Customer Reviews of Keller Bros Ford Lititz
Review type:
Great experience
Satisfied
by Catherine on 10/12/2018I was very satisfied with getting oil change, having my car check to see if I need in the future any thing replace.2017 Silverado Z71 Red Line Edition...
by DLWeiss on 10/02/2018Excellent and professional services at Keller Brothers of Lititz. Even though they are a Ford dealer they sold me this leftover Chevy. I have had Fords since I was 18 but my first car was a Camaro. Stars aligned and a deal was made with… Ryan and his wonderful group at Keller Brothers. I will highly recommend this establishment to anyone who is looking for a great vehicle.We are so pleased you enjoyed your visit to Keller Bros Ford! We are always more than happy to assist you if anything else comes up. Take care!
Best experience from a car dealer
by Homac2@ on 09/25/2018I gave the salesman a list of what I wanted and he found just what I wanted in 1 week Boom- done and done, just the way I like to do businessThank you for allowing us to earn your trust and business! It was a pleasure serving you!
GREAT SERVICE
by drw17512 on 08/07/2018very good service for the oil changeThank you for the review!
Great Service
by bsheirer on 07/23/2018Keller Brothers is the only place I take my car for service. They are honest with their pricing and I never need to worry about being scammed when I have work done there. Everyone is very friendly and treat you with respect. Their… waiting area is clean and they provide refreshments while you wait. I would highly recommend them to any of my friends.We strive for 100% satisfaction, and it is great to see you had such a positive experience at Keller Bros Ford. If you're ever in need of more help, please let us know!
Above and Beyond!
by AmandaT on 07/02/2018Went there with a car my fiancé and I knew we wanted and was greeted as soon as we walked in with warm friendly faces and a sales rep that we had talked to earlier on the phone that day was immediately available. Showed the car and went… over all the specs and info of the suv and went on a test drive and knew we were set on it. Our sales person Kyle and their finance guy Tim went over certain things with us and their manager went above and BEYOND for us to make it happen to get our dream suv and leave our old jeep behind. They made sure we were comfortable and offered us drinks on that extremely hot day and could keep a conversation going. I can say I have never seen a dealership work so hard and actually kept us in the loop for the whole process and go that extra mile to make it work for us. I HIGHLY recommend Keller Brothers Ford!Hi Amanda, thank you so much for your positive comments! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
F150 issues
by runruh11 on 09/11/2017I recently purchased a used F150 truck from Keller Bros. Ford. There was an issue with the engine. They resolved it keeping me current on their progress through all the steps from diagnosis to final repair.We are so pleased you enjoyed your visit to Keller Bros Ford! We are always more than happy to assist you if anything else comes up. Take care!
Best Dealership Experience Ever
by chens2017 on 07/22/2017updated 07/27/2017Kaitlyn Kimball was my sales representative and she couldn't have been more helpful and relaxed. No pressure from her or any of the other staff to buy. I got the car and payment I hoped for. Very fair trade in value for my old car. Would… never go anywhere else!We are so pleased you enjoyed your visit to Keller Bros Ford! Please don't hesitate to reach out if there's anything additional we can do for you.
Recall 2014 F-150
by siman09 on 12/12/2016updated 12/29/2016Great experience with Keller brothers. I was told it would take 2 hours and it was done in an hour. Provided courtesy shuttle for me and my family. Driver was very friendly and accommodating.Thank you for the wonderful feedback! We appreciate you stopping by!
Love Them!
by Pammyjo35 on 10/30/2016updated 11/04/2016Keller Bros never ceases to amaze me. I have gotten 3-4 vehicles through them and each time they have bent over backwards to get me the vehicle I want in the price range I need. Their family atmosphere is something I have never experienced… at another car dealership. I can not say enough good things about them and would recommend talking to them before making a decison to buy your car anywhere else!Thank you for the loyalty! We appreciate you stopping in and can't wait until your next visit!
Edge Repair
by LeeAnn149 on 04/13/2016updated 04/26/2016The cost estimate was accurate and the service was performed faster than exected.Leeann149, we are so pleased you enjoyed your visit to Keller Bros Ford!
Leeann149, we are so pleased you enjoyed your visit to Keller Bros Ford!
