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Customer Reviews of Martin Main Line Honda

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202 reviews
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  • First Honda

    5 out of 5 starsby Jbrockfam on 02/25/2015
    updated 03/05/2015

    The sales experience was seamless. Not a great deal of haggling nor was I made to feel like my interests were not valued. I felt respected.
    • We are committed to providing top quality customer service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Martin Main Line Honda, we value our customers and we look forward to seeing you on your next visit. Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600

      by mainlinehonda on 03/06/2015

  • Great Experience

    5 out of 5 starsby sanedo on 02/25/2015

    All of the people were great - honest and easy to deal with. Super fast response and great price on the internet.
    • It is wonderful to hear that our staff at Martin Main Line Honda was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600

      by mainlinehonda on 02/26/2015

  • Five Star Dealership Martin Main Line Honda

    5 out of 5 starsby Georgios on 01/23/2015
    updated 02/01/2015

    The professionalism and integrity of Mr. Ted Altes, underlined by his superb personality, courteous handling of the purchase that made us feel comfortable, welcome and well informed from my initial phone call to the signing of the purchase. Indeed, Mr. Altes is an asset to the dealership. In addition, we are very impressed by his high level of technical knowledge, as he was the one who did short out a technical difficulty in the car's phone communication system. Furthermore, my family and I, are very impressed by the business and personal hospitality extended by the dealership management. We are very happy with the excellent 2015 Honda Civic EX we purchased and we highly recommend Martin Main Line Honda in Admore PA, as a five star Dealership. We Thank you!
    • Thank you for taking the time to provide us with this exceptional feedback. It means a lot to us that such an informed guest would provide us with such a great review and a fantastic star rating. We pride ourselves on offering great customer service and when one of our guests takes the time to share their experience at our dealership in such great detail it helps us to know what we are doing right! Ted is a great asset to our team and we are happy to hear that you had such a good experience working with him. Be sure to LIKE us on Facebook and FOLLOW us on Twitter for special updates and offers. Sincerely, Mike Freeman - GM

      by mainlinehonda on 02/13/2015

  • Makes it easy to buy a Honda

    5 out of 5 starsby shhcrv on 01/30/2015

    Sometimes buying a Honda can be tough, not because of the product, but because of the dealer. The local "nice place" Honda dealer initial offer was full MSRP for the car, and just above scrap value on the trade-in. Seriously. When I pointed out what others were offering, they said they'd get back to me (they did), but the arrogance was amazing. They lost my businesss right then. At Main Line, we purchased our 2015 CRV and the entire experience was easy, quick (just over two hours), and for an agreeable price. Bill Mears walked us through the entire process effortlessly and we never felt any pressure to do anything. All car buying should go this smoothly.,Sometimes buying a Honda can be tough, not because of the product, but because of the dealer. The local "nice place" Honda dealer initial offer was full MSRP for the car, and just above scrap value on the trade-in. Seriously. When I pointed out what others were offering, they said they'd get back to me (they did), but the arrogance was amazing. They lost my businesss right then. At Main Line, we purchased our 2015 CRV and the entire experience was easy, quick (just over two hours), and for an agreeable price. Bill Mears walked us through the entire process effortlessly and we never felt any pressure to do anything. All car buying should go this smoothly.,Sometimes buying a Honda can be tough, not because of the product, but because of the dealer. The local "nice place" Honda dealer initial offer was full MSRP for the car, and just above scrap value on the trade-in. Seriously. When I pointed out what others were offering, they said they'd get back to me (they did), but the arrogance was amazing. They lost my businesss right then. At Main Line, we purchased our 2015 CRV and the entire experience was easy, quick (just over two hours), and for an agreeable price. Bill Mears walked us through the entire process effortlessly and we never felt any pressure to do anything. All car buying should go this smoothly.
    • We love hearing from our customers, so thank you so much for stopping by to share your incredible experience at Martin Main Line Honda! We know that buying a car is an important decision, and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Have fun driving! Sincerely, Mike Freeman - GM

      by mainlinehonda on 01/30/2015

  • Repeat performance

    5 out of 5 starsby MikeReyman on 12/20/2014
    updated 01/03/2015

    Dave Tierney is a great salesman. 2ndcar I'm getting from him. Hard working, personal and good sales skills. I have recommend others to Dave and will continue to do so.
    • Mike, thank you for this great review. We're happy to hear about your positive experience, and it's wonderful that you enjoyed working with Dave. If you have any further auto needs, please feel free to contact us. We look forward to providing you with the same great service next time we see you. Sincerely, Mike Freeman - GM

