Sloane Toyota of Glenside
Customer Reviews of Sloane Toyota of Glenside
Review type:
Recall Appointment
by AJ on 09/10/2024updated 09/19/2024I was only there for an hour and it didn’t feel like I was there long. I don’t have any complaints from the service provided. My car was on recall for the airbag and they handled the situation for me. Everyone was so nice and I would go… there again.Toyota Saves the Day!
by O Jackson on 05/28/2024After eleven years my Highlander's engine gave out on me. But no problem. Toyota installed another and got me back on the road in no time. To the crew at Toyota Glenside: Thanks for everything!We're glad to hear our team at Sloane Toyota of Glenside could get you back on the road quickly! Thanks for sharing your experience and trusting us with your Highlander. Safe travels ahead!
Awesome service as always
by Mona on 03/18/2022First of all I liked that I was called to schedule an appointment because my service was due. It made me feel like they actually care and I’m not just a number to them. Also the service itself was fast and they let me know of anything my… car needed with pressuring me to do it, simply gave me their best advice. The wait area is awesome and it really was just an all round great experience as it always is.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Thank you for choosing Sloane Toyota of Glenside! Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400
Good service
by M Adler on 01/08/2022Courteous and professional. Reasonably priced.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Thank you for choosing Sloane Toyota of Glenside! Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400
Great service
by N Davis on 12/13/2021efficiency, helpfulness, professionalism, courteous staffWe're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, David Meyrick Service Manager Sloane Toyota Glenside 215-885-5400
They made it so easy
by Andrewp on 07/30/2021It helps when you get service that looks out for you. And will fix your car with the same parts that the car was made with..! Free ride home if your local, and they are clean, your car is clean like it was when you got it. I have been using… them from 2007 tell today, and They have only got better. All Dealers are not the same. This one, so far so good..!Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Thank you for choosing Sloane Toyota of Glenside! Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400
15,000 mile service
by Gerald A Miller Jr on 12/08/2020I am truly impressed by Sloan, their COVID following was second to none. The people you dealt with did everything to make me feel comfortable, and were all courteous and knowledgeable. I had a call back to replace a damage part (back… panel in my RAV4) Can say the same thing on that visit also. I just have nothing but high recommendations for Sloane ToyotaWe appreciate you taking a moment to leave us this wonderful feedback! The safety and satisfaction of our customers is our highest priority, and we're happy to learn you felt comfortable during the entire transaction. Let us know if there's anything else we can do for you! Sincerely, David Meyrick Service Manager Sloane Toyota Glenside 215-885-5400
Service Review
by C Boyd Abner on 10/08/2020I needed an oil change and was able to be seen pretty quickly. Overall, I really appreciated the quickness of service and customer service. The staff that assisted me were nice.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, David Meyrick Service Manager Sloane Toyota Glenside 215-885-5400
Another positive experience getting my car attended to
by Great job on 08/07/2020Everything was as I expected. Service was timely; explanations were thorough; everything was done as I had expected.Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, David Meyrick Service Manager Sloane Toyota Glenside 215-885-5400
New hybrid batteries
by Bruce on 03/15/2020Seamless service...car was picked up from my mechanic and delivered to sloan (thru AAA) without my needing to be at either site. Sloan arranged transportation for me to pick up my car; had almost no wait time for that transportation.Bruce, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, David Meyrick Service Manager Sloane Toyota Glenside 215-885-5400
Sloane Toyota of Glenside is Outstanding!