Great service, very helpful staff.
by Hollynn on 04/10/2016Currently leasing a Ford Fusion Titanium. My navigation system had stopped working, and I travel for my job. The staff got the car into the shop the very next business day (they were already closed for the current day), and my Fusion was… finished and working perfectly the next day. The staff went out of their way (again!) to do everything they could for us. Love the car...love the people at Keller Bros. Ford.Hollynn, your wonderful feedback and rating mean a lot to us.
Great Communication
by JessicaG65 on 04/04/2016I appreciate how clear the communication is as I make an appointment and as my car is diagnosed and serviced. I don't have to spend time tracking down what is going on with my car.Jessicag65, we are so pleased you enjoyed your visit to Keller Bros Ford!
Great service experience
by Artkidsmom on 03/22/2016I brought my car in for its oil change and also to check on a recall. I appreciated that they noticed my inspection was due the following month and called to ask if i.wanted that done also. It saved me an extra tripHi Artkidsmom, thank you for taking the time to leave a review for us at Keller Bros Ford. We're happy we could meet your expectations!
great service
by cgossard on 03/17/2016I purchased an 05 ford f250 harley truck from keller and had it towed to their shop. They diagnosed it and fixed the problem fast and economical. I'm tilled with their sevice I'll take it to them for all my future service and repairs.Cgossard, we are so pleased you enjoyed your visit to Keller Bros Ford!
oil change
by goolfing on 02/04/2016oil change on my 2014 edge.and as usual they did a fantastic job.Nicole took care of me and a great job.Goolfing, we're glad you had such a wonderful experience with us!
New Years Eve, New CAR
by wilpwrd on 01/11/2016We looked at several cars and trucks. Our salesmen, Billy P., and the sales team worked hard to accommodate us. They calculated multiple payment options for each car we tested. We finally selected a Fusion and a lease plan. We love the… car and appreciate the exceptional service we received on New Years Eve and the following Saturday. The entire sales team was fantastic. After hours of finding the right vehicle, Billy and I closed the dealership on New Years Eve. My Wife and I couldn't be happier. Thanks for all the help and sacrifice.We strive for 100% satisfaction, and it is great to see you had such a positive experience at Keller Bros Ford. We look forward to your next visit! Take care!
Very helpful, wonderful staff!
by Meteorz on 12/15/2015I recently purchased a 2014 Ford Focus here, and couldn't be happier. The staff was very helpful, and were actually listening to my interests. I even set it up to where I could get heated seats installed at a later date, but the date they… chose was at a time I was working, and couldn't make it there. They were nice enough to pick up the car at my work, and take the loaner car there as well, so I wouldn't have to interfere with my schedule! Keller Bros. Ford made purchasing a car incredibly painless!Meteorz, we're so glad that we were able to go above and beyond your expectations!
Fantastic Ford Dealership!
by Escape88 on 12/13/2015I am a long time and loyal Ford customer who is thrilled with my 2016 Escape. Very pleased with the sales and service provided by Keller Brother Ford, Lititz, PA. Salesman Rick Pontz is friendly, knowledgeable and honest. Their finance… office is efficient. I fully trust the service team maintaining my vehicle.Escape88, we are so pleased you enjoyed your visit to Keller Bros Ford!
truck sale
by jpmoravek on 12/04/2015your salesmen Billy was what I like in a sales person straight forward no games or B.S. very nice person and will recommend him by name . and the girl that did the title work went the extra mile to make every thing smooth and fastJpmoravek, we are so pleased you enjoyed your visit to Keller Bros Ford!
Excellent experience
by Flavordave15 on 12/05/2015Their customer service, knowledge of the work, and honesty are above all others.This is the best job in my career, i have learned a lot as a subject wise and you people have supported me a lot. This will be help me to grow in my career. Once again thanks a lot for all your support and help extended during my career in Sandhya Consultancy Services Pvt. Ltd.
Keller Bros first opened its doors in 1921 on the front lawn of Mark Keller's family home in Buffalo Springs, Lebanon County. It was an exciting time of invention and adventure when it came to the automobile. An era of depression and war did not still the beating hearts of those who had vision and were fascinated and intrigued by the automobile. With the help of Mark Keller's brothers in 1921 they opened their garage and soon found themselves looking for additional space. In 1930 a new Ford facility was constructed exactly where it remains today as Keller Bros Ford Lebanon in Buffalo Springs, Lebanon County.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Catherine, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
by salvation1 on 10/25/2018