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Customer Reviews of Sloane Toyota of Malvern

Review type:

Overall rating

5.0
5 out of 5 stars

(12 reviews)


Customer recommendations:

Yes (12)|No (0)

SloaneToyota make it Easy to buy a new vehicle

5 out of 5 starsby Pravin Patel on 02/05/2025

I am a repeated buyer of Toyota vehicles from this dealership. Price as promised is always honored. Eric T (sales person), Carrie M (internet sales person), and Ed Totto (Sales Manger), Anthony (Finance), and Frank (Sales) all were… great and no hassle process. My entire process took 1 and 1/2 hours. I strongly recommend Sloane Toyota of Malvern. Thanks to all those I mentioned.
  • Pravin, thank you for your continued trust in Sloane Toyota of Malvern! We're delighted to hear that Eric, Carrie, Ed, Anthony, and Frank made the process smooth and efficient. We appreciate your recommendation!

    by Sloane Toyota of Malvern on 02/06/2025

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The following reviews are more than two years old. They are not included in the overall rating.
1750 reviews
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  • Rating of Recent purchase with Sloane Toyota

    5 out of 5 starsby Barbara on 11/12/2019

    Mike Nasrat worked very hard to get me a good deal. I felt that he was very honest with me and he spent a lot of time with me explaining things to me.
    • Barbara, thank you for the feedback! We are happy to hear about your positive experience at Sloane Toyota of Malvern, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Mike Nasrat on 11/13/2019

  • Superior customer care

    5 out of 5 starsby Alyssa on 11/12/2019

    Susan and Kate are reeeaaally awesome people at Sloane Toyota of Malvern!
    • Thank you for your great review, Alyssa! We're glad to have Susan and Kate on our team and that they could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Thanks for choosing Sloane Toyota of Malvern! Take care. Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Mike Nasrat on 11/13/2019

  • ETamer2018Camry

    5 out of 5 starsby Edward on 11/12/2019

    Professional staff all along the process. Great waiting room with access to wifi.
    • Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Dennis Hoffman – Service Manager – d_hoffman01@sloaneautos.com - (484) 329-7300

      by Dennis Hoffman on 11/13/2019

  • Great customer service for scheduled maintenance

    5 out of 5 starsby John on 11/12/2019

    Excellent customer service, nice greeting, drop off very smooth.
    • Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Dennis Hoffman – Service Manager – d_hoffman01@sloaneautos.com - (484) 329-7300

      by Mike Nasrat on 11/13/2019

  • Hhs

    5 out of 5 starsby Hala on 11/11/2019

    It was excellent and fast service
    • Hala, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Dennis Hoffman – Service Manager – d_hoffman01@sloaneautos.com - (484) 329-7300

      by Dennis Hoffman on 11/13/2019

  • BMW 650I purchase

    5 out of 5 starsby John on 11/12/2019

    I appreciated the professional enthusiasm to get a sale done. Ease of assistance with financing. Really appreciated three months drivetrain warranty! When I receive the car it had a full tank of gas. Nice touch.
    • Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Mike Nasrat on 11/13/2019

  • JPSloanhome

    5 out of 5 starsby Jim on 11/08/2019

    Knowing what to expect. Great service, great people and a pleasant car buying experience.
    • Jim, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Mike Nasrat on 11/12/2019

  • Excellent service from arrival thru completion

    5 out of 5 starsby George on 11/08/2019

    When you bring the car in, there is one rep that takes you through "checking in" TO "driving away". Keeps you informed all the way through the visit and there is no pushing. They simply explain what needs to be done now, what can wait and… your options. Exceptional Job - thank you, George Madden
    • We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Dennis Hoffman – Service Manager – d_hoffman01@sloaneautos.com - (484) 329-7300

      by Dennis Hoffman on 11/12/2019

  • Awesome dealership!

