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Customer Reviews of Spitzer Toyota Monroeville

Review type:

Overall sales rating

4.8
4.85 out of 5 stars

(20 reviews)

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The following reviews are more than two years old. They are not included in the overall rating.
727 sales reviews
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  • Love this dealer.

    5 out of 5 starsby Archard on 12/01/2018

    Friendly, helpful but not pushy at all. We had absolutely no intention of considering a purchase before spring just wanted to look through the window at a vehicle that caught our eyes on the road. Fully intended to buy used drove off in a brand new van.
    • Thanks for the feedback on your great experience, we hope you are enjoying your new van! Best, Robert Thomasson, General Manager, (877) 735-3855

      by dealerreply on 12/19/2018


  • Used Jeep buying experience at Spitzer

    5 out of 5 starsby Ann on 11/29/2018

    Very easy overall and having looked at many other Jeeps we were especially happy with the price. Rudy was great to work with as well...give that man a raise!
    • We hope you are enjoying your new Jeep, thank you for the nice review Ann! Best, Robert Thomasson, General Manager, (877) 735-3855

      by dealerreply on 12/19/2018


  • Great Experienced

    5 out of 5 starsby Fred on 11/18/2018
    updated 11/30/2018

    Professional staff focused on meeting the needs of the customer.
    • Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Robert Thomasson, General Manager, (877) 735-3855

      by dealerreply on 12/04/2018


  • PJ Pavlik

    5 out of 5 starsby Paul on 11/30/2018

    Very accommodating and a very good deal on my purchase including a very good trade in price.
    • Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Robert Thomasson, General Manager, (877) 735-3855

      by dealerreply on 12/03/2018

    • Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Robert Thomasson, General Manager, (877) 735-3855

      by dealerreply on 12/03/2018


  • Outstanding Dealership

    5 out of 5 starsby Devin on 11/28/2018

    Ben and Jaymie were fantastic to work with. The buying experience couldn't have been any better. I wanted a few accessories on the truck before I took delivery, and they made sure it happened. They even delivered ahead of our initial delivery date.
    • I'm pleased everything went smoothly, thank you for letting us know! Best, Robert Thomasson, General Manager, (877) 735-3855

      by dealerreply on 11/29/2018


  • Excellent Job.

    5 out of 5 starsby Tammy on 11/28/2018

    Doug was excellent friendly, knowledgeable. When I need another vehicle. Hopefully not for a while. I will come back there. I would like to thank Doug and I believe it was Eric that did my financial part Tammy
    • We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Robert Thomasson, General Manager, (877) 735-3855

      by dealerreply on 11/28/2018


  • 2018 Tundra purchase

    5 out of 5 starsby Scott on 11/17/2018
    updated 11/27/2018

    My whole deal was completed over the phone with Amanda. We completed the entire process in less than an hour.
    • Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Best, Robert Thomasson, General Manager, (877) 735-3855

      by dealerreply on 12/04/2018

  • RAV 4

    5 out of 5 starsby Philip on 11/17/2018
    updated 11/27/2018

    Service was great and timely
    • Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Enjoy your new RAV 4! Best, Robert Thomasson, General Manager, (877) 735-3855

      by dealerreply on 12/19/2018

  • Corolla 2019

    5 out of 5 starsby MaryAnn on 11/15/2018
    updated 11/27/2018

    Salesperson Doug Marcoz was very professional. He described the workings of the car I was interested in while we took a test drive, answered all my questions and found out anything he was not sure of and was not overly aggressive.
  • review of purchasing experience

    5 out of 5 starsby Patrick on 11/22/2018

    Easy interaction with the sales person, Tyler Rapp. He was knowledgeable and listened to us. Interacting with him was fine.
    • We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Robert Thomasson, General Manager, (877) 735-3855

      by dealerreply on 11/26/2018

  • Car buying like it should be. Easy and fun.

