Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Customer Reviews of Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Review type:
Great experience
Ram 2500
by Ned on 12/23/2020updated 12/29/2020I liked the fact that no one was pushy. I asked for specific features and John found what I was looking forThank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from John and the rest of the Lithia Chrysler Jeep Dodge Klamath Falls team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Anthony Rose | General Sales Manager
satisfied customer
by Rick on 12/21/2020Prompt service and very transparent.Rick, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Christopher Walker | General Manager
Enjoying my new ride.
by Catherine on 12/09/2020updated 12/16/2020Saw a vehicle online that I was interested in. Called John Dahle and made an appt to test drive. The whole process from test drive to purchase was a very smooth and professional process.I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Anthony Rose | General Sales Manager
good oil change
by Cheryl on 12/16/2020nice people, good serviceWe are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Christopher Walker | General Manager
Good deal
by Scott on 12/04/2020Friendly serviceWe appreciate the kind words, Scott. We look forward to seeing you again in the future! Sincerely, Anthony Rose | General Sales Manager
Great Service. Great Car!
by Beverly on 11/29/2020John was informative, patient good natured. He got all the information for us that we asked for. Was very through. My husband had lots of questions and John willingly answered them all. I even called this morning and he responded… promptly.Thanks for this awesome review, Beverly! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Anthony Rose | General Sales Manager
New car purchase
by Suzan on 11/24/2020There was no pressure like in the old days.Thank you for the excellent review! It is great to know that our team provided you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Anthony Rose | General Sales Manager
2020 Jeep Purchase
by Dianna on 11/02/2020No pressure, the whole transaction from start to finish was smooth!It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Lithia Chrysler Jeep Dodge Klamath Falls. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Anthony Rose | General Sales Manager
Great experience
by Stewart on 11/01/2020John was a real person, not a salesman. He understood what I wanted and facilitated that rather than trying force me down a predetermined sales path.Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Anthony Rose | General Sales Manager
No hassle, easy purchase
by Amanda on 10/29/2020Other than the test drive and signing contracts, I was able to do everything online. I work full time and I am a full time college student, so I appreciate how my salesman, James Baxter, values my time just as much as I do.Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Anthony Rose | General Sales Manager
Another Successful Day
by Kathy on 10/19/2020Friendly Sales Associates that are willing to listen and do what they need todo to get you squared away fast. This is the 3rd time I've purchased a vehicle at this Lithia location.Kathy, it was a pleasure to read about your third car-buying experience at Lithia Chrysler Jeep Dodge Klamath Falls. Congratulations on your vehicle! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Anthony Rose | General Sales Manager
Recall on my vehicle
by Garrett on 09/30/2020The staff was really friendly and the service was really good and fast!Thanks for your perfect review, Garrett! We're glad to hear that our team was friendly, efficient, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Matthew Snipes | Service Manager
purchased new pickup
by James on 09/30/2020everything went smoothWe're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Anthony Rose | General Sales Manager
Service
by Kathleen on 09/25/2020Courteous personnel.We really appreciate your feedback, Kathleen. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Matthew Snipes | Service Manager
I definitely recommend going here!
by Kimberly on 09/25/2020John Nichols in the service department was very friendly and helpful!We cannot thank you enough for your wonderful review of Lithia Chrysler Jeep Dodge Klamath Falls and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Matthew Snipes | Service Manager
Maintenance work.
by Diane on 09/24/2020They are always informative about what is going on with my car but never push me. I appreciate that. Always very nice.Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Matthew Snipes | Service Manager
Good experience
by Michael on 09/23/2020The employees were very helpful and professional. It was our best car buying experience to date.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Anthony Rose | General Sales Manager
Lithia Service
by John on 09/16/2020The employees were very accommodating to my needs.John, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Christopher Walker | General Manager
n/a
by Michelle on 09/16/2020Everyone is very knowledgable and friendly. Bailey is awesome! This is the 2nd vehicle we purchased from him in 4 months.Thanks for your perfect review, Michelle! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Anthony Rose | General Sales Manager
Na
by Shela on 09/14/2020Pretty quick in getting us taken care ofShela, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Christopher Walker | General Manager
Great experience!
by Joe on 09/05/2020Scott Luoma was awesome... ensured everything was clear and if not explained it well. Low pressure when I let him know that I didn’t want any extras and just wanted to deal with price. Great rebates and definitely made my trip over from… Medford area well work it.Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Anthony Rose | General Sales Manager
Thank you for your wonderful review, Gregory! I'm thrilled to hear that your experience at Lithia Chrysler Jeep Dodge Klamath Falls was streamlined and easy. We strive to make the process as smooth as possible for our customers. We appreciate your feedback and hope to assist you again in the future! Sincerely, Brandon Berg | General Sales Manager
by Lithia Chrysler Jeep Dodge Klamath Falls on 08/05/2025