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Customer Reviews of Sloane Toyota of Malvern

Review type:

Overall service rating

5.0
5 out of 5 stars

(7 reviews)

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7 service reviews
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  • Annual inspection service

    5 out of 5 starsby Jonathan Agamalian on 03/26/2025
    updated 04/02/2025

    Team at Sloane got the work done quickly and provided real time status.
    • Thank you for sharing a positive review of Sloane Toyota of Malvern!

      by Sloane Toyota of Malvern on 04/02/2025


  • State inspection was a breeze. Thank you Sloane service and Issac

    5 out of 5 starsby Rita Carbo on 03/20/2025
    updated 03/27/2025

    I highly recommend Sloane Toyota dealership service . Very professional and courteous are a few of the adjectives to describe my experience. Thank you Issac for making my day!
    • Rita, we're delighted to hear that Issac and the team at Sloane Toyota of Malvern provided you with a professional and courteous experience. Thank you for recommending us!

      by Sloane Toyota of Malvern on 03/27/2025


  • From a Happy Customer

    5 out of 5 starsby Larry S on 03/19/2025

    I've been a Sloane Toyota customer since 1990. I have always been extremely satisfied with their service department. They are friendly, thorough and I've always felt that they're looking out for my safety. I highly recommend them!
    • Larry, thank you for your loyalty and kind words about Sloane Toyota of Malvern! We're delighted to know our service department has consistently met your expectations. We look forward to continuing to serve you in the future!

      by Sloane Toyota of Malvern on 03/20/2025


  • Samantha is excellent

    5 out of 5 starsby Bob on 03/11/2025

    They get the job done with no drama.
    • Bob, it was our pleasure to assist you. Thank you from all of us here at Sloane Toyota of Malvern!

      by Sloane Toyota of Malvern on 03/11/2025


  • Awesome Service!

    5 out of 5 starsby Kiki on 01/29/2025
    updated 02/05/2025

    Everyone is professional, polite, kind and informative. Waiting area is clean and comfortable watching HGTV, separate work station space and and a coffee bar! Great service too.
    • Kiki, we're delighted to hear you enjoyed the amenities and service at Sloane Toyota of Malvern! Thank you for sharing your experience with us. We look forward to welcoming you back soon!

      by Sloane Toyota of Malvern on 02/05/2025


  • Service was Above & Beyond

    5 out of 5 starsby JJ in Wayne on 01/29/2025

    When I went to drop off my car for a 30,000 mile service and wait, Issac told me it would be a long wait time due to the amount of work for such service. Rather than reschedule, Issac offered a Lyft ride from and back to the Sloane Toyota. That’s really great service and very much appreciated.
    • JJ, we're delighted to hear that Issac went above and beyond to make your service experience at Sloane Toyota of Malvern convenient. Thank you for sharing this positive feedback! Safe travels until we see you next time!

      by Sloane Toyota of Malvern on 01/29/2025


  • Review

    5 out of 5 starsby PC on 10/04/2023

    Convenient
    • We couldn't ask for a better review of Sloane Toyota of Malvern. Thanks so much!

      by Sloane Toyota of Malvern on 10/05/2023

The following reviews are more than two years old. They are not included in the overall rating.
1203 service reviews

  • Customer since 2005.

    5 out of 5 starsby Mark Johnson on 12/02/2022

    Sloane Toyota of Malvern is a class A organization! I bought my car there in 2005 and I have been getting service there ever since. They are very thorough in there 30-point routine inspections, identifying and determining what work needs to be done on your car to keep it running well ! I would highly recommend the Malvern location of Sloane Toyota!!!

  • Can't beat free lifetime state inspections

    5 out of 5 starsby Todd on 10/06/2022

    I bought me 4 Runner from Sloan and they offered free lifetime state inspections. I haven't taken it anywhere else since day one . Why pay for something that the dealer gives you for free.

  • Great service

    5 out of 5 starsby Tom on 07/15/2022

    Great service in a short time-didn't have to wait very long at all!

  • Very satisfied!

    5 out of 5 starsby CM on 06/28/2022

    Dennis was very professional and knowledgeable on any questions I asked him.

  • Excellent

    5 out of 5 starsby Louise on 03/15/2022

    Understood my concerns and informed me what was required. Appointment was scheduled and work performed quickly while I waited. Easy in and out. Also, Service Advisor Alex Kocsy spent a few extra minutes synchronizing Bluetooth and ensuring the coupons I presented were used.
    • It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager dennis.hoffman@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 03/17/2022


  • customer preference

    5 out of 5 starsby Rodger Beatty on 12/06/2021

    They treated us like Royals
    • Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 12/08/2021


  • Service at Sloan Toyota at Malvern

    5 out of 5 starsby PZ on 03/02/2021

    I would like to say that overall experience was amazing. I was updated and assisted with all my questions throughout the whole time. Very nice and friendly staff. Thank you
    • Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 03/04/2021

  • Definitely Recommend

    5 out of 5 starsby Noor Dabdoub on 12/29/2020

    I was told what's going to be performed and what would be needed in the next visit. Everyone was following CDC guidelines
    • Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager dennis.hoffman@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 12/31/2020

  • Great dealership

    5 out of 5 starsby Great service on 08/18/2020

    I have been going to Sloane for many years. Everyone there is very helpful. Sue has been someone I can count on for meeting my needs.
    • Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 08/20/2020

  • Nice dealership

    5 out of 5 starsby Ignatius on 08/11/2020

    Sloan staff greeted me upon arrival. Explained the process due to COVID-19. The waiting area was nice. The time to perform the scheduled service was as anticipated.
    • Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager dennis.hoffman@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 08/13/2020

  • Highly recommended

    5 out of 5 starsby Eric F on 07/04/2020

    It's often hard to find a reliable and trustworthy mechanic in the auto service industry, but Bassam was very responsive and super helpful in explaining the issues discovered in the used car we just purchased and brought in and helping go through the repairs and options for us, as well as remaining flexible with our timeframe. I would highly recommend this group to take care of your vehicle.
    • We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Mike Nasrat on 07/08/2020

  • Excellent service during 2020 pandemic

    5 out of 5 starsby In times of trouble on 07/02/2020

    Appreciate extra precautions taken during the pandemic. Efficient procedures for dropping off and picking up.
    • We appreciate you taking a moment to leave us this wonderful feedback! The safety and satisfaction of our customers is our highest priority, and we're happy to learn you felt comfortable during the entire process. Let us know if there's anything else we can do for you! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Mike Nasrat on 07/06/2020

  • Sloane 30k service

    5 out of 5 starsby Barton on 03/21/2020

    Fast and what appears to be quality work. Also the were friendly
    • Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 03/24/2020

  • Happy!!!!

    5 out of 5 starsby Beth on 03/21/2020

    Professional and courtesy service. Work was explained throughly and completed in a timely fashion. Waiting area is clean and comfortable! Thank you!
    • Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300

      by Dealer Response on 03/24/2020

About our dealership

Sloane Toyota of Malvern serves the Malvern, PA area with New Toyota and Used Car sales and service. We have regularly updated lease deals, flexible financing, and a fully stocked parts department. Part of the Sloane Automotive Group, which has been serving the Philadelphia area's automotive needs since 1970, we look forward to helping you. "There Is No Place Like Sloane." Contact us today:

593 Lancaster Ave

Malvern, PA 19355

(484) 329-7300

https://www.sloanetoyotamalvern.com/

Amenities
  • Instant Financing
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television
  • Collision Repair/Body Shop