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Customer Reviews of BMW of Fort Washington
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Outstanding Sales Experience
by Lou P on 02/19/2025
I've purchased many cars over the years. Most of my dealer experiences have been very good. The sales experience at BMW of Fort Washington was outstanding. My salesman, Phil Milewski, was the best. There was nothing he would not do or… address for me. His attitude was "what else can I do for you to help you with your buying decision." He was very accommodating with demonstrating the features of the car. Maybe this sounds like what all salespeople do but Phil does it with a passion and flare that go beyond expectations. And even more impressive is the support after the sale. I've since spoken with Phil numerous times on how to do something with my new X5 and he is super responsive with answering and calling back. I don't know what else to say other than working with Phil was the absolute best sales experience I've had and highly recommend Phil and Fort Washington BMW. They are not my local BMW, and I would travel back there for my next purchase. PS I met other personal there, Sales Managers, Finance Manager and others and all were welcoming and easy to work with.
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My car feels new!
by Gail Redpath on 07/28/2025Ben was excellent and made sure I was completely satisfied with the service they did and oversaw them buffing out marks and scuffs that I thought were on there forever! My car is looking and running better than ever!Gail, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Best Dealership & Top-Tier Service
by Alexis Fox on 03/06/2025BMW of Fort Washington is above & beyond the most DEVOTED, CARING, EFFICIENT, 5-STAR, consistently supportive facility/dealership/service center. It is a privilege to drive the beautiful BMW that I have been driving for the past two years,… but even more of a blessing to know that I am being so well cared for by the team at my BMW of Fort Washington dealership. Beginning with our sales representative, Andrew, to the unwavering support and superior service/assistance from Michael Fastman, who has single-handedly gone above and beyond the call of duty for us on several occasions; to the wonderful and attentive service from Service Manager, Frank Manna & Ben Ammar, Customer Relations Manager, who have also been an absolute blessing. Overall, I have never had such wonderful service from top to bottom at a dealership in my life, and I feel very lucky to be working with them, as I continue to drive my BMW X5. It is also why mv husband recently purchased his newest vehicle from them and he too, is now driving a BMW X5 hybrid that he purchased in December 2024 at Ft. Washington as well. Thank you all for everything that you do. We are unbelievably grateful!Hi Alexis, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Ben!
by M on 02/27/2025updated 03/06/2025Ben's excellent service while shuttling me from the dealer was second to none. His accomodating manner and consideration for me working while in the vehicle was remarkable. Turned on the massage seats, maintained a relaxing speed, and… attentive the entire ride from the dealer. He picked me up from my house and on the way back to get my car, the same cadence.Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Outstanding Sales Experience
by Lou P on 02/19/2025I've purchased many cars over the years. Most of my dealer experiences have been very good. The sales experience at BMW of Fort Washington was outstanding. My salesman, Phil Milewski, was the best. There was nothing he would not do or… address for me. His attitude was "what else can I do for you to help you with your buying decision." He was very accommodating with demonstrating the features of the car. Maybe this sounds like what all salespeople do but Phil does it with a passion and flare that go beyond expectations. And even more impressive is the support after the sale. I've since spoken with Phil numerous times on how to do something with my new X5 and he is super responsive with answering and calling back. I don't know what else to say other than working with Phil was the absolute best sales experience I've had and highly recommend Phil and Fort Washington BMW. They are not my local BMW, and I would travel back there for my next purchase. PS I met other personal there, Sales Managers, Finance Manager and others and all were welcoming and easy to work with.Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great experience with Dan McCloy
by Rick on 05/21/2024Dan did a great job from start to finish. He listened to what I wanted and then took the steps to make it happen. Profession and positive experience from start to finish. Would highly recommend Dan.Hi Rick, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation and have an amazing day!
