Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Understanding the needs of customers
2921 Tacoma
by Vernon on 12/20/2020Friendly accommodatingThanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer service
by William on 12/19/2020Efficient and friendly.Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Robert Thomasson, General Manager, (877) 735-3855
Excellent buying experience.
by Roger on 12/06/2020Rudy was very polite and courteous and knew all the features of the car that we purchased. It was a pleasurable experience. Thanks RogerThank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Robert Thomasson, General Manager, (877) 735-3855
A pleasant service experience
by Belinda on 12/05/2020It is easy to schedule appointments online. The service advisor James Thomas was very helpful. The service department is well organized and time efficient.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Oil change, took too long
by LJ on 12/04/2020The dealership had multiple openings for the maintenance of my car for my busy schedule. I was very pleased they were able to fit me in.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Fast and friendly
by Casandra on 11/21/2020We were in and out within 30 minutesWe are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Robert Thomasson, General Manager, (877) 735-3855
Great, fast service
by Kimtrains1 on 11/16/2020Very quick check-in, and check-out. The turn around time on my service was fast. The car was sanitized before giving it back to me.Kim, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your ti Best, Robert Thomasson, General Manager, (877) 735-3855me spent with us.
Inspection/Emissions Testing Law Education
by Joyce on 10/29/2020Quick, efficient, friendly and helpful each time I visit.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer dealership visit
by Bernard on 10/27/2020Always friendly and professional people. Your set-up with the drive thru garage is all about the customer.We appreciate the kind words, Bernard. We look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Toyota Highlander
by David on 10/22/2020They are very professional and even the mechanic spoke with meI sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer
by Timothy on 10/19/2020Helpful and friendly staff that are prompt and knowledge.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Extremely pleased and happy with all aspects of the work and the efficienc
by Dale on 10/19/2020Fast, professional, and good time-wise. Very obedient to Covid guidelines, and still a comfortable atmosphere. Great employees, knowledgeable and respectful . They kept me informed about the progress on the work being done.We appreciate you taking a moment to leave us this wonderful feedback! The safety and satisfaction of our customers is our highest priority, and we're happy to learn you felt comfortable during the entire transaction. Let us know if there's anything else we can do for you! Best, Robert Thomasson, General Manager, (877) 735-3855
RAV 4 2021
by Joseph on 10/19/2020everything went smooth, Salesman Nick Livingstone made the purchase easyWe're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
new camry
by Mark on 10/09/2020I felt I got a fair price and there was no pressure. I bought a car 10 years ago from Spitzer and there was pressure. You guys have changed for the better.It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Spitzer Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
10/10
by Nichole on 10/08/2020The sales associate Nick was extremely nice and i didn’t at ALL feel pressured. He knew a lot of information and answered all of my questions. This was my first time leasing and he made it a super easy experience!It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Spitzer Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855
Awesome dealership!!
by Jennifer on 10/04/2020Jared (and trainee Andy), and many other staff members, were so helpful and informative during the usually unpleasant car buying experience. Top notch employees and dealership!!Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Fantastic service
by Kimberly on 10/01/2020Great service, friendly and fast, found the perfect trade in for me. This is my third purchase from you guys!Hi Kimberly and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Tony Gmitrovic, GSM - tonyg@elmhursttoyota.com - 630-279-2160
service appt
by John on 09/20/2020no surprises.Thank you for the positive review, John and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Robert Thomasson, General Manager, (877) 735-3855
50,000 mile service for 2016 Camry
by Ken on 09/14/2020Charles was very thorough, helpful with my service. Professional and enthusiastic.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Service visit
by Scott on 09/12/2020The appointment scheduler fit me in on a day that was full to meet my request.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Robert Thomasson, General Manager, (877) 735-3855
6 month service
by Bruce on 09/11/2020You took my car right away, and finished it sooner than promised.Thank you for the positive review, Bruce and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Robert Thomasson, General Manager, (877) 735-3855
Volvo S60
Volkswagen Tiguan
Volvo XC40
Thank you for your positive review, William! Providing top-notch service is so important to us, and we are glad that Tyler's efforts met your satisfaction. Congratulations on your new ride! We wish you safe travels and we hope for an opportunity to work with you again.
by Spitzer Toyota Monroeville on 06/09/2025