      by mainlinehonda on 02/13/2015

  • Great Salesperson

    5 out of 5 starsby Kelvin69 on 12/24/2014
    updated 01/03/2015

    The salesperson was very knowledgeable about the Honda CR-V and she wasn't very pushy about my wife and I purchasing the car the same day. The salesperson was very in tuned to our needs and our desire to get the best car for our money. In a nutshell, the salesperson behavior and positive attitude was a big factor in our decision to purchase a Honda product.
    • Thank you for this 5-star review! Our team works hard to provide all of our guests with the highest quality customer service, and we're happy to hear that this was reflected in your visit. Enjoy your new CR-V, and we look forward to working with you again. Sincerely, Mike Freeman - GM

      by mainlinehonda on 02/13/2015

  • oct14 inspection

    5 out of 5 starsby CMercaldo on 10/22/2014
    updated 11/07/2014

    drop off was quick & easy - service rep called to explain necessary service with prices - service rep also gave a discount since I had so much work done
    • It's fantastic that you had such a great service appointment with us! We always love hearing such fantastic stories from our guests. Please let us know if we can do anything else for you. We look forward to seeing you again in the future. Sincerely, Mike Freeman - GM

      by mainlinehonda on 02/13/2015

  • Martin,,,'GETS' Customer service.

    5 out of 5 starsby BrotherPaul on 10/10/2014
    updated 10/26/2014

    Prompt, courteous, swift, honest about what was NEEDED and not needed. (at least that was my perception and I'm in sales so I believe that I'm a good read on this. Comfortable waiting area with coffee and light snacks.
    • Thank you for this humbling review. We're happy to hear that you found our service to be efficient and courteous. Our highest priority is providing our guests with an excellent experience, so it's great that you felt satisfied. We look forward to helping you with your future auto needs. Sincerely, Mike Freeman - GM

      by mainlinehonda on 02/13/2015

  • 2015 Pilot SE

    5 out of 5 starsby JoeDlmt on 10/24/2014

    I am a repeat customer and have never had a bad experience at the dealership. My salesman Tony Longo and my service rep. Rudy, are the best and always go out of their way to please the customer. They are an asset to your dealership.
    • Thank you, Joe for the great feedback! Here at Martin Main Line Honda, we tend to go out of our way to take care of customers’ automotive concerns. We have earned your trust and repeat business - this humbles us deeply! Congrats on your new car, we truly hope you enjoy it. If there is anything else we can do for you, feel free to stop by. We look forward to seeing you again soon! Sincerely, Mike Freeman - GM

      by mainlinehonda on 10/27/2014

  • fast, fair and honest

    5 out of 5 starsby algary on 10/19/2014

    the service was quick and fairly priced. but most importantly, i was told that some of the work i requested was unnecessary , saving me some money. I appreciate this kind of honesty especially in light of a previous visit in which work on my car was suggested on a system that my car does not even have. one thing i noticed there regularly is that they overinflate the tires too much. I measured it since the ride was so harsh. I found 40psi in one tire and 36 in the three others when the recommended pressure is 30psi.
    • Thanks for perfect 5-star review! Our team strives for 100% customer satisfaction, so we appreciate the feedback. We hope to see you again for any future service needs. Steve Bloomer – Service Manager – (610) 649-5600 EXT 101

      by mainlinehonda on 12/07/2015

  • First Oil Change and recall on air bags

    5 out of 5 starsby TheresaJAV on 10/08/2014
    updated 10/20/2014

    Courteous, professional, likeable, customer friendly, genuine, good listeners, free first oil change, quick and informative. Your expert service and knowledge is exemplary.
  • Martin Main Line Honda - Great Service

    5 out of 5 starsby Heidi01 on 10/12/2014

    It's always so quick and hassle-free to bring my car for service. Everyone is so friendly and helpful. If Rudy is available, I usually go to him because he always has a smile and a kind word. I brought my car in on a stupid, gray drizzly day for my inspection and his smile brightened my day.
    • We are thrilled to hear about your exceptional service visit, thanks to Rudy as well as the rest of the team at Martin Main Line Honda. We always enjoy providing our guests with a thorough, helpful and friendly service. Feel free to contact us with your future automotive needs. Visit us on Facebook and Twitter for exclusive discounts and news. Sincerely, Mike Freeman - GM

      by mainlinehonda on 10/13/2014

  • Friendly and Speedy customer service!

