Gene Latta Ford

Today 09:00 AM - 08:30 PM
Closed Now
Sunday
closed
Monday
09:00 AM - 08:30 PM
Tuesday
09:00 AM - 08:30 PM
Wednesday
09:00 AM - 08:30 PM
Thursday
09:00 AM - 08:30 PM
Friday
09:00 AM - 08:30 PM
Saturday
09:00 AM - 05:00 PM

Customer Reviews of Gene Latta Ford

5.0
Overall Rating
(24)
Recommend: Yes (24) No (0)
Write a review: Sales | Service
sales Rating

Outstanding experience

byweimie2on 07/14/2018

I bought a 2015 ford flex from Chris Fox and he made the entire experience very easy. Chris is a true professional and highly recommend buying your next Ford from Chris.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
93 Reviews
Sort by:
sales Rating

Outstanding experience

byweimie2on 07/14/2018

I bought a 2015 ford flex from Chris Fox and he made the entire experience very easy. Chris is a true professional and highly recommend buying your next Ford from Chris.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Used Ford Fusion

bySophiemaeon 04/12/2018

I am very happy with my purchase. Ty was very professional, knowledgeable and friendly. There was no high pressure to make a purchase. He took care of all the concerns I had about the car. Thanks Gene Latta Ford and a special thanks to salesman Ty Mummert!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Buying Experience!

bynrinkeron 01/08/2018

After leaving a different car dealership very unhappy, I came to Gene Latta really not expecting anything different. Eric Emery, the sales rep I had, completely changed all of that. He made sure he understood my situation and worked with me from there. Not once did I feel pressured, uncomfortable, or belittled (which as a woman buying a car says a lot) . He went above and beyond to make sure I was happy and helped me find a new car that was perfect. Their finance guy was also the best. He was quick and made sure my payment was where I wanted it to be. 100% recommend to go here. Any future car or vehicle I purchase will be through Gene Latta. Cannot thank them enough for all their help!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service and great car; 2018 Fusion Hybrid

byJeff2018Fusionon 01/06/2018

Outstanding experience and price from Gene Latta Ford sales rep Chris Fox. Very professional, knowledgeable, and friendly and outgoing personality. Worked with us over a period of 2 months while waiting for the first Fusion Hybrid to arrive at the dealer and once in, Chris spent a lot of time discussing the car with us. Once we took delivery Chris spent several hours in the vehicle with us explaining how to use all the new features such as forward collision, stop and go cruise, parking assist, blind spot, back up alert, navigation, cell phone sync, driver setting memory for 2 different drivers, etc. And, he did this with a wind chill below zero. This is our second car from Gene Latta and we will purchase future cars from this dealer and Chris.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Outstanding

byCarl17325on 10/18/2017

Excellent experience getting new Ford at Gene Latta. No tricks, no gimmicks, no hassle. Professional, courteous staff made the buying process easy.. Special thanks to Chris Fox for making delivery a breeze.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Phenomenal

byJFerreroon 03/25/2017

I was in need of a new vehicle and I have always wanted the Ford Edge ever since my husband and I had test driven one several years ago. My husband had recently purchased a new Ford F-150 from a different Ford dealership that was closer to our house. As we were going through the Ford Certified Warranty and seeing the actual quality of the vehicles on the lot, I found myself wanting a Ford vehicle for the FIRST time in my adult life as I have always been a Nissan owner. We are relatively new to the PA area and the dealership my husband had purchased from was good, but they did not have the model and year I was looking for. I went to a non-Ford dealership just for the sake of convenience and wanting to test drive the newer model. My experience there was very sub-par. I was scheduled to meet with a certain salesperson, but he did not have "time" for us and dumped us on a coworker who had no idea what I was there for nor anything about the vehicle I was about to test drive. Upon initial inspection of the vehicle, not only was the vehicle damaged, but the price was very high with no certification or included warranty. I was feeling a little disheartened so I then searched on Google and found Gene Latta Ford with the 4.8/5 rating. I was skeptical at first as I know sometimes reviews can be fraudulent, but I took the leap and I went onto their website to see if they even had what I was looking for. I was in absolute luck. There was a fresh arrival so I immediately filled out a credit application and email about an inquiry for the vehicle I wanted. Mr. Ken Brittain responded to me promptly the next morning via text which showed me that he even read how I preferred to be contacted (that has never happened to me before - everyone ALWAYS just calls). My experience with him from the first text until I drove off the lot was by far THE BEST experience I have ever encountered at a car dealership. I was absolutely impressed. He took the time to explain every detail of the warranty to me, he actually poured my coffee which was extremely polite, he showed me where their service area was and explained the first oil change was complimentary and even offered to book my appointment if I let him know ahead of time, he showed me how to navigate the sync 3 in my vehicle and even synced my phone. I could tell that he takes great pride in his job and work ethic and it was nothing short of admirable. My husband and I agreed that we will never go to a different dealership and hope that Ken Brittain is there as long as we are in the market for purchasing and trading in vehicles. PHENOMENAL. We are definitely referring ALL of our friends who are in the area to Ken Brittain at Gene Latta Ford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Honest, straightforward, no pressure

