Fast and friendly
by Casandra on 11/21/2020We were in and out within 30 minutesWe are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Robert Thomasson, General Manager, (877) 735-3855
Great, fast service
by Kimtrains1 on 11/16/2020Very quick check-in, and check-out. The turn around time on my service was fast. The car was sanitized before giving it back to me.Kim, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your ti Best, Robert Thomasson, General Manager, (877) 735-3855me spent with us.
Inspection/Emissions Testing Law Education
by Joyce on 10/29/2020Quick, efficient, friendly and helpful each time I visit.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer dealership visit
by Bernard on 10/27/2020Always friendly and professional people. Your set-up with the drive thru garage is all about the customer.We appreciate the kind words, Bernard. We look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Toyota Highlander
by David on 10/22/2020They are very professional and even the mechanic spoke with meI sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer
by Timothy on 10/19/2020Helpful and friendly staff that are prompt and knowledge.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Toyota Tacoma
Volkswagen Tiguan
Toyota 4Runner
Thank you for the positive review, Revathy and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Robert Thomasson, General Manager, (877) 735-3855
by Spitzer Toyota on 01/07/2021