Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Customer Reviews of Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Review type:
Great experience
Oil change
by Karen on 01/08/2023Even though the remodel changed where you talked to service rep , it was effecient. The waiting room was back, with several choices of drinks and a vending machine.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, John Geraci | Service Manager
Great buying experience
by Albert on 01/08/2023Everything was handled promptly and professionally. Prices were fair. Great inventory to choose from. Love my new RAM 2500. Kaleb was great!Albert, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Kaleb's efforts have made a difference in your car-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Brandon Berg | General Sales Manager
Great Dealership
by Jason on 01/05/2023Reasonable negotiations with trade-in and willing to work with customer, no pressure from the sales department or finance department. Nice and friendly auto dealership.Thank you for putting your trust in Lithia Chrysler Jeep Dodge Klamath Falls! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, John Geraci | Service Manager
Great customer service
by Jeffrey on 12/24/2022Customer service, prompt attention to what I needed.Thanks for this awesome review, Jeffrey! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, John Geraci | Service Manager
Completely satisfied customer
Great service department
by Mark on 12/22/2022on time and ready for my appointment. done in a timely manner and fixed what I needed fixed.We appreciate your kind words, Mark. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again anytime! We look forward to your next visit. Take care. Sincerely, John Geraci | Service Manager
A true VIP experience
by Clinton on 12/19/2022Being a returning customer, I've been recognized from my previous visits. (Hopefully for good reason) It felt like there was expedited care taken just for me. The whole VIP experience. Not to mention, when something seemed awry after… leaving the service center, I was able to coordinate to return that same day, with what felt like even greater care!Clinton, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that our team treated you with the respect you deserve. If there is anything else that we can do for you, please don’t hesitate to reach out. Sincerely, John Geraci | Service Manager
Everything was great
by Karen_2023 on 12/12/2022How fast I got my vehicle back.Thanks for your outstanding review! We're glad to hear that our team was quick to finish your vehicle back to you! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, John Geraci | Service Manager
Oil change
by Zachary on 12/08/2022Ken’s friendliness and cheer makes getting oil changes or other service great. The staff is always friendly and knowledgeableThank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Geraci | Service Manager
Good Sales Service at Lithia Dodge Klamath!!
by Christopher on 12/01/2022My sales rep/person, Zico, was friendly, knowledgeable and was actively working to get me the deal I wanted.Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, John Geraci | Service Manager
Lifetime oil changes
by Ron on 11/28/2022FriendlyThank you for this amazing review! We really appreciate your business. Sincerely, John Geraci | Service Manager
Great service and wonderful employees
by Dorothy on 11/24/2022Pleasant atmosphere and friendly workersThank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as friendly. We look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, John Geraci | Service Manager
Awesome
by Gordon on 11/18/2022Friendly staffThanks for your perfect review, Gordon! We're glad to hear that our team was friendly and awesome! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, John Geraci | Service Manager
200006 Miles and going strong
by Lyle on 11/16/2022My Ram 3500 was serviced quickly and additional issues were relayed to me for approval. Good job service dept.Lyle, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Lithia Chrysler Jeep Dodge Klamath Falls. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, John Geraci | Service Manager
Great Service
by Darrin on 11/13/2022The guys are always honest and friendly.Thank you for this amazing review, Darrin! We really appreciate your business. Sincerely, Christopher Walker | General Manager
confusion over driving and parking
by Gerald on 11/02/2022updated 11/07/2022I like and trust the folks that work there.Thank you for the positive review, Gerald and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, John Geraci | Service Manager
Great sales department
by Graham on 10/30/2022Friendly staff. Helpful but never any high pressure sales tacticsThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, John Geraci | Service Manager
Satisfied customer
by Monty on 10/24/2022I came on a day that the guys were short handed but they took care of all my service and recall items.Monty, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are satisfied with the overall experience. We look forward to working with you again! Sincerely, John Geraci | Service Manager
Lithia Klamath
by Caitlyn on 10/08/2022The staff is very knowledgeable and proficient! Loved how easy the process is!Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, John Geraci | Service Manager
Good service
by kfallsgal on 10/03/2022It was a busy Saturday for just one service representative, despite this John was very pleasant and efficient. He kept me informed on my car's progress. Thank you John.Kfallsgal, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, John Geraci | Service Manager
Great job
by James on 09/04/2022Quick and fast always do a great jobThanks for the great rating, James. We're pleased that everything went well for you. Sincerely, John Geraci | Service Manager
Great Experience 👍 👍
by Brittany on 08/27/2022We were treated with respect and acknowledged what we needed and were looking for. Didn't try to sell us anything else.It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, John Geraci | Service Manager
Thank you for your wonderful review, Gregory! I'm thrilled to hear that your experience at Lithia Chrysler Jeep Dodge Klamath Falls was streamlined and easy. We strive to make the process as smooth as possible for our customers. We appreciate your feedback and hope to assist you again in the future! Sincerely, Brandon Berg | General Sales Manager
by Lithia Chrysler Jeep Dodge Klamath Falls on 08/05/2025