    5 out of 5 starsby William on 11/21/2018

    Amanda is awesome. I did this entire deal online because I trust her integrity from past deals. She’s the best.
    • Hi William and thanks for the great feedback! Spitzer Toyota is very happy that Amanda was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Robert Thomasson, General Manager, (877) 735-3855

      by dealerreply on 11/26/2018

  • Car buying like it should be. Easy and fun.

    5 out of 5 starsby William on 11/21/2018

    Amanda is awesome. I did this entire deal online because I trust her integrity from past deals. She’s the best.
    • Hi William and thanks for the great feedback! Spitzer Toyota is very happy that Amanda was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Robert Thomasson, General Manager, (877) 735-3855

      by dealerreply on 11/21/2018

  • Good experience, fair trade in value!

    5 out of 5 starsby Anthony on 11/17/2018

    Fair deal, good salesperson who seemed to understand our needs
    • We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855

      by dealerreply on 11/19/2018

  • My new Rav4

    5 out of 5 starsby John on 11/17/2018

    Dealing with Amanda and Doug was like dealing with friends, they treated me fairly, and gave me a really good deal !
    • We're glad to hear you got a great deal, thank you for choosing Spitzer Toyota! Best, Robert Thomasson, General Manager, (877) 735-3855

      by dealerreply on 11/19/2018

  • Great dealership

    5 out of 5 starsby Sharon on 11/05/2018
    updated 11/16/2018

    The eagerness to find the perfect car for me.
    • Sharon, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I’m thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Robert Thomasson, General Manager, (877) 735-3855

      by dealerreply on 11/18/2018

    • Sharon, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I’m thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Robert Thomasson, General Manager, (877) 735-3855

      by dealerreply on 11/18/2018

  • Toyota RAV4

    5 out of 5 starsby Lisa on 11/01/2018
    updated 11/09/2018

    Friendliness of sales associates and managers. Willing to work with the customer and not pushy at all.
    • We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please come visit us if you need anything else, be it service or sales. Best, Robert Thomasson, General Manager, (877) 735-3855

      by dealerreply on 11/18/2018

  • Great experience buying our new Toyota Highlander

    5 out of 5 starsby Brian_and_Amy on 10/28/2018
    updated 11/08/2018

    Pat, our salesman, was very thorough in explaining all the safety and performance features of the Toyota Highlander. He was very patient in working with us to select the vehicle and get to a bottom-line price that fit our needs. There was also a great selection of vehicles available for us to see.
  • Tim_DiPaolo

    5 out of 5 starsby Tim_DiPaolo on 10/28/2018
    updated 11/08/2018

    Jimmy made our experience incredibly easy and hassle free from a sales perspective
  • Rudy

    5 out of 5 starsby Jacqueline on 11/05/2018

    I walked into Spitzer on a Friday afternoon with my dad—I was quickly greeted by Rudy! We explained we were in the early stages of thinking of buying a RAV4 and this was my first time buying my own a car. Rudy was great about listening to my wants & needs—once he knew I drive many miles for work daily, he suggested a unique Hybrd option! He was very thorough in explaining my different options—with a test drive, he helped me realize the Hybrid LE was the perfect fit for everything I wanted—good gas mileage, several upgrades from the basic LE model (alloy wheels, air controls, color coated mirrors, ect)—AND all at the right price. He took his time with me, a first time new car buyer, and I feel confident and very happy with my new car purchase! Thank you Rudy!
    • We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Robert Thomasson, General Manager, (877) 735-3855

      by dealerreply on 11/06/2018

  • 5 star

    5 out of 5 starsby David on 11/05/2018

    Very helpful and respectful of my time. I do not believe in spending all of my day at a dealership.
    • We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855

      by dealerreply on 11/06/2018

    • Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Robert Thomasson, General Manager, (877) 735-3855

      by dealerreply on 11/06/2018

  • Best car buying experience ever

    5 out of 5 starsby Leonard on 11/04/2018

    Everyone was friendly and helpful. I came in with a pre qualified offer and left with a new car at the payment I wanted/expected.
    • We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855

      by dealerreply on 11/06/2018

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