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Customer Reviews of Spitzer Acura

Review type:

Overall rating

4.9
4.93 out of 5 stars

(28 reviews)


Customer recommendations:

Yes (28)|No (0)

Easy to do business with

5 out of 5 starsby JAWman on 07/31/2025

I was super impressed with Spitzer Acura and with my sales person David Kalp. To be honest I was working with another Acura dealer closer to my home who I had previously done business with but they insist on passing on hidden dealer charges like for $699 paint protection, no exception. That is just sleazy so I called Spitzer and spoke to David, told him what vehicle I wanted, what I wanted to pay and how much I wanted for my trade. They agreed to everything without a battle. I signed off and came to pick up the vehicle a few days later without a single issue.I am so glad I drove past the other dealer to get to Spitzer, they know how to do business the right way. No sneaky, hidden fees, no undervalued trade or over priced new vehicle. If you want transparency and honest treatment call David Kalp at Spitzer Acura.
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28 reviews
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  • Acura MDX-S

    5 out of 5 starsby Beth on 09/26/2024

    Went in for oil change and saw the Acura MDX-S on show room floor and just fell in love with it. My salesman Christopher Griesmer sold me my first Acura RDX about a year in a half and he was amazing. I noticed Chris came in early and he was more than willing to start early and make another buying purchase quick, fast and a great experience. Everything went smoothly including the finance department! 5 stars for sure!
    • Beth, We are grateful for you leaving Chris this extraordinary review! We are pleased to know that Chris was amazing and made the process quick and fast. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new Acura MDX S- behalf of the entire Spitzer Acura team!

      by Spitzer Acura on 10/04/2024

  • Couldn't be easier

    5 out of 5 starsby Highly Satisfied Customer on 09/23/2024

    Chris Griesmer was our salesman at Spitzer Acura, and he was very knowledgeable and professional. He handled all our questions, demonstrated the car's many features and made the buying process easy.
    • We greatly appreciate you for leaving Chris this marvelous review! We are honored to have had the opportunity to work with you and we are glad that Chris could provide you with top notch service. We are delighted to know that he was very knowledgeable and professional. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer Acura team!

      by Spitzer Acura on 09/25/2024

  • Best Customer Service

    5 out of 5 starsby Shelley Tuskey on 09/16/2024

    Layne Cinimel always provides 100% customer service!
    • Thank you for your kind review! We are happy to hear that Layne consistently provides you with the A+ service that you so much deserve. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

      by Spitzer Acura on 09/18/2024

  • Always goodg

    5 out of 5 starsby Frank N on 09/04/2024

    Service manager Albert Malone always on top of and provides great service Adam Drakulic dealership director and manager is super, customer oriented and makes you feel comfortable.
    • Frank, It is so great to know our experts Albert and Adam of Spitzer Acura always comes through with the utmost best service to your visit! We thank you for your recommendation and wish joy and safety in your travels!

      by Spitzer Acura on 09/09/2024

  • TLX RED is my color!

    5 out of 5 starsby C Franks on 07/31/2024

    Acura Spitzer is a great family owned co. My sales guy, Chris Griesmer was amazing. Extremely knowledgeable of all my questions.
    • Franks, we are so thrilled for you that Chris your salesman was amazing and extremely knowledgeable assisting you on your purchase at Spitzer Acura! It is our delight all your questions were answered and are grateful for your recommendation. Enjoy the open road in your red TLX!

      by Spitzer Acura on 08/02/2024

  • Love my RDX

    5 out of 5 starsby Terri on 07/18/2024

    Jeremy Benson at Spitzer Acura in McMurray PA made buying my new RDX a priority. I love my new vehicle. The ride is so smooth no road noise handles great and looks beautiful. Jeremy went above and beyond to help me showing me everything inside the suv and how to work it as well as getting needed accessories.
    • Terri, it is such a delight to receive your kind review about your recent purchase with us at Spitzer Acura! We are honored that Jeremy provided you with an above and beyond service and your vehicle is well equipped for your needs. We congratulate you on your new RDX and wish you safest travels everywhere!

