Gene Latta Ford
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Customer Reviews of Gene Latta Ford
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by Brian on 06/04/2025
The best part of my experience is no one acted like a stereotypical car salesman. It was very easy and will go back again.
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by Brian on 06/04/2025The best part of my experience is no one acted like a stereotypical car salesman. It was very easy and will go back again.Excellent experience
by Brian Renee Koberlein on 05/13/2025updated 05/19/2025Outstanding customer service. Very professional in all aspects of buying a new car. Saleman Valery knowledgeable of product. Finance dept explained everything in detail.New Vehicle
by Melissa Forry on 04/10/2025I had the best experience with buying my vehicle at Gene Latta Ford. Mick Magee was very helpful and knowledgeable and great to work with. I would recommend him and Ford to all of my family and friends. Thank youMach-E purchase
by Jon on 02/18/2025My experience dealing with this company, and in particular my salesman Chris Fox was exemplary from the first communication throughout the entire process. There was never any pressure to make decisions, and all of my questions were answered… promptly. I would definitely recommend them.Sales
by George R Helfrick on 02/08/2025Chris Fox, Sales Consultant from Gene Latta Ford, Hanover PA went out of his way when we purchased a 2025 Explorer providing us with professional and exceptional courteous service. This is the second vehicle we purchased with Chris. He is… an exceptional employee who went out of his way to answer our questions and keep us informed.2022 Ford Explorer
by TJM on 01/26/2025Very clean and organized lot and sales office. Everyone there greeted me with a smile. All sales staff are polite and patient. Thanks Ken B. for a great sales experience!Best Dealership anywhere by far
by Jody Flannery on 09/15/2024I have bought multiple vehicles from Gene Latta Ford and have always used Cris Fox, he has a no pressure sales way about him, and he is always honest and respectful, trustworthy and upfront about everything. I would highly recommend this… Dealership and salesman..Ford Escape Hybrid
by Chris Miller on 08/30/2024updated 09/06/2024Thanks to Bob Reder! Professional, patient and clear explanation of the vehicle’s features. I am now a proud owner of a new Ford Escape Hybrid! I would recommend Bob Reder to anyone looking to purchase a Ford from Gene Latta.2017 Mustang
by Chuck on 08/18/2024Sales Rep Bob was very helpful and answered all the questions about the vehicle we were interested in purchasing and got us the best deal. The Latta Ford team set us up with terms that were very good. Overall experience was wonderful.Great Buying Experience
by Steve M on 08/16/2024These guys are great. Hands down one of the best truck buying experiences i have had. I worked with Chris Fox and from the very first phone call with him everything was smooth and easy. I live about 2.5 hours away from the dealer and… once Chris understood where I was coming from he immediately sprung into action to get all of the paperwork ready before I arrived. I bought a used 2020 F-150 from them and the truck was as advertised and was pristine when I picked it up. Its also a nice touch to see the vehicle parked right in front of the dealer waiting for you when you pull in. I would highly recommend this dealer and Chris Fox specifically and would definitely use them again in the future.Honest and easy!
by Jonathan williams on 06/08/2024If you want an easy and reasonable buying experince, look no futher than this family run buisness. Chris Fox is an excellent sales person! He is extremely kind and friendly. I also had the chance to work with Greg who was also excellent.… Unlike sales teams from other dealerships, none of the staff try pushing you to make any hasty decisions. Everything is very well communicated and honest. I ordered a truck to be built from ford and had effective updates along the way and felt I could always reach out to them with questions. Once the truck arrived, I was only at the dealership for an hour or so before having the keys and driving off. This is the only dealership I will ever buy a Ford vehicle from as I can always trust them.My experience with Jene Latta Ford Ken Britain salesman
by Ken Weaver on 06/02/2024Ken Brittain Salesman for Gene Latta Ford Is the best salesman that I have dealt with with all my vehicles that I have purchased everywhere? He made the purchase easy and fun. I’d recommend him highly and I will too my friends.My dream came true
by Kathy Dillon on 05/19/2024When I was looking for a truck and the sticker prices just about made me cry, Chris Fox at Gene Latta came through with a vehicle of my dreams. He listened to what we had to say and explained/answered questions thoroughly. We hot a great… deal for a top notch vehicle. Lee made the paperwork a breeze and explained/answered question thoroughly. Thank you both for a stress free experience.There Is Customer Service Still In This Country And Its At Gene Latta FORD!
by NitroRichFire on 03/30/2024We can't say enough GREAT things about the AMAZING customer service at GENE LATTA FORD in Hanover, PA from Ken Brittain. Ken did an AWESOME JOB guiding us through the buying experience, You will owe it to yourself to stop in at GENE LATTA… FORD and give yourself a real treat with the EXCELLENT FOLKS that work there!Extremely pleased
by Nick K on 03/15/2024Great experience at Gene Latta Ford. Greg Sohnleitner was very knowledgeable and never made me feel like I was pressured into a decision. I would recommend him and anybody else at Gene Latta.Great Dealership to work with!
by R Lewis on 02/17/2024Travis Williams is a great sales person to work with. He is not aggressive or pushy and listens well. I have purchased 4 or 5 vehicles over past years at Gene Latta Ford and have been very satisfied with price and service. My most recent… purchase was a 2024 Ford Edge Titanium. There was a mix up in the features and accessories I wanted on this car. After purchase and titling I drove the car home and soon realized some of the features I had requested were not on the vehicle. I returned to the dealership the a few days later and Travis apologized for missing the fact that some of the features (like adaptive cruise control and memory seats/steering wheel/mirrors) were missing on the vehicle I purchased. To make a long story short Travis "fell on his sword" and Gene Latta Ford took the car I purchased back. Travis located and brought in from another dealer a second new Ford Edge Titanium in the same color with all the features I had originally specified. I'm a "happy camper" now and appreciate that Gene Latta basically "ate" one new car (which they will now have to sell as a used car) and found me another one to buy. My second new 2024 Ford Edge is great and just what I wanted. Icing on the cake is that Ford offered me a 4 year 0% interest loan to finance this vehicle purchase. I can't say enough good words about the service that Travis Williams and Gene Latta Ford provide to me!Continued Excellent Sevice
by Bob on 01/23/2024Recently took delivery on our third vehicle from Gene Latta Ford with the help of Chris Fox our salesman. Great service snd support through the purchase experience and the service department. Great people and a great organization!Smooth sailing!
by ikey88 on 09/04/2023Gene Latta Ford in Hanover is one of the most honest, kind and quickest dealerships around Hanover, PA. Chris Fox helped me get in and get out while being honest with my experience. Highly recommend checking out him and this dealership if… shopping for a new or used vehicle!
The following reviews are more than two years old. They are not included in the overall rating.
121 reviews
Fast review
by Jim from Hanover on 05/10/2023My fourth car purchased. Great service and excellent staff.Not your normal Dealer! Truly Outstanding!
by Judy Starling on 05/02/2023Chris Fox was our amazing salesman, he went over and above for us. A a normal dealer these things take all day and night, Chris and his team had us in and out in unbelievable short amount of time!! His kindness, knowledge and expertise was… outstanding and we will be purchasing from him again! Thank you!Virtual Sale!
by Kathy T on 03/15/2023I purchased a vehicle site unseen from Gene Latta and they made the process extremely smooth! My salesman was Mick Magee and he was very helpful and communicative. I live in California and purchased the vehicle without having to fly in the… store to see the vehicle or purchase it. Mick sent pictures and videos for me and was very transparent and communicative throughout the entire process. The customer service at Gene Latta is amazing. I would recommend them to anyone who is in search of a new or used vehicle. Thank you!
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