    5 out of 5 starsby Ebony_Martice on 10/11/2014

    The friendly customer service is always a major plus! From the time I pulled my car up until the time I left-every representative was always smiling. And my car was done right when I was told it would be ready!!
    • It's always our pleasure to provide such friendly and professional service and we are ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Martin Main Line Honda, we value our customers and we look forward to seeing you on your next visit. Sincerely, Mike Freeman - GM

      by mainlinehonda on 10/13/2014

  • 8/26/14 CRV Service

    5 out of 5 starsby LDN621 on 08/28/2014
    updated 10/01/2014

    Efficient and courteous staff. Dealt directly with Joe M. He was very good. I have dealt with Joe in the past on many occasions and he has always been helpful
  • Excellent service!

    5 out of 5 starsby RMFS on 09/15/2014
    updated 09/27/2014

    We have always had great service and extremely helpful staff. My husband and I are extremely pleased with the personnel and service!!
  • Best experience buying a car

    5 out of 5 starsby Mcx17 on 09/14/2014
    updated 09/27/2014

    I saw the car online, sent an online inquiry and Tony L. got back to me the next morning. Two days later I bought the car with no hassles or high pressure sales tactics.
    • Thank you so much for this great 5-star review! Tony is a great member of our team and we are glad to know that he could make your car purchasing experience so easy and stress free. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Have fun driving! Sincerely, Mike Freeman - GM

      by mainlinehonda on 09/18/2014

  • Marvelous service

    5 out of 5 starsby Bhutan14_ on 08/25/2014
    updated 09/25/2014

    Was told exactly the service I would receive. Estimate of the time which proved accurate. My car runs greats due to great service.
  • Honda / Martin Main Line Ardmore, PA / Patrick Dowdall

    5 out of 5 starsby JustaChris on 09/21/2014

    No high pressure sales from Patrick D... He was willing to negotiate and kept his word even after the paperwork was signed.
    • Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on a daily basis. I am very happy to hear about your positive experience at Martin Main Line Honda, working with Patrick. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online, so be sure to regularly check our Google+ page. Sincerely, Mike Freeman – GM

      by mainlinehonda on 09/22/2014

  • Car Dealership

    5 out of 5 starsby Catkinson1 on 09/18/2014

    My sale Representative Patrick was very friendly, he make my decision to buy very easy. He explain every thing very simply without making me feel stupid. He makes me feel very comfortable and at home.
    • This 5-star review has truly made our day! Thank you for sharing you experience at Martin Main Line Honda working with Patrick. Our goal is to make sure that every customer feels comfortable and happy with our service. We are glad to know you drove away with this feeling. Enjoy your new purchase! Please let us know if you have any further automotive needs. Sincerely, Mike Freeman - GM

      by mainlinehonda on 09/19/2014

  • damaged by careless technician

    5 out of 5 starsby alwillis on 09/11/2014

    Another place stripped my drain-plug during an oil change and refuse to admit it. Your technicians were able to change my oil and save me the expense of a new oil pan.
    • It is very kind of you to write us such a nice review. We aim to please every guest that comes in the door, We are glad to hear that our you left Martin Main Line Honda highly satisfied. Please come visit us if you need anything else, be it service or sales. We hope to see you soon. Sincerely, Mike Freeman - GM

      by mainlinehonda on 09/16/2014

  • my trade in experience

    5 out of 5 starsby TaniaRenee on 08/29/2014

    I visited this location several times before the purchase and delivery of my vehicle. While, I have worked with one sales rep in the past, everyone was happy to work with me and meet my needs in his absence. They were patient with me during the decision process.
    • Tania, thank you so much for this review and for sharing your great experiences with us. We are glad to learn that you have always felt supported and welcomed during your visits to Martin Main Line Honda. The fact that you go out of your way to support us means a great deal to us. If you need anything else at all, please come back to see us. Sincerely, Mike Freeman - GM

      by mainlinehonda on 09/02/2014


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