      by Spitzer Acura on 07/22/2024

  • New tlx type s

    5 out of 5 starsby Mike on 07/09/2024

    Most easiest process I ever been a part of. Lyn was great. Can't wait for my next purchase
    • Mike, firstly congratulations on your new vehicle from Spitzer Acura! We are super pleased to know that Lynn was of great help during your purchasing experience and it is our honor she has earned your return in the future as well as your recommendation. Please enjoy the open road in safety!

      by Spitzer Acura on 07/12/2024

The following reviews are more than two years old. They are not included in the overall rating.
67 reviews

  • Recent service appointment

    5 out of 5 starsby Don fiorilli on 01/29/2021

    I had a service appointment and Keith called when he said he would explained everything and the man who picked up and dropped off my car was on time and very courteous. I will recommend Spitzer to my family and friends.
    • Don, this is an incredible review to receive about our dealership! Thank you for trusting us and Keith with your safety and comfort and your kind recommendation of our services to friends and family. We wish you the safest of joyful travels until next time!

      by Spitzer Acura on 07/12/2024


  • Great, friendly knowledgeable service!

    5 out of 5 starsby AndreaO on 01/28/2021

    The entire process from choosing a vehicle, test drive, quotes, service questions etc was excellent. Our salesman Chris Griesman was extremely knowledgeable, friendly and helpful. We highly recommend to our friends and family!

  • Spitzer Acura Review

    5 out of 5 starsby Walt on 01/16/2021

    I purchased an Acura RDX after a two month search for a new vehicle. Jeremy Benson was extremely helpful and knowledgeable. He tailored the experience of purchasing the new car to my needs and was very cognizant of the need to wear a mask, social distance and keep the test drives safe for me.
    • Hi Walt, We're so pleased to hear that Jeremy was able to find the car you were looking for, and provided you an efficient and comfortable car buying experience! Thank you for taking the time to share your 5-star review with us, and we hope to work with you again in the future!

      by Spitzer Acura on 01/22/2021


  • Rdx purchase

    5 out of 5 starsby Spitzer acura on 01/11/2021

    My sales rep James platt was awesome...we settled on a price over the phone as I live 80 miles from the dealership..was definitely worth the drive as we received great service,without and pressure,and were made to feel like one of the family there..I would highly recommend Jim and spitzer if your looking for an Acura
    • Congratulations on your new Acura RDX! We are overjoyed that James could be of assistance to you and make your buying experience so smooth and pressure-free! We thank you for taking the time to leave him this kind review and recommendation. Please let us know if there is ever anything more that he or the team may help you with in the future!

      by Spitzer Acura on 01/14/2021


  • Spritzer review

    5 out of 5 starsby Jeff on 01/10/2021

    A great car buying experience. Steve went above and beyond the call to make this a great purchase expierence!
    • Jeff, Congratulations on your new vehicle! We are overjoyed that Steve could be of assistance to you and make your buying process a 5-star experience! We can't wait for you to enjoy your new ride, and we hope to see you again when the time comes for your first service!

      by Spitzer Acura on 01/14/2021


  • NICE EXPERIENCE...

    5 out of 5 starsby Ronaldo on 01/04/2021

    Purchasing my 2018 RDX with Spitzer Acura was good experience. Jim Platt was easy and friendly to work with, answered all my questions and concerns. I never felt pressured in making my purchase. After the sale, Jim made sure some small additional concerns with the car were attened to. Thanks Jim... Ronaldo
    • Ronaldo, Congratulations on your new vehicle! We are delighted to hear that Jim took great care of you and made your buying experience as seamless as possible! We wish you the safest of travels in your new ride. Please don't hesitate to give us a call if you ever have any further questions or concerns!

      by Spitzer Acura on 01/14/2021


  • Awesome service team

    5 out of 5 starsby Jodie on 12/31/2020

    My car was leaking oil so I asked Keith Knowlson if a tech could check it out for me. Keith was great with getting my car in and when the tech,Ben Rush was done looking at my car he personally came to explain what he found. This was awesome service. I highly recommend these guys.
    • Jodie, Thank you so much for your 5-star review! We are pleased that Keith and the team could get you and your automotive needs efficiently taken care of. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

      by Spitzer Acura on 01/05/2021

  • Mdx service

    5 out of 5 starsby Parker Family on 12/30/2020

    Just wanted to give shout out to Spitzer Acura and our service advisor Keith Knowlson. We always have the easiest and most professional service when we bring our Mdx in for service. Prompt courteous and polite.
    • Parker Family, Thank you for taking the time to leave Keith and out dealership this 5-star review! We are pleased that we could consistently get you and your vehicular needs taken care of- to your satisfaction. Offering quality and efficient service is always our goal, and we will certainly provide you with nothing less in the future!