    5 out of 5 starsby Jeremy on 11/07/2019

    Sloane Toyota of Malvern is the best Toyota dealership around. Even though they are no longer the closest dealership to my home, I still go out of my way to have my Toyota serviced there.
    • We appreciate your input, Jeremy. We're glad to hear that you are consistently impressed with the service we offer here at Sloane Toyota of Malvern. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Dennis Hoffman – Service Manager – d_hoffman01@sloaneautos.com - (484) 329-7300

      by Dennis Hoffman on 11/07/2019

  • Sloan Toyota

    5 out of 5 starsby Sharon on 11/07/2019

    Was easy and straight forward. Called with recommended list before repairs were made and made the process simple.
    • Sharon, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Thanks for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman – Service Manager – d_hoffman01@sloaneautos.com - (484) 329-7300

      by Dennis Hoffman on 11/07/2019

  • Excellent experience

    5 out of 5 starsby Donald on 11/07/2019

    Great service. Professional and cheerful people.
    • Thank you for choosing Sloane Toyota of Malvern, Donald! I’m very happy to hear of your positive experience with our team! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 11/25/2019

  • Very pleased!

    4 out of 5 starsby Jeanne on 10/31/2019
    updated 11/06/2019

    It was so fast. I dropped off my vehicle the day before my scheduled appointment and you were able to do my service same day.
    • Jeanne, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Dennis Hoffman – Service Manager – d_hoffman01@sloaneautos.com - (484) 329-7300

      by Dennis Hoffman on 11/06/2019

  • Great experience w/ Corolla and Ramiz

    5 out of 5 starsby William on 10/30/2019
    updated 11/06/2019

    Ramiz Khalaf was excellent. Third care I've leased with him.
    • William, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Sloane Toyota of Malvern. We can’t wait to see you for your next servicing appointment! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Mike Nasrat on 11/06/2019

  • Great customer service

    5 out of 5 starsby Nicole on 11/05/2019

    Great customer service and prompt service
    • It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Dennis Hoffman – Service Manager – d_hoffman01@sloaneautos.com - (484) 329-7300

      by Dennis Hoffman on 11/06/2019

  • 60,000 mile maintenance

    5 out of 5 starsby Susan on 11/05/2019

    Kept me informed as they discovered new problems.
    • Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 11/05/2019

  • Excellent Service

    5 out of 5 starsby Arumugam on 11/05/2019

    Excellent place to buy and service your cars
    • We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 11/05/2019

  • 80 000K service

    5 out of 5 starsby Marie5 on 11/04/2019

    Easy to get appointment..Easy early drop off. Brandan kept me informed about issues and managed to get my car ready on time.
    • Thanks for the kudos, Marie! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 11/05/2019

  • Sloane Toyota

    5 out of 5 starsby Kevin on 10/28/2019
    updated 11/04/2019

    All Sloane employees are personable, courteous, professional and helpful. Any questions I've had are heard and answered in terms that are not only easy to understand as a customer, but in great detail.
    • We appreciate the kind words, Kevin. We look forward to seeing you again in the future! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Mike Nasrat on 11/04/2019

  • Great product

    5 out of 5 starsby Albert on 10/29/2019
    updated 11/04/2019

    No pressure,pleasant sales person ,and up to date on technology
    • Albert, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Mike Nasrat on 11/04/2019

  • Sloane makes the Grade!

    5 out of 5 starsby Bart on 11/04/2019

    I asked 5 Toyota dealers to give me their best pricing through the internet. I travel a lot so I don't have time to visit several dealers over several weeks. Sloane was the only dealer that complied and gave me great pricing.
    • Bart, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Sloane Toyota of Malvern! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Mike Nasrat on 11/04/2019

  • Fine service

    5 out of 5 starsby Gregory on 11/04/2019

    Service dept is top notch.
    • Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Thanks for choosing Sloane Toyota of Malvern for your service needs! Take care and have a great day. Sincerely, Dennis Hoffman – Service Manager – d_hoffman01@sloaneautos.com - (484) 329-7300

      by Dennis Hoffman on 11/04/2019

About our dealership

Sloane Toyota of Malvern serves the Malvern, PA area with New Toyota and Used Car sales and service. We have regularly updated lease deals, flexible financing, and a fully stocked parts department. Part of the Sloane Automotive Group, which has been serving the Philadelphia area's automotive needs since 1970, we look forward to helping you. "There Is No Place Like Sloane." Contact us today:

593 Lancaster Ave

Malvern, PA 19355

(484) 329-7300

https://www.sloanetoyotamalvern.com/

Amenities
  • Instant Financing
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television
  • Collision Repair/Body Shop