Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Customer Reviews of Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Review type:
JDC Of Klamath Falls
Easy purchase
by Laurie on 07/16/2022Great sales person. Jim Baxter was very helpful and helped us find the truck that fit our needs. Easy purchase.Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Jim and our team were helpful during your visit and that you love your new truck. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Brandon Berg | General Sales Manager
Lithia Service
by Peter on 07/11/2022Easy to drop off and service staff were very helpful explaining what they were going to do.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Geraci | Service Manager
Out of Towner Online Purchase Onsite Pickup
by John on 06/28/2022The whole experience was great. The contact us and the response time was refreshing. I did everything online and Jeremy was helpful every step of the way.John, thank you for the wonderful review and for traveling to Lithia Chrysler Jeep Dodge Klamath Falls from quite a distance, Jeremy and the team appreciate your business! Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Brandon Berg | General Sales Manager
Great service
by Heidi on 06/30/2022Friendly and helpful. Service was quick.It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Chrysler Jeep Dodge Klamath Falls, we value our customers and we look forward to seeing you on your next visit. Sincerely, John Geraci | Service Manager
Great service
by Erika on 06/26/2022Ken is super helpful and the service guys are nice and knowledgeableThank you so much for taking the time to write such great feedback, Erika! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Ken was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Take care! Sincerely, John Geraci | Service Manager
Jeep Service
by John on 06/25/2022Excellent service department. Friendly & efficient.We cannot thank you enough for this glowing review of our service center, John! We know how valuable your time is and we aim to friendly and efficient services to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, John Geraci | Service Manager
Excellent service
by Roger on 06/23/2022Everything, they helped a lot and even offered free food hahaRoger, thank you for your kind words. We feel our service department is what makes Lithia Chrysler Jeep Dodge Klamath Falls special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, John Geraci | Service Manager
John is the beat
by Kyle on 06/02/2022John Was the bestReviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, John Geraci | Service Manager
Thank You!
by Seth on 05/26/2022Zeeko, our salesman was great! He recognized that we had done our research and knew what we wanted. He made the process super easy. We spent weeks learning about both the Audi Q5 and Mercedes GL450 weighing both the pros and cons of each.… We drove to Bend the prior weekend and visited both dealerships, but found both options locally. It was really nice to find both cars on the same lot and test drive back to back. It sealed the deal for us when we were able to keep the car overnight to make sure we were comfortable with our decision, thank you! We had the pre-approval ready and signing docs was quick and easy.Thank you for taking the time to write this 5-star review, Seth! We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Brandon Berg | General Sales Manager
Quick oil change
by Scott on 05/22/2022Friendly service advisor. Quick oil change. In and out within an hour.Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, John Geraci | Service Manager
Perfect Service
by Francisco on 05/16/2022Service was helpful and finished my oil change, tire rotation, and alignment all within a timely matter. They're very considerate and helpful, and I will continue to take my vehicle there.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, John Geraci | Service Manager
Yah - You want your rig done here
by Matt on 05/15/2022The whole experience is great! I’ve been working with them for years now & they are “MRD” all the way,.... Motivated - Reliable - Dependable,.... what more can you ask? Special shoutout to John - thanks man, appreciate you! Matt… BalkwillThank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future! Sincerely, John Geraci | Service Manager
Chevy Traverse
by Sanchez on 05/16/2022They found the issue with our car not starting and we’re able to take care of it in a timely manner. Super grateful!Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you and take care! Sincerely, John Geraci | Service Manager
I love my New Red Dodge Ram
by Monica on 04/19/2022Everyone was so friendly & helpful. Jim was so wonderful on filling out paperwork and making the delivery easy. The way Doug explained the control instruments to me made it very easy to understand. Randy was great at exchanging my truck top… plus added information. Mike explained everything as I signed the paperwork. I think this was the first time, when buying a vehicle, I have ever had a manager take the time to introduce himself to me. Being recently widowed, everyone made me feel very comfortable.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Geraci | Service Manager
Great transaction
by Patrick on 04/14/2022The price was unbeatable & although there was some hiccups with the process everything was taken care of professionally and prompt.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Christopher Walker | General Manager
Great Staff, I came to them from a different local Lithia dealership
by Amber on 04/14/2022Staff is always polite and informative about the time windows and services. Also are NEVER pushy about other services your car may need, just give you the information! I love that!Thank you for your great review, Amber! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, John Geraci | Service Manager
Oil change
by Cassandra on 04/09/2022Fast and pleasant.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, John Geraci | Service Manager
Service truck
by Chris on 04/06/2022They take care of what they said they willIt is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, John Geraci | Service Manager
Great service as always
by Charles on 04/02/2022Friendly, knowledgeable employees and quick, precise service.Thanks for your perfect review, Charles! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Matthew Snipes | Service Manager
Great experience!
by Joe R on 03/26/2022Easy, no hassle buying experience! We traveled down to Klamath Falls after locating the Jeep we wanted. Jim pulled the keys aside and it was ready when we arrived. Test drove, negotiated, and signed we were on the road in just a couple… of hours. Smoothest car buying experience I've ever had!Thank you so much for leaving this awesome review of our dealership, Joe R. Jim truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, Anthony Rose | General Sales Manager
Good visit
by Gregor on 03/24/2022No wait for lifetime oil change...a first!We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Matthew Snipes | Service Manager
Thank you for sharing your experience! We're thrilled to hear that you feel you received a good deal on the vehicle you like at Lithia Chrysler Jeep Dodge Klamath Falls. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Brandon Berg | General Sales Manager
by Lithia Chrysler Jeep Dodge Klamath Falls on 02/03/2025