Faulkner Chrysler Dodge Jeep Ram Fiat
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Customer Reviews of Faulkner Chrysler Dodge Jeep Ram Fiat
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2012 Yukon XL Denali
by lorencarman on 03/31/2017updated 04/07/2017From the first step on the property until I drove off of the lot, the used car buying experience was painless. I liked the no-pressure atmosphere and the willingness to help me through every step of the process. Thanks Cory and Derrick! I… certainly didn't think they'd offer me a trade on my Yukon XL with almost 432k miles, but they did, saving me the hassle of what to do with a HIGH mileage SUV. I can only hope my "new" Yukon XL Denali can be as reliable.Great Experience!
by AShadday on 03/27/2017updated 04/07/2017I absolutely love my new Fiat 500x, and the experience I had with purchasing at Faulkner! Jason was great and so helpful! He went above and beyond getting me into my new car. They are great to work with and truly care about their customers.… They have a lifelong customer with me!Faulkner Dodge Jeep Mechanicsburg
by Mickeln59 on 10/02/2016updated 10/14/2016Outstanding car buying experience. Sales staff was helpful, but low-key. None of the typical high-pressure tactics. Service department after the sale so far has been wonderful!Buyer Beware
by pawtd on 03/09/2015Where to start? Took six months to get title to the new vehicle we purchased due to their errors. Forget the service department if you buy here. Customer service is as frigid as a freezer and lacks knowledge. Had to go back three times to… resolve issue with tire monitoring sensor. They changed oil in same vehicle which led to car being towed back to dealership the same day due to no oil in the crankcase. They blamed it on a faulty mopar o-ring.
About our dealership
I'm so sorry that you had such a difficult time with our service department. This information was passed along to the manager of our service department. Once again, I'm sorry your day did not turn out as planned. Thank you for the feedback. Jack Oyler General Manager (717) 590-5210
by faulknerdodge on 05/06/2016