BMW Of Devon
Customer Reviews of BMW Of Devon
Review type:
Very pleasant experience
Devon is awesome
by Dre on 01/05/2021The purchasing process was smooth, my client advisor Greg DiRocco was awesome and made me feel like a BMW family member.Thanks for this awesome review, Dre! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Perfect Pandemic Service
by MikeC33 on 01/05/2021My Service Advisor, Rony, was excellent. Your dealership was able to accommodate my need to have my car picked up and dropped off at my home for my appointment and it was all contactless. I also appreciate the video that was emailed to me… during my inspection.We appreciate you taking a moment to leave us this wonderful feedback! The safety and satisfaction of our customers is our highest priority, and we're happy to learn you felt comfortable during the entire transaction. Let us know if there's anything else we can do for you; be it service or sales. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Rockstar Team
by Aaron on 12/29/2020Frank was truly outstanding not only at the technical level but also at the relational level. I would and will come back to buy from him again no questions asked. In finance Chris too was nothing short of stellar. These two made the deal… absolutely seamless.Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Mike S.
by Michael on 12/22/2020Being able to schedule service, on line, to meet my schedule is a plus. The check-in process was pleasant an efficient. There were no surprises and no one tried to sell me more than what was needed. In and out in a timely manner.Michael, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Good experience
by Robin on 12/13/2020Our sales rep (Andrew Krier) was friendly, knowledgeable and responsive without being pushy. He worked with the service department, pre-owned and genius staff to provide us with integrated and helpful service.Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great Service
by Ivette on 12/05/2020Everyone was very friendly and helpful. Anthony is very knowledgeable and was able to answer all my questions so I could make the best decision.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great experience!
by Stacey on 12/04/2020There was no pressure. Everyone was extremely friendly. I felt safe. All of the people in the dealership wore masks. I left with a car and without a headache. I will go back when I’m ready for my next vehicle.It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to BMW of Devon. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great service and Covid safeguards
by Herbert on 11/24/2020The entire process; turning my car in for service, picking up the loaner and the post service pickup were very well organized, and safe. I am very impressed with the thoroughness of your procedures. I liked the easy pay-on-line. The… technician's video is a great innovation as well.Hi Herbert and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at BMW of Devon. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Awesome car buying experience
by Philip on 11/04/2020The dealership itself is kept in amazing condition. Drew Wendle is the man! He made the experience incredible. I will be back, and I will send everyone I know there.Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Excellent in all departments!
by Elizabeth on 10/14/2020From beginning to end, everyone was courteous, putting a premium on customer service. And I was impressed by the safety precautions everyone observed. And my salesman, Brad Tabolinsky, is such a talented and concerned guy. Chris, your… credit manager, was excellent to deal with.Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Awesome and problem free
by Baldev on 09/29/2020No fuss friendly upfront. All information was given and fair market value for trade in. Drew my consultant was excellent in answering all my questions.Hi there! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great service!
by Anne on 09/29/2020My loaner was ready when I pulled in to the service area and there was a rep there to meet me. Immediately I received a phone call going over everything that was to be serviced on my car. I received a call updating me on progress and… check out was easy!Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Satisfying Transaction
by Edward on 08/08/2020Honest negotiations and outstanding customer serviceIt is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great BMW Dealer and Superb Customer Service Rep
by James on 07/25/2020My customer service rep Drew Wendle was amazing and is a credit to Devon BMW. In the search for the BMW I purchased, Drew went above and beyond to quickly answer all of my questions and explain in explicit detail how to get the most out of… my new 540xi. His followup to detail and excitement about the brand was infectious to me even though this is my 5th BMW. You need more than 5 stars to do my experience justice.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great Sales Service
by Michael on 07/22/2020Great buying experience and excellent sales service especially Dale Levin, my sales rep. I would definitely refer my family and friends to buy their cars here.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Car buying experience
by Fred on 07/09/2020I Enjoyed working with the staff especially the salesman Hakim. Given the circumstances of the Covid-19, I was very pleased with how safe he made me feel and how personal the experience was bringing me the cars to my house was over and… beyond duty! I felt he took all my needs seriously and provided excellent service answering all my questions effectively. In all my years of buying cars , this was the best experience I have ever had!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Service Work performed on my car at Devon BMW
by Jeff on 06/30/2020Service reps are very polite and the mechanic that worked on my car (Kyle Lord) personnel met with me to discuss the repair work that was done.Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great Service
by Jack on 06/18/2020Mr. Drew Wendle was great in helping me finding a vehicle and simplifying the leasing process. Overall a great experience and Drew made me feel like he cared about his customer. It is a great reflection on the professionalism at BMW of… DevonReviews like yours are truly a breath of fresh air, Jack! Drew is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. All the best, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great customer service
by Kimberly on 06/09/2020I like that I have Jeff Martin as my service manager. He is very attentive to detail and is always able to answer my questions.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
BMW of Devon
by Richard on 06/02/2020I felt very safe and was extremely comfortable with the procedures enacted by the dealership. The car, as always, was serviced efficiently and effectively and was ready before the time it was promised. Jeff Martin is beyond fantastic!Thank you so much for taking the time to write such great feedback, Richard. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Jeff was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. All the best, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Impeccable service, courteous and efficient!
by Layla on 05/27/2020updated 06/02/2020The system was flawless form check-in, to service and pick-up particularly during this time period where all parameters have changed. The service manager was in contact with me throughout the time my car was in so I had no questions at all!Thanks for the kudos, Layla. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Kind regards, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
With the power of the Sloane Automotive Group we will be able to deliver all of the services and amenities that you would expect from a premium BMW Dealership in Devon, PA. Whether you are a new customer or someone who has been to this location before, we are looking forward to having an opportunity to WOW you with premier customer service and professionalism.
The all new BMW of Devon is located at 20 Lancaster Avenue in Devon, PA right near the Devon Horse Show. We are open for service Monday through Friday 8am-5pm and Saturdays 9am-5pm. We will be expanding our fleet of BMW Service Loaner vehicles as well as providing shuttle services to nearby venues.
Please visit Sloane Automotive Group's All-New BMW of Devon in person. We think that you will be impressed and we are excited for the opportunity to serve Devon, Malvern, Norristown, King of Prussia, Berwyn & Wayne.
If you're in the market for a new or used car, you've come to the right place.
- Complimentary Loaner Cars
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
It's great to know that Anthony provided you with a smooth and informative experience at BMW of Devon. We appreciate your recommendation! Enjoy the ride in your new BMW X3!
by BMW of Devon on 02/29/2024