      by Spitzer Acura on 01/05/2021

  • New Acura RDX

    5 out of 5 starsby New Acura RDX on 12/29/2020

    After reviewing several car brands online and in automotive magazines, I decided to again purchase an Acura RDX. This would be the sixth RDX that I’ve purchased from Spitzer Acura in McMurray, PA over the past 10 years. I initially contacted them online and the internet manager worked out a very fair deal, then set me up with salesman Jeremy Benson for delivery on my 2021 RDX. I received a very good price quote on the new RDX though not what I wanted for my 2017 trade-in. Jeremy was very helpful on the day I took delivery and very patient while explaining the car’s features. I always have my (2) RDXs serviced at Spitzer and they take good care of me for service and maintenance. Would definitely recommend Spitzer Acura and Jeremy Benson as a salesperson.
    • Congratulations on your new Acura RDX! We are so appreciative of your continued business, and we are thrilled that Jeremy could provide you with another perfect vehicle, deal, and overall experience! We thank you for taking the time to leave us this kind review and recommendation, and we hope to continue serving you and your automotive needs for years to come!

      by Spitzer Acura on 01/05/2021

  • Recent RDX purchase

    5 out of 5 starsby Bill Hittinger on 12/28/2020

    Our salesman Jeremy Benson made the whole purchase easy and pleasant. We were treated with respect and received a great price. This will not be our last purchase at Spitzer Acura
    • Thank you for taking the time to share your experience. This is what we strive for. Jeremy is one of our best. Thanks again for your business!

      by Adam Drakulic on 12/29/2020

  • Acura Dependability

    5 out of 5 starsby JWhite on 12/23/2020

    I selected Acura for all the geron-friendly features i.e., I don't have to remember anything. Spitzer continues that care and communication.
    • That is what we strive for. Thank you for your business!

      by Adam Drakulic on 12/23/2020

  • Lynn Osborn

    5 out of 5 starsby Chris Meta on 12/18/2020

    Lynn Osborn did a great job of getting us into a 2020 MDX. We couldn’t have asked for better service.
    • I am glad you had a great experience. That is what we strive for. Thank you for your business. We look forward to taking care of your service needs in the future.

      by Adam Drakulic on 12/23/2020

  • Service Work

    5 out of 5 starsby Dave Olsavsky on 12/09/2020

    State inspections we done on both Acura’s. Work completed car washed and vacuumed out.. Big thanks to Layne Ciminel for making this happen
    • Dave, Thank you so much for your 5-star review! We are pleased that Layne could get you and your automotive needs thoroughly taken care of! It is our pleasure to assist you. Please do not hesitate to let us know how Layne and the team may serve you again!

      by Spitzer Acura on 12/17/2020

  • Acura

    5 out of 5 starsby Acura on 11/30/2020

    John Layman is very helpful.
    • I am glad you had a great experience with John at our dealership. That is what we strive for. Thank you for your business.

      by Adam Drakulic on 12/01/2020

About our dealership

Spitzer Acura McMurray is a Five Time Carfax “Top Rated Dealer” and has a long-running reputation for customer satisfaction by offering a premier selection of luxury vehicles. The team at our Pittsburgh Acura dealership knows that you have choices, which is why we are pleased that you chose our McMurray dealership.

We invite you to join our automotive family and browse our collection of new, used, and certified pre-owned vehicles. Stop in today to test drive a new Acura or schedule service at our state-of-the-art service center in McMurray, PA. We are committed to you and that includes providing sales professionals who work for you, a finance team that seeks out the best rates, and service technicians who perform exceptional work to ensure your Acura is maintained and cared for on a regular basis. Contact us today to see how we can serve you.

Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Express Service
  • Customer Lounge Area