Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Customer Reviews of Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Review type:
Easy, competitive, and remote delivery!
Lithia experience.
by Ron on 08/19/2020The courteousness and cooperation of the staff.We appreciate the kind words, Ron. We look forward to seeing you again in the future! Have a great day. Sincerely, Matthew Snipes | Service Manager
Happiest Customer
by Kayla on 08/18/2020It was quick easy and simple! I got a car I’ve been wanting forever and I couldn’t be happier!Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Matthew Snipes | Service Manager
surprisingly simple
by Melinda on 08/16/2020Simple straightforward no pressureIt is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Lithia Chrysler Jeep Dodge Klamath Falls. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Anthony Rose | General Sales Manager
I could have waited
by Cj on 08/15/2020I had my car serviced with an oil change and your crew was very fast. Very impressedCJ, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Matthew Snipes | Service Manager
Oil change time.
by Dennis on 08/13/2020Friendliness and speed of the service.Dennis, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Matthew Snipes | Service Manager
Dennis Dillion Dodge and GMC lost my business and the reason why.
by John on 08/11/2020My time is very valuable and the number 1 reason why I bought from Lithia and Not Dennis Dillion Dodge this time was due to your Sales Manager Anthony Rose, his straight forward approach and getting me in and out quick and easy is why I… bought from Lithia that day. Anthony Rose has earned my Business from here on out when it comes to my Company and the trucks I buy every 2-3 years no matter what Dealership he works for here in Oregon or out of state he will be a great asset to that Company and where I will go and buy from. Thank you again Mr. Rose.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Anthony Rose | General Sales Manager
Review
by Sherry on 08/10/2020Geniune - I really enjoyed Bailey, my sales person. He made the experience fun.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Anthony Rose | General Sales Manager
hi
by Bradley on 07/30/2020A time estimate was given when I arrived and I was out well ahead of the estimateWe cannot thank you enough for this glowing review of our service center, Bradley! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Matthew Snipes | Service Manager
Now at 5
by Stan on 07/29/2020I have now purchased 5 vehicles at this dealership and it’s always a good experience and friendly atmosphere.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Anthony Rose | General Sales Manager
Excellent Service
by Carol on 07/28/2020personable and professionalThanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Matthew Snipes | Service Manager
Great
by Ashley on 07/26/2020The gentleman helping me was very nice, respectful and informative.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Christopher Walker | General Manager
Best car buying experience ever!
by Chantelle on 07/18/2020Our sales person was attentive and friendly and made for the best car buying experience we have ever had. We paid a very fair price. Our truck was clean, ready, fueled up, and the paperwork was done quickly.Thank you so much for taking the time to share your feedback with us, Chantelle! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best regards, Anthony Rose | General Sales Manager
Oil change
by Jose on 07/15/2020Had a friendly guy attend me, showed me and explained the details of oil changes with and without lifetime oil change. I liked how everything went through and Im glad I was a satisfied customer.Jose, thank you for the feedback! We are happy to hear about your positive experience at Lithia Chrysler Jeep Dodge Klamath Falls, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Matthew Snipes | Service Manager
Buying a car at lithia dodge
by Whitney on 07/04/2020updated 07/10/2020John was very helpful about getting me into a reliable car even tho I didn't want to let go of my old oneThank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Anthony Rose | General Sales Manager
Lithia Dodge Thank you
by Eva on 07/03/2020updated 07/10/2020Travis and Jeremy were very professional and pleasant to work with. I appreciate their honesty and going out of their way to get me what I wanted. They are great to work with and thank them for working with me.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Anthony Rose | General Sales Manager
Very nice used car
by Shawn on 06/24/2020Very nicely done deal. Everything was very cleanWe're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Sincerely, Anthony Rose | General Sales Manager
Disappointed
by Jessica on 06/24/2020Fast service. Have shopped for my last 3 vehicles at Lithia and I was not happy this time with the lack of attention to the simple things that could have gotten fixed during the inspection. I bought it prior to the certification process… and I think this is why there was the lack of attention to the issues I found afterward. 2 will be fixed but 1 I just found today which is the bumper.Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Matthew Snipes | Service Manager
Quick and friendly service
by Joseph on 06/12/2020quick and efficient and friendly staff.Joseph, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Matthew Snipes | Service Manager
Great Job
by Michelle on 06/08/2020John Dahl was an oustanding sales man I left with an suv and payments I could afford for my teen mom and I thank you so much I feel blessedThank you for taking the time to write this review. We are pleased to hear that John was able to provide an efficient and overall positive experience. Sincerely, Anthony Rose | General Sales Manager
Best Lithia around.
by Ian on 05/22/2020updated 06/01/2020Really low pressure environment. Helpful folks.We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Sincerely, Anthony Rose | General Sales Manager
First time car buying experience.
by Alfred on 05/22/2020updated 06/01/2020I admired the tenacity of the sales staff to meet me in the middle. Genuine, honest crew! They let me test drive a couple other vehicles I was interested in before moving heaven and earth to get me the one I truly wanted with a solid… warranty package in spite of the CDC's guidelines. This is a rough time for everyone, and I'm thankful to have worked with such a professional crew.Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Anthony Rose | General Sales Manager
Thank you for your wonderful review! We’re thrilled to hear that you found the car purchasing process at Lithia Chrysler Jeep Dodge Klamath Falls to be easy and competitive. Our team always strives to provide a seamless experience, and we appreciate your feedback. We hope to see you again for your next vehicle purchase! Sincerely, Brandon Berg | General Sales Manager
by Lithia Chrysler Jeep Dodge Klamath Falls on 05/23/2025