#1 Cochran Subaru of Monroeville
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Customer Reviews of #1 Cochran Subaru of Monroeville
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Great car-buying experience!
by tbell518 on 05/08/2014updated 06/13/2025The commercials for #1 Cochran are true . . . they make your car-buying experience as painless as possible. Very up front and knowledgeable from the start, great test drive, friendly and efficient sales associates, and no-haggle… financing. Will definitely recommend.Stress Free Experience
by Annw952 on 01/10/2014updated 06/13/2025I was recently in an accident and needed a car. I was not hurt physically but mentally, I was a mess. Shopping for a new car was not on my list of "fun" things to do. I had worked with a salesman in the summer and he was kind, patient, and… very knowledgeable. I still had his business card and called and explained my situation. Ted worked with my husband and me until we found the vehicle that was right for us. Everyone we came in contact with at the dealership was friendly and courteous. I purchased my last car (which I loved and was still like new) ten years ago from Cochran. Thank you, Ted and Chris, for your TLC.Purchase of 2014 Subaru Legacy
by LSLS on 03/31/2014updated 06/13/2025Excellent experience with Anna J as my sales agent. She was very knowledgeable and helpful. Dave made the paperwork very simple and fast. Something I thought was going to be a pain, turned out being a pleasant experience!2015 Subaru Forester purchase
by SonnyJoe on 04/14/2014updated 06/13/2025From start to finish dealing with the Online consultant, Sales and Lease consultant, General sales manager and Finance Consultant, the buying experience was excellent. They are all true professionals that care for their customers.JohnK from Monroeville
by johnk15146 on 03/28/2014updated 06/13/2025At age 60, after buying many cars, this was the first experience where I was totally satisfied, felt like I was treated as a valued customer, AND received the best deal (I have been working with three other different car model dealers).Love my car
by chelseaburns10 on 11/15/2013updated 06/13/2025This is my very first car in my name and Cochran Subaru did a great job helping me through it and explaining everything. My boyfriend actually wants a Subaru too so we are probably going back soon.Monroville Cochran
by junebride3 on 03/24/2014updated 06/13/2025The sales process was straightforward and low pressure, totally unlike my previous buying experiences. The car was ready for pickup at the time and date agreed upon.Worth the trip to this dealer! One word: Perfect!
by vicki20 on 03/25/2014updated 06/13/2025Christopher G was my salesperson. He made me feel comfortable right from the start. I had so many questions, since I never bought a car by myself. I wanted to make sure, I was going to Love it, after I purchased it. I called quite a few… times :) ... and every conversation was answered professionally and honest. I didn't feel pressured or my questions weren't respected. He knew most of the answers imm., and if he didn't, he called me back. The sales lady from the internet was also polite during the conversations. Overall, I would rate them as a A+, for I cant' find anything I didn't like about this dealer. I'm very pleased with the whole experience, and Love, Love, Love my car. Forester...JohnK from Monroeville
by johnk15146 on 03/28/2014updated 06/13/2025At age 60, after buying many cars, this was the first experience where I was totally satisfied, felt like I was treated as a valued customer, AND received the best deal (I have been working with three other different car model dealers).Initially Frustrating, but All Good in the End
by TimothyMW on 11/01/2013updated 06/13/2025After negotiating a price online, I made an appointment to look at the vehicle. Even though I showed up late after sitting in traffic, the car wasn't ready for me to look at until about 1 hour after my initial appointment time. At that… point, I was very annoyed and concerned about my son not eating (he has low blood sugar). When I asked what he could eat, I was told the on-site cafe closed 3 hours earlier and there was only an overpriced vending machine with chips and candy or complimentary water and coffee. From this point on, things got better. The salesman offered my son some extra pizza from the sales staff's dinner. After looking at the car, I decided to buy it as I needed a car and it was one of only three Forester 2.5 vehicles available with the Eyesight option within a 250 mile radius of home. It wasn't the color I wanted and had some options I didn't, but wanted Eyesight. The paperwork took longer than I expected, but not out of line for buying a new car. In the end, I noticed that the sales manager gave a $100 discount from the pre-arranged price as a courtesy (though the dealer still made a decent profit, as they should). In the end, I got a very good deal on a hard to find model. I was hoping they would accept a portion of the down payment on a credit card, but was told that corporate policy did not accept credit cards due to the fees.Great purchase for my 84 year old mom
by emma_golden on 04/01/2014updated 06/13/2025This was the first time my 84 year old mom had to purchase a car on her own. We had a great salesperson, Shelly, and everything from start to finish was easy and low pressure. We knew what we wanted, so that made it easier for us. Great… perks you get with Cochran as well. I would definitely go back.
About our dealership
Thank you for your feedback. We're so happy to know you had a positive experience with #1 Cochran. We noticed you didn't include a rating with your review. We hope we've earned a 5, but if there is anything we can do to improve upon your experience, we definitely want to know. Thanks again!
by number1cochran on 04/16/2014