Customer Reviews of Keller Bros Ford Lititz
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Great experience
by CCK2915 on 01/23/2025Mel from Keller Brothers Ford did an awesome job of finding the right car for us.Upset about radio
by mpdubbs on 12/22/2024Upset about not being able to get Sirius radio hook up.Was not told about this before I purchased the truck.Keller Bros Ford Lititz
by randrews on 11/24/2024All staff was friendly & helpful.2022 Ford Escape purchased at Keller Brothers Ford
by 2022Escape on 11/23/2024This is my second car purchased at Keller Brothers. The salesperson I worked with was very helpful and patient with my many, many questions. So far I’m happy with my decision.Great car and a great sales experience
by bjbkkb89 on 11/23/2024I purchased a 2024 Ford Bronco Outer Banks and I couldn't be more satisfied. Our sales rep, Brenna, couldn't have been more knowledgable or friendly. The whole experience was very good.Great experience
by Aileen Stevens on 10/26/2024updated 11/04/2024Brenna was my sales person and made the process so easy and seamless when purchasing my new Expedition. I highly recommend her and this dealership!2021 Mustang Mach 1
by CyMach1 on 11/02/2024Worked with Shawn throughout the whole process. I live in AZ and bought the car sight unseen. Shawn answered all my questions, provided ample pictures and two videos. He was fair with me on pricing, and delivered as promised. Never felt… pressured by him or by the finance people. Would definitely recommend them if you’re looking for a car.F150 Purchase
by Etienne D on 10/24/2024This is our second vehicle purchased from Keller Bros and it was another great experience. Our sales person, Brenna, was very pleasant and knowledgeable about the truck and process. Brenna, and the entire sales team, went above and beyond… keeping our 3 year old entertained with toys and snacks during the process. Would definitely recommend Brenna and Keller Bros Ford!Excellent sales service!
by Jessica and Jason on 10/12/2024updated 10/21/2024Our sales person Brenna, was wonderful to work with and very helpful. Jason and Chris were also great! Overall the Keller Bros Dealership was a great experience. Definitely recommend them.Great experience buying a new Bronco
by Butch on 10/13/2024Recently we needed to upgrade and my wife was concerned that she wouldn’t be able to feel comfortable driving a Bronco, but really liked one they had on the lot. Diana took her time and interacted with my wife as they spent the needed time… driving and allowing my wife to get comfortable with the Bronco. In our opinion, Diana really went the extra mile and it was a true blessing to us. I’ve purchased many cars from Diana over the years, she knows her products well & is just a blessing to work with. Dians & the team at Keller Brothers were great, & we highly recommend them both!Snappy little truck
by Bonnie R on 10/11/2024Great sales lady, Diana, very knowledgeable in all areas . Everyone was very pleasant.😊Small town experience
by Carl Devine on 10/10/2024My wife gets extremely worked up when it comes to purchasing a new car. We went in on a Saturday and the dealership was really busy, but everyone was super friendly and helpful. We ended up buying a new car only because my wife felt at ease… with the decision. If you have similar feelings I would recommend you give them a chance. It was definitely a great experience for us. I have to give a huge thank you to Diane Wade she was amazing to work with as well as the rest of the Keller Bros team.Great Dealership
by Ike on 10/08/2024Great salesperson in Diana. Very knowledgeable and helpful. We’ve always liked the service department here at Keller Bros.Great Dealer. Great Neighbor.
by SpruceSt1 on 08/10/2024For more than 40 years we have lived close by the Keller Bros. Ford dealership in Lititz, PA. Throughout that time, we have found them to be excellent neighbors, going to extreme lengths to minimize the impact of their large operation on… our residential neighborhood and on our community. Recently I had the opportunity to purchase a vehicle from them and found that same courtesy, sincerity and care characterized that transaction. I am very happy with my "new" car and with the time and attention the salesperson gave me in learning all its many features.I bought a truck
by Rick Martini on 06/03/2024Keller Bros had the best selection and when the truck I called about was sold they had another that checked all my boxes. Good communication. Family owned dealer with friendly atmosphere.F150 Purchase
by jnachtigall on 06/02/2024I was looking for specific features on an F150, ended up with a 2023 F150 XLT - Nate and Keller Bros in Lititz helped me find exactly what I needed, which I was very specific. They made the process smooth, were extremely helpful in… discussing what I wanted and delivered. I got the truck for my family shortly after. Much of the info was done electronically prior to purchase which made the actual sale very easy. I was able to test drive a few vehicles without any hassle. Example of excellent service: I wanted a spray in bed liner. They organized the service and had it performed prior to pickup. Keller Bros has also been very open to questions and concerns. I've had a few questions after purchase and they are always quick to respond and willing to help. I would recommend Keller Bros to anybody searching for a new car or truck.Keller Bros
by KJL 8174 on 03/08/2024Bought my first Ford from Keller Bros and had a great experience. The sales rep, Brenna, was pleasant and courteous and had a great knowledge of the car we bought. We had an issue with two tires and they replaced them with no issues2020 Jeep Wrangle Sport S
by Bruce Kuhn on 10/20/2023I can't say enough positive things about my buying experience at Keller Brothers Ford. They are a top notch says and customer service dealership! The sales team is awesome. The are honest, trustworthy and their level of integrity is second… too none! Service is the exact same way. I have been dealing with their service department for years and won't go anywhere else. It is extremely rear to find a dealership that you can confidently walk into and feel completely comfortable that they won't take advantage of you. I highly recommend Rick Pontz in sales and the entire service team! Mike, the sales manager is also an awesome guy.Outstanding dealer to work with
by Brent Riehl on 09/21/2023Just took delivery of my 3rd F-150 from Keller Bros Ford in Lititz. Superb dealer to work with. NO hidden fees, surprises or gimmicks. Salesman Rick Pontz is GREAT to work with. Up front, honest and works hard to earn your… business...HIGHLY recommend seeing Rick for your next purchase.Fantastic Buying Experience.
by Rex Elsea on 04/27/2023My salesman Nate and the entire team at Keller Bros. Ford were fantastic. They demonstrated that they valued not only my business but also my time. They were responsive, transparent, and honestly everything I could have asked for in a sales… experience. Thanks again!Our sales person Brad E. was professional, knowledgeable; extremely helpful
by Joanne B. on 04/21/2023Brad went out of his way to make the sale. Mostly, he listened to us with regard to pricing, style and comfort. We bought the same kind of car we had previously bought at Keller Brothers but obviously updated. Because the car is new,… there are many features that I have to learn that are completely different from my previous Escape. Brad has been very helpful thus far. More instructions to come.
About our dealership
Keller Bros first opened its doors in 1921 on the front lawn of Mark Keller's family home in Buffalo Springs, Lebanon County. It was an exciting time of invention and adventure when it came to the automobile. An era of depression and war did not still the beating hearts of those who had vision and were fascinated and intrigued by the automobile. With the help of Mark Keller's brothers in 1921 they opened their garage and soon found themselves looking for additional space. In 1930 a new Ford facility was constructed exactly where it remains today as Keller Bros Ford Lebanon in Buffalo Springs, Lebanon County.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service