Sloane Toyota of Malvern
Customer Reviews of Sloane Toyota of Malvern
Review type:
SloaneToyota make it Easy to buy a new vehicle
Maintenance
by Carla on 04/05/2019updated 04/11/2019Easy and efficient; honestThank you for the great review, Carla. Please come visit us if you need anything else, be it service or sales. Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Great experience
by Sherre on 04/05/2019updated 04/11/2019everyone is friendly and honest, waiting room is comfortableThank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Great Experience
by Tracey on 04/06/2019updated 04/11/2019The team greeted me promptly and completed the scheduled work in under an hour. The waiting area has great work space and a strong WiFi signal which make working while waiting a breeze.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
First Service
by Vasu on 04/04/2019updated 04/11/2019Easy and quickThanks for your perfect review, Vasu! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
The best experience I ever had with an Auto Salesperson.
by Diane on 04/05/2019updated 04/11/2019My salesperson, John White, was the best part of my experience. He was honest and professional. He did not use high pressure sales tactics. High pressure sales tactics and a disinterested salesperson (not interested in your needs) is the… number one reason why people HATE buying a car at a dealership. I have already told several people what a good experience I had with him and I will continue to tell others.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300
Solid experience
by Anthony on 04/09/2019interactions with all people during the process technology integration with email and texts the waiting area is pleasantWe are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Just What I Needed
by James on 04/09/2019You were able to accommodate my schedule and provided me a loaner car to make that happen at at time that worked for me. Thank you. I appreciated the coupons I received via email. I was worried at first they would all expire before I could… use them, but you were able to schedule all the things my car needed quickly - and the coupons were still good!We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Love the Rewards for Oil Changes
by Julie on 04/09/2019I had saved my coupons for a free oil change. It's a great reward system for repeat customers. Thank you!We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Another great experience.
by Lucas on 04/09/2019Very easy to drop off and pick up. Hardly any waiting.We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Inspection
by Daniel on 04/02/2019updated 04/08/2019Courteous ProfessionalQuick friendly service
by Michael on 04/02/2019updated 04/08/2019Quick friendly serviceWe truly appreciate you taking the time to write about your experience at our service department, Micheal. We want to provide all of our customers with quick and efficient vehicle maintenance, and we're thrilled to hear that you feel you had such a wonderful experience with our entire team. We're happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can't wait to see you again soon! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Rav4 Hybrid
by Constance on 04/02/2019updated 04/08/2019Quick, easy, lots of space to work during the wait.Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300
Fast and easy service
by Jahin on 04/08/2019Swift and easy serviceJahin, we appreciate your kind words about our service team. Thank you for choosing Sloane Toyota of Malvern for your vehicle needs. Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Nice place.
by Harouna on 04/07/2019The car i bought is really in good shape and very cleanWe are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300
Great service! Love my car!
by Nadja on 04/05/2019Overall communication, Rick always responded to my questions instantly, wasn’t planning on buying just yet but the entire experience from when I came in to look at car felt like it was the right time.Nadja, thank you for the feedback! We are happy to hear about your positive experience at Sloane Toyota of Malvern, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300
Will always be a Toyota driver from now on!
by Patrice on 04/05/2019Love that the free maintenance is part of the perks in leasing my car. I waited in a beautiful, clean seating area, and not long at all. Everyone was very professional. I like Sloane so much that I brought my daughter in law there recently… to purchase her new car.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Great time
by Todd on 04/05/2019The service was do correctly and professionallyThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Good Service for my Highlander.
by Joseph on 04/04/2019The attention given by the Service Advisor and the Payment Staff. Also, the noticing of the State Inspection can be done at this service.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Oil change
by Jeanne on 03/31/2019got my oil changed quickly!We truly appreciate you taking the time to write about your experience at our service department, Jeanne. We want to provide all of our customers with quick and efficient vehicle maintenance, and we're thrilled to hear that you feel you had such a wonderful experience with our entire team. We're happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can't wait to see you again soon! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
good
by Calvin on 03/31/2019quick and easy. great customer serviceCalvin, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
2013 Toyota Camry
by Manoj on 03/29/2019updated 04/04/2019Ride back service was goodThank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Sloane Toyota of Malvern serves the Malvern, PA area with New Toyota and Used Car sales and service. We have regularly updated lease deals, flexible financing, and a fully stocked parts department. Part of the Sloane Automotive Group, which has been serving the Philadelphia area's automotive needs since 1970, we look forward to helping you. "There Is No Place Like Sloane." Contact us today:
593 Lancaster Ave
Malvern, PA 19355
(484) 329-7300
https://www.sloanetoyotamalvern.com/
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
Pravin, thank you for your continued trust in Sloane Toyota of Malvern! We're delighted to hear that Eric, Carrie, Ed, Anthony, and Frank made the process smooth and efficient. We appreciate your recommendation!
by Sloane Toyota of Malvern on 02/06/2025