C. Harper Buick GMC
Customer Reviews of C. Harper Buick GMC
Review type:
CHarper Buick Connellsville
Connellsville PA service dept
by Anonomys on 05/27/2025There was little to no communication between the service representative and myself. They couldn't tell me why the repair was needed and advised I had to speak with the service technician directly. I never received updates on my vehicle… throughout the day until I called to check on things. This was not a pleasant experience and the lack of communication has put a bad taste in my mouth. In fact the representative never called to tell me my car was done, I ended up calling 20 minutes before the dealership closed and the only option I was given was he would send a link to pay and he would leave the keys under the mat behind the building.Thank you for your feedback. We appreciate you sharing your experience with us at C. Harper Buick GMC. We understand how frustrating a lack of communication can be, especially regarding the repair of your vehicle. We strive to keep our customers informed and appreciate your insights on how we can improve our service. Please feel free to contact us directly so we can discuss your concerns further. Your satisfaction is important to us, and we genuinely value your input. Sincerely, Jessica Lauman Customer Experience Director C. Harper Auto Group 724-580-2741
CHarper Buick Connellsville
by Rotor23 on 08/04/2023I never had such an enjoyable experience low pressure! The staff was so pleasant helpful and respectful! Great experienceThank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The C. Harper Buick GMC Team
service routine
by Billjrs on 12/14/2022great fast and friendly serviceThanks for your perfect review, Billjrs! We're glad to hear that our team was friendly and fast! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The C. Harper Buick GMC Team
Great Local Dealer
by racewayjohn on 03/31/2010Even though they are in Connellsville, we have found that a number of people we encounter know of/or bought a vehicle from Brooks- even 75-90 miles away! (We live about 90 away) Sales team was very professional and did not waste our time… with the "normal" back-n-forth haggling. Good numbers, honest commitment, and post sales follow-up rate this dealer a 10. Thanks!
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The C. Harper Buick GMC Team
by C. Harper Buick GMC on 08/07/2023