Hanover Toyota
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Customer Reviews of Hanover Toyota
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Found my perfect truck!
by Danny Miller on 08/05/2024
Absolutely amazing experience! The whole buying process was easy, and the staff incredibly professional. Special thanks to Jennifer and Jeb, who were amazing. Jeb actually came in on his day off to help me as I had a very long drive. Great,… personable salesperson, and knowledgeable every step of the way! Worth the drive if you're looking for a car, as they break the paradigm of dealers that so many people dislike. Would absolutely buy from them again as my 1st choice!!
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The following reviews are more than two years old. They are not included in the overall rating.
28 reviews
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Customer service
by bkaltreider on 07/05/2016Larry and Sue were great to work with on the purchase of our Highlander. Rick from the service department should also get his name recognized. We had some mechanical issues within 30 days, but HanoverToyota resolved the issues and Rick… communicated each process with me. I will be purchasing again from them in the future.Awesome Experience!
by Happygirl777 on 06/24/2016I cannot say enough wonderful things about my experience with Hanover Toyota Scion. We have just recently purchased our third vehicle from them and I couldnt be more pleased with the service we received. I purchased my first new vehicle… from them two years ago and I knew then that I would never shop anywhere else. Our salesman Mr. Jordan Neel made our car buying experience a great one. He listened to my concerns and made sure that everything I was looking for in a vehicle was found. He spent time searching for exactly what I was looking for and all the while making sure my mind was at ease. He helped us with buying my daughters first vehicle and just recently with my husbands first Tundra! The sales experience was a smooth, easy, trustworthy process that I would highly recommend to anyone wanting to purchase a new vehicle. What a great team they have there!Larry and Sue
by hnestor30 on 06/22/2016Larry and Sue were very professional and helpful. They were knowledgeable about the vehicle and provided me with exactly what I wanted. I had previously gone to another Toyota dealership to see what they could offer me. Larry and Sue went… above and beyond to not only match the other dealership, but provide me with exactly what I wanted in a vehicle.Good experience
by Lionhawk on 06/21/2016Larry and Sue walked us through the purchase process flawlessly. They explained in great detail all of the bells and whistles in the car. They were very professional.Awesome Experience
by scurvydog1 on 06/21/2016Purchased a pre-owned car and had an amazing experience. Larry Weaver and Sue Munshour were fantastic to work with.Just my experience
by SparkyD1 on 01/14/2016Went on line to Build my Tundra and get a quote from the dealer. Got a canned response how long they served the area and there location and phone number. Nothing that addressed what I asked. Plan 2, > contacted dealership salesman… directly about a truck in stock, told them when Id be in to look at it. Upon my arrival was told it had been sold. OK, why didnt someone contact me and tell me that. Fact is, it was the only Tundra they had in stock. Nothing else to look at. Poor selection , poor service, Ill drive 20 miles away to another Toyota dealer before I go back.Hanover Toyota is the best
by the_complainer on 03/02/2010I usually complain about bad service from companies I deal with but I have nothing but nice things to say about Hanover Toyota. I never felt pressured at all and my salesperson Dan was very helpful and patient. I drove 3 different cares and… not once did anyone make me feel like I was taking their time up. Nothing but the highest recommendation for this car dealership.Love Hanover Toyota
by dinger82 on 12/14/2011updated 08/03/2025This is the best dealership in the area! Well worth the drive no matter how far! Robbie was great, if you go there ask for him.The best service!
by dinger82 on 12/14/2011updated 08/03/2025Rick was very great to talk to, and because my service was over 3hrs & I bought my car there I got a free rental for the day.Typical Car Salesman Attitude
by Woodytp on 02/09/2014updated 08/03/2025Was set up to buy a new car with them and I have to appreciate the sales person, she was great. But the sales manager reminded me of the typical car salesman, he would hide in his office and even gave my sales person the run around and lied… to her. She had to apologize to me a few times for his information he provided. Finally needed up going to another dealership miles away I had been dealing with for a long time.
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