Keystone Ford
Today closed
Customer Reviews of Keystone Ford
Review type:
Have feedback for this dealer?
The following reviews are more than two years old. They are not included in the overall rating.
52 reviews
Sort by:
Replace Heat Shield
by stu1105 on 12/25/2015Excellant service and very helpful. Will definitly purchase my next truck from your dealershipGreat dealership
by Heb112890 on 12/13/2015Keystone has excellent customer service. Very reasonably priced. Salesmen are knowledgeable and accommodating. My entire family has purchased a vehicle from Keystone and will continue to do so. Randy is the salesman you want to ask for.Found our special F 150
by Chasrbe on 12/01/2015Keystone Ford worked very hard to locate a special 2015 F150 to meet our needs. Service and financing was fast and smooth. We will be back again!Great Service and Kind People
by tglo on 11/30/2015I enjoyed the pleasant atmosphere and kind customer service.Customer Satisfaction
by Hatfield1 on 11/30/2015I purchased a 2016 Fusion because I was very pleased with my 2012 Fusion. I was due for my first oil change and dropped off my car the night before. My car was ready as planned when I arrived the next day. The service report was very… detailed which is very good. This is my first purchase at Keystone and so far I could not be happier with the sales experience or service experience.October oil change
by hannahr2313 on 10/22/2015updated 11/13/2015Darian is always super helpful. I totally trust the service department and never worry that I'm getting ripped off.Good serbice experience.
by medicman4474 on 11/08/2015I have a 2006 Focus that required a minor repair. I was able to obtain a diagnostic appoibtment the same day, and my repair was completed two days later. The service staff was friendly, organized, and explained everything.Excellent service
by ScottKane88 on 10/31/2015updated 11/11/2015I have bought all my vehicles from keystone ford. I have a Ford Ranger, Ford Escape, and a used car, a Toyoda, Echo. The Ford Escape was our recent Purchase, Randy Hess was my Sales rep, I bought the Toyoda, and the Escape from him.… Excellent sales rep. Also would like to say that Darian Falcone is very good with managing service for all our vehicles. Fact the Echo got 4 new tires,and got some brake work done. I'm very pleased with the proformance Echo is doing now,with new tireshappy
by scott1017694 on 10/25/2015This is the second vehicle I bought from Keystone Ford I told the salesman exactly what I was looking for and he show me what when it I would recommend Keystone Ford to someone looking for a carGreat Service
by Jcolbert8315 on 09/15/2015We had very wonderful experience. We were walked through each step of the process in order to obtain a vehicle that would fit our family needs.Rating Review
by cgcourtney on 09/11/2015Russ was a great salesperson. I know he has been doing this for some time, however, he was willing to go the "extra mile" with me. On a personal note, he was good with my child and I know how 5 yr olds can be....Great service
by cindyedge on 08/26/2015Love my Ford Edge !!!! Great friendly atmosphere. Facility is spotless. Would recommend anyone to buy hereGreeat Part of My Day
by TGlo on 08/19/2015Darian, in the service department, was extremely helpful and super friendly. All service was done in a very timely manor and the waiting room was comfortable and welcoming. Overall, an enjoyable part of my day.Love our new cars!
by ambcarter07 on 08/06/2015My husband and I purchased a Ford focus and explorer. Our salesperson, Jimmy was very helpful, friendly and patient during our whole experience. I would highly recommend anyone to Keystone Ford.Great Staff - Great Car - Easy Purchase
by aparsons2476 on 08/03/2015This was my first time purchasing a car. Rick and Casey were really helpful in explaining each step of the process. I was able to drive the car for 2 days before making a decision. Even at the end of the 2 days, they really left the… decision up to myself and never once tried pressuring me into buying the car. I love my focus and recommend Keystone Ford and Rick and Casey in particular to anyone in the area.Keystone Ford's Excellent Service
by fairfield8527 on 07/29/2015My 2006 Ford Ranger was serviced on July 28, 2015. I thought I might need a new set of tires to replace my original tires, but was told it was not necessary at this time. However, Darien, Service Representative, provided me with two… quotes for a future tire replacement. I appreciate the attention to detail and the thorough report card explanation he provides each time I visit.lGreat customer service.
by doogie5827 on 07/07/2015My inspection was overdue and Tracy was so helpful in getting me an appointment quickly and helping me with all the documentation necessary for the inspection. She certainly goes above and beyond to ensure customer satisfaction.Pleasant experience
by rah88 on 07/06/2015I traded in my Volvo station wagon for a 2011 Ford Fusion at Keystone Ford and the experience couldn't have been better. My salesman Jim Ridenour was very patient and helpful. I never felt pressured to buy and he answered all of my… questions. I had originally come in to look at an awd Ford Taurus but it had already been sold so I test drove a Ford Fusion and a Chevrolet Impala instead. I really liked the Fusion but I wasn't ready to buy it until I could get the car looked over by my mechanic. Keystone Ford didn't have a problem with that and let me take the car for a day. My mechanic found the car to be in great shape so I went ahead and bought it. Keystone Ford has a large selection of both new and used cars. From what I saw on the lot the cars are in great shape and the prices are reasonable. I would definitely recommend Keystone Ford if you are looking for a friendly no pressure car buying experience.Pleasant Experience
by redcar2179 on 07/05/2015Purchasing my new 2015 Fusion at Keystone Ford was a pleasant experience. I never felt pressured into making this purchase. My sales advisor was extremely helpful with answering my questions. I am totally satisfied with everything… Keystone Ford did to help me purchase my car.Tire Purchase, Inspection and oil change
by DFFORDF150 on 07/03/20152010 Ford F150 4X4. Great service and very helpful in answering questions in regards to tire inquiry and purchase as well as knowledge of benefits to finance thru Ford credit.service follow-up
by ayr on 06/22/2015Service was fine... did not take very long.... in particualr I was interested in having the oil changes & the inspection renewed.... everything on the inspection passed - but this weekend I received a notice from you all that the tires were… marginal and that as an outstanding service issue I need to schedule anotehr appt.... I find that very strange - I was told in person that the tires were ok (although showed some wear) and probably would need replacing by the end of the summer... :-(
About our dealership