Customer Reviews of Dick Hannah Volkswagen of Portland
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Reno is a great sales rep!
by Emilyb88 on 02/15/2025
Reno was very personable and easy to work with. Everyone we encountered was friendly and very helpful. Car shopping can be stressful but they made it easy.
9 reviews
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Reno is a great sales rep!
by Emilyb88 on 02/15/2025Reno was very personable and easy to work with. Everyone we encountered was friendly and very helpful. Car shopping can be stressful but they made it easy.Thank you so much for your positive comments about Dick Hannah VW of Portland!
Dick Hannah VW review
by Bartlett on 09/25/2023Very friendly and knowledgeable sales rep who guided me to a good decision without being assertive.It's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!
Outstanding service
by CYNROB99 on 03/12/2022We just bought Frank Roberts a beautiful new Kona ev. Beshara and all the other people at Dick Hannah's were very attentive from the first email i sent until we drove away. Best of all, Beshara has a great sense of humor. Made the whole… experience fun.We are so pleased you enjoyed your visit to Dick Hannah VW of Portland! I will let Beshara know about your very kind words. Please let us know if there is anything else we can do for you; we are more than happy to help!
Purchase
by Carl smith on 10/14/2020Shopped at local Portland Hyundai dealership as a repeat customer, salesman was excellent as was the sales manager. We were upfront with them and I think they were upfront with us. Colin the sales associate was excellent. Finance person… needed some time management training and enthusiasm. Waited over an hour to sign paperwork when we were repeatedly told we were the only purchasers in the dealership. Sales person Attempted to push him to complete paperwork timely, but it felt disrespectful and a waste of our time.Held Hostage
by honest18 on 08/15/2015Test driving car was fine. Then the intense sales pitch began. The sticker price on car we test drove was $31,000. The sales pitch started the car at $36,000 so they could 'negotiate'. Then, they took my key to 'estimate' my car and… would NOT GIVE IT BACK. I had to hunt down someone who would give me my key back so we could leave. Do not fall for giving any sales person your key.Helpful when we were there, not when we weren't
by astropsychic on 07/12/2014Although they were very helpful in letting us test drive their selection and answer our questions when we were there, our sales guy absolutely failed to follow up when it came to post-negotiation. Everyone in there seemed shadier and… scarier than they should be, despite the suits and ties. Good for questions and test-drives, nothing else.INCREDIBLY UNPROFESSIONAL. SHOP ELSEWHERE. COULD NOT BE WORSE.
by dmpdx on 12/17/2012updated 06/01/2025Came in recently to test drive a couple cars, and this dealership confirmed every stereotype you can possibly imagine about car dealers. We were very clear that we were just in the research phase and still going to several other dealers.… Nonetheless, they started asking for all kinds of personal information when all we wanted was a ballpark price on a lease. The line "what price would it take for me to put you in this car today" was even uttered. The usual tag-team action with the manager happened (who it must be said was much more professional than the sales guy). I also had a terrible experience at Herzog Meier a couple years ago, so if you are in the market for a VW in Portland, I guess Armstrong is the only option.Great experience!
by jessep2 on 12/03/2012updated 06/01/2025I recently helped my mother purchase her new Passat with Dick Hannah. The overall experience was great! Dawn and Tan showed her everything about the car, and were very professional. She is very pleased with her new car and got a great deal… on it. I would recommend Dick Hannah to anyone in the market.Great Sales Experience @ Dick Hannah Volkswagon
by philip_c86 on 07/03/2012updated 06/01/2025Went to Dick Hannah VW after a few other VW dealerships which didn't have what i wanted and had a poor experience. Came here and worked with a salesmen by the name of Tan N. Was very helpful and had a lot of knowledge on the car i was… interested in. After i picked out the car i wanted it took less than 1 and a half hours to complete everything. Which I liked a lot. In the pass it has taken up to 5 hours. I can say that i will recommend Dick Hannah Volkswagon to everyone I know. If your looking 4 a fun and easy car buying experience this is the place to go. Thanks
Volkswagen ID.4
Volkswagen Taos
Volkswagen Tiguan
Volkswagen Atlas
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About our dealership
Family. Integrity. Respect. Purpose. These four simple words, our core values, are the guiding principals of our business. Founded in 1949 by Dick’s father, Dick Hannah Dealerships has grown to become one of the most well respected and trusted automobile companies in the region. Dick Hannah Dealerships employs nearly 1,000 people and generously supports charitable, educational and environmental initiatives in our day-to-day operation. We’re proud to be deeply rooted in our community and we plan to stay that way. Dick Hannah VW of Portland includes a Free Lifetime Limited Powertrain Warranty on all new Volkswagen vehicles.
What sets us apart
5-Day Exchange on All Used Vehicles
Free Lifetime Limited Warranty
Amenities
- Complimentary Drinks
- Instant Financing
- Complimentary Coffee
- Shuttle Service
- Complimentary Car Wash
Thank you so much for your positive comments about Dick Hannah VW of Portland!
by Matt O'Neal on 02/18/2025