Dan McCloy is a fantastic sales rep.
by Kevin B on 05/10/2024Dan McCloy took a lot of time to work with me to get the exact car I wanted at a fantastic price. I am very happy with this leasing experience. I've gone through this process several times at other dealerships and this was the best… experience I have had. I will be back for my next car.Hello Kevin, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Dan's the man
by Stephen on 04/02/2024Great buying experience. Dan was helpful and always available to answer questions and assist with transporting my vehicle after purchased. Great product at a reasonable price.Hi Stephen, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Beemer X5
by Rosaver on 09/16/2023Can’t even begin to describe how fortunate we were to work with Dave Reedman on the purchase of our X5. We found Dave to be extremely professional, personable, knowledgeable, sincere, and willing to assist us in any way he could. We… couldn’t be more pleased, and would recommend him and BMW of Fort Washington to everyone interested in a BMW.Hello, thank you for your kind review; we are happy to pass along your comments to Dave here at BMW of Fort Washington! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Best Experience Ever
by Steve K on 09/11/2023Can’t even begin to describe how fortunate we were to work with Mike Prince on the purchase of our new X5. After a negative experience with another BMW dealership, with which we were customers for over fifteen years, our neighbor highly… recommended we see Mike. We found Mike to be extremely professional, personable, knowledgeable, sincere, and willing to assist us in any way he could. The customer care he provided was outstanding. We couldn’t be more pleased, and would recommend him and BMW OF Fort Washington to everyone interested in a BMW.Hi Steve, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
The following reviews are more than two years old. They are not included in the overall rating.
5 reviews
Excellent Experience
by Rachael H on 05/27/2022I can’t thank Phil Milewski at BMW Fort Washington enough for his help. He answered all my questions quickly and helped me figure out the best way to move forward with the purchase of my car. I drove a significant distance to visit the Fort… Washington dealership and it was the most pleasant experience I’ve ever had buying a car. Not only was Phil as helpful and friendly as expected, he made me feel like I was his only client of the day. Their finance manager, Josh Farrell, was equally impressive, professional and knowledgeable. He explained everything simply and was ready to answer any question I had. Every staff member I encountered at this dealership was courteous and helpful throughout my time there. There is no doubt that this dealership focuses on customer satisfaction and it shows. Well done!Satisfied to the max
by Jason Ellis on 12/07/2021After calling multiple dealerships trying to save every dollar, Phil answered the phone with the right energy from the first day till delivery day of my new vehicle 🚗. Straight up guys with no bs🤬 in between!!! Happy customer with my… new 2022 M235i Thanks again guys, surely recommendable 🙏🏾Mind blown
by Rebecca on 11/09/2021When I walked into BMW of Fort Washington, I had no intention of purchasing a vehicle that day. To be honest, a BMW wasn’t even at the top of my list! With the stereotype on car dealers, I had hesitations going car shopping. I expected… someone to sell me on the most expensive option, but that couldn’t be further from the truth when I met Troy. Not only did he advise me against getting something pricier, he educated me on the why. There was absolutely 0 pressure to commit on the spot, and because of that, I was sold. Since purchasing the 2022 X3 that day, I’ve been in constant communication with Troy. Whether he reaches out to check on the car, or I’m following up on the registration, he has really gone above and beyond and has smashed all of my stereotypes. If you’re looking for an honest dealership, go to BMW of Fort Washington and ask for Troy. You will not regret it!Best purchase from BMW of Fort Washington!
by Julia on 11/05/2021The overall experience at BMW of Fort Washington was smooth and easy! We were working with Ed Fallon, who really made this purchase a pleasant experience.It's wonderful buying from a car enthusiast
by Ravi K on 11/04/2021We just drove back from Spartanburg, SC in our brand new 2022 X5. We picked it up at the BMW Performance Center. What an amazing driving machine. We originally intended to break up our ~12 hour drive in to 2 days but when we got in the… car, we couldn't stop until we got home. ;-). We purchased it through BMW of Fort Washington, PA (MileOne Auto Group). Edward Salloum set us up with the perfect vehicle with all the right options package. I have purchased many cars in my life and this was the best experience. There is a huge difference working with a real car enthusiast rather than a person just showing up for work to make a living. Thanks Edward for setting us with the perfect vehicle to enjoy for many years to come. And the Performance Center Delivery program is also fantastic.
About our dealership
Offering Pennsylvania drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Fort Washington is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by Niki Abney on 02/20/2025