byLefty88on 03/13/2017

Our experience was quite pleasant and low stress. Tom Garrett was knowledgeable, friendly, efficient and low key. I would and will recommend Gene Latta Ford and Tom Garrett to our friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome experience

bySfritz10on 02/22/2017

I am beyond happy with my decision to purchase a Ford Escape from Gene Latta Ford. I am in love with my escape, but I am even happier with the customer service I received. Ty went above and beyond to make sure I was walking out with thd best deals, as well as taking his time to go over everything pertaining to the vehicle with me. Ty was very personable and easy to work with rather than being pushy like other dealerships. Gene Latta Ford prides themselves on taking care of their customers, and I feel like I will definitely be in good hands for as long as I have my vehicle. I would definitely choose this dealership if choosing Ford, and I would encourage you to ask for Ty Mummert.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Simply Amazing!

byPrezman228on 02/14/2017

There are so many negatives when buying a vehicle. I ran into none at Gene Latta. From the moment I started working with Ken Brittain, I knew I would be buying a car here. The process was easy, simple, and all about me. If anyone is thinking about a new or used Ford, you must make this your first and only stop. Thank you!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Just purchased a new car

byJohnRiceon 02/09/2017

I recently relocated to this area a year ago. I'm very pleased with Gene Latta Ford's maintenance service for my used car. Also, it was a pleasant surprise buying a new car - the honesty - the no pressure sale - the financing, etc. There was no "bait and switch". Also, the salesman, Philip Slaugh, spent extra time explaining the operation of the car's features.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Excellent staff and customer service

bySnowsurferon 01/20/2017

Great atmosphere, with zero pressure to commit. Even got us a better rate on the loan

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Buying a used vehicle

byHappyFordon 01/04/2017

Tom was great. He got us in a used car with low mileage and a good price that fit our budget. Great service. Love my 2014 Ford Escape. Thank you. Julie

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

The way car buying should always be

byaxe169151on 01/03/2017

Tom and his staff were exceptional during my buying process. Literally, I was in and out the door in 2 hours after working through some logistics and negotiating via email and text the day before! From start to finish I had the price I wanted, the trade amount I desired, AND the truck I was looking for in under 24 hours from inquiry to driving off the lot. They were well prepared and efficient with their processes. I am always skeptical about new things and am usually a creature of habit; I was nervous about coming too this dealer as I didn't know them from Adam. I am glad the staff reached out to me and made me feel welcomed once I arrived. Truly outstanding car buying experience!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2016 f150. Travis Williams

byFastgt500on 12/10/2016

Excellent experience!! I highly recommend !! Fast, easy, and friendly transaction. I will return. Thank you. J. G.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Sales review

byHunter70on 12/10/2016

Rich walker absolutely treated us with respect and kindness i could not have asked for a better sales rep. He listen to what we wanted and made it happen. Thanks i would definitely go back in the near future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Amazing service

byJimmyWaughtelon 12/03/2016

From the moment we walked into Gene Latta Ford we were treated like we were part of their family! They did not pressure us into looking at anything we weren't interested in! It was such a pleasure working with Rich! We will definitely recommend this dealership to our family and friends!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Awesome Sales Staff

byPennRamson 12/01/2016

My wife and I had a very good experience with Gene Latta Ford. Both Tom Garrett and Rich Walker (Sales) were instrumental in getting the right vehicle for us. They were very helpful in answering all our questions on features in regards to the 2017 Ford Escape Titanium package. While we had ordered the vehicle to have just the features we wanted, they were willing to leave us test drive a similar vehicle and inquire on how everything worked. When the vehicle arrived, financing was very thorough in helping us get done quickly and gave us additional warranty coverage. Even the shop installed factory seat covers after we inspected the leather seats and did a fine job. My wife and I would highly recommend the entire staff for their courtesy and friendliness at Gene Latta.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2016 Explorere

byMandizzle10on 11/28/2016

I would like to give a huge thank you to Chris Fox for the ease of buying a new vehicle from Gene Latta Ford. Chris made the experience extremely easy and was very knowledgeable on the vehicle I bought. Would certainly go back again, no games and no shady business. Thank you! Amanda F.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Super Experience

byGMcGowan44on 11/15/2016

Dealt with a young gentleman name Lee, he could not have made the experience any nicer or more convenient. Got a great deal, and these folks are super to work with. Highly recommend them!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Purchased vehicle

byJoyelleon 11/05/2016

Had an over all great experience at this dealership. I was not pounced on immediately upon arriving. When i was ready to see the car Travis did amazing job explaining all the features of the car and all my options. I felt no pressure from him or finance department. I would highly recommend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2016 F 150 Truck

bytiffanyon 10/31/2016

2 years ago I bought a 2013 Cargo Van here. I liked the way I was treated so I returned recently and bought a 2016 Ford F150. The price was very fair and the trade-in was fir as well. The salesman, F & I man treated me respectfully, completed the deal quickly. I would highly recommend anyone searching for a vehicle to try them. You won't be disappointed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

about our dealership
Google Map