by Dina on 02/25/2020I have been a loyal customer of Sloane Toyota of Glenside for decades. As my family has grown they have been right there to help me to select the best vehicle to meet my needs. I have purchased new and used vehicles. I have had several… Camrys, a Sienna and now a RAV4 XLE which I absolutely adore! The service department has excellent service hours and they have even accommodated me when I have just walked in. My customer service specialist, Herb Lindley, is outstanding. He always reviews my service history, and provides a clear review of what I need to have done when I bring my vehicle in. There are no surprises. Herb and I also collaborate to prioritize on future maintenance to maintain my vehicle. Herb also informs me of any specials or coupons that will help with the cost. I also like the fact that I usually meet the mechanic before he works on my car and after he works on my car to review his findings. The service is completed quickly and efficiently which is why I always wait while my car is being serviced. I do have the opportunity to drop my car off, if needed. The receptionist at the desk where I make the payment is always friendly and will ask if I have any questions or concerns before I check out. It is also very convenient that I will get a text when my car is finished and I have the option of paying on my cell phone. I'm very pleased with the service provided by Sloane of Glenside and that is why I am a loyal customer.Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400
Dynamic Service
by Eddie on 01/15/2020Convenience and timeliness of service.We appreciate the kind words, Eddie. Thank you for choosing Sloane Toyota of Glenside! We look forward to seeing you again in the future! Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400
Review on Herb
by Joseph on 12/22/2019updated 01/02/2020We were very satisfied with the service provided by Herb. He went above and beyond to help us again!!Joseph, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Herb went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400
Flexibility and good communication
by Carol on 12/24/2019Flexibility of appointment time, rescheduling as necessary. Lyft ride home. Fitting in an official inspection I remembered at the last minute on top of the maintenance that I asked for. Keeping in touch by text.Carol, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the Lyft we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, David Meyrick Service Manager Sloane Toyota Glenside 215-885-5400
auto service
by Pam on 12/24/2019Expediency, professionalism, expertise.We appreciate the kind words, Pam. We look forward to seeing you again in the future! Thank you for choosing Sloane Toyota of Glenside! Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400
Service above and beyond
by Harry on 12/17/2019Professionalism Very proressional staff. Everything done to my satisfaction!Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, David Meyrick Service Manager Sloane Toyota Glenside 215-885-5400
Great service always
by Pamela on 11/16/2019updated 11/22/2019Alan Brason was very professional and my car was done promptly and efficiently.Pamela, thank you for your kind words about Alan. He is a great asset and we appreciate all he does. Please don't hesitate to call if we can help with anything at all. Sincerely, Richard Rozzelle Service Manager Sloane Toyota Glenside 215-885-5400 office
Sloane was awesome with my hybrid repair!
by Laurie on 11/21/2019The experience was amazing from beginning to end. I arrived without an appointment because my hybrid light had an error and was promptly offered a lyft ride home. Then Tim was awesome, he spent a ton of time to investigate the error… codes, originally estimated the repair at $1900 but it ended up due to his due diligence to be only $600. He get me advised during the whole process.Hi Laurie, and thank you for this great review! We're very happy that Tim was here to help you and treated you with the customer service we know you deserve. Sincerely, Richard Rozzelle Service Manager Sloane Toyota Glenside 215-885-5400 office
Car service
by Marcie on 11/14/2019Efficient...done in the time I requestedMarcie, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Thanks for choosing Sloane Toyota of Glenside! Have a great day! Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400
Great Service
by Bill on 11/02/2019updated 11/08/2019Work performed excellently at a reasonable price.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Richard Rozzelle Service Manager Sloane Toyota Glenside 215-885-5400 office
Yes
by Jacqueline on 10/25/2019updated 11/01/2019The work is great and always with a smileWe're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Take care! Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400
Sloane Toyota of Glenside serves the Glenside, PA area with New Toyota and Used Car sales and service. We have regularly updated lease deals, flexible financing, and a fully stocked parts department. Part of the Sloane Automotive Group, which has been serving the Philadelphia area's automotive needs since 1970, we look forward to helping you. "There Is No Place Like Sloane." Contact us today:
503 N Easton Rd
Glenside, PA 19038
(215) 885-5400
https://www.sloanetoyotaglenside.com/
AJ, we're glad to hear you had a positive experience with the recall service at Sloane Toyota of Glenside. Thanks for sharing your feedback and we look forward to seeing you again!
by Sloane Toyota of Glenside on 09/19/2024