Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Customer Reviews of Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Review type:
Easy, competitive, and remote delivery!
Oil change time.
by Dennis on 05/06/2021courteous peopleThank you for this amazing review! We really appreciate your business. Sincerely, Christopher Walker | General Manager
Life time oil change
by Bruce on 04/18/2021Attention to detailThank you for this amazing review, Bruce! We really appreciate your business. Sincerely, Matthew Snipes | Service Manager
Service work
by David on 04/16/2021Had my Ram 3500 transmission serviced .I was a work in I left my truck on Tuesday and told them I needed it back on Thursday Wednesday about 11 am john called me . Said I was ready to go and at a fair Rate.*****Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Matthew Snipes | Service Manager
Service
by Elizabeth on 04/07/2021Everyone was incredibly nice.We appreciate the kind words, Elizabeth. We look forward to seeing you again in the future! Sincerely, Matthew Snipes | Service Manager
Good customer service
by Rondavistrk2021 on 04/03/2021I like the idea they negotiated a deal that satisfied both partiesThank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Anthony Rose | General Sales Manager
Wonderful place
by Deborah on 04/03/2021Friendly peopleWe appreciate the kind words, Deborah. We look forward to seeing you again in the future! Sincerely, Christopher Walker | General Manager
Great Service
by Stacy on 04/02/2021Fast and friendly service.We appreciate the kind words, Stacy. We look forward to seeing you again in the future! Sincerely, Matthew Snipes | Service Manager
Bryden Hastey jeep renegade trail hawk
by Bryden on 04/01/2021Despite being under staffed everyone was eggar to help.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Matthew Snipes | Service Manager
Great Experience From Beginning To End
by Brad on 04/02/2021Kirk, Jim, and Mike were a pleasure to work with. We had hoped to handle as much of the deal as possible "remotely" and Kirk and Jim were happy to oblige. Jim responded to our website inquiry quickly, letting us know the truck was at the… lot. Kirk texted pictures of the truck so that we could see what it looked like and also accepted pictures of our trade in. Within about three hours or so, we had a deal and were scheduled to drive down to Klamath Falls the next day. The price for the new truck was extremely fair and while the trade-in offer was a little less than we had received from the other dealer, we were happy to accept due to the smooth process. We felt listened to and the entire process was fair and honest. This was completely different from a Portland area dealer we attempted to work with. After weeks of run around, not listening to us, and just being downright shady, we decided it was time to move on. We are so glad that Lithia had this truck in stock and that we had the opportunity to work with them.Brad, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Anthony Rose | General Sales Manager
Very Satisfied with our purchase. Highly recommended
by Janine on 03/29/2021Our sales guy Randy Goodrich is very personable, knowledgeable, and went above and beyond to meet our expectations (:Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Anthony Rose | General Sales Manager
Tom
by Thomas on 03/26/2021Friendly service men. Lube showing me oil levels etc. cleanliness of the facility nice waiting roomWe appreciate the kind words, Thomas. We look forward to seeing you again in the future! Sincerely, Matthew Snipes | Service Manager
Juanita Dunavant
by Juanita on 03/24/2021It was quick, and professional. My safety in was put first.Juanita, I appreciate you letting others know about your recent experience. It is our goal for everyone to be in a comfortable and safe environment during these uncertain times. If there is anything else we can do for you, feel free to reach out! Sincerely, Christopher Walker | General Manager
Friendly, knowledgeable staff
by Shannon on 03/24/2021Everyone is very friendly and knowledgeable. They take my concerns seriously.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Christopher Walker | General Manager
Service of VW
by NanaKeno on 03/21/2021Although the wait was long, the wait area was quite nice and the availability of drinks and restroom was good, The staff in the service area were so nice.We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Matthew Snipes | Service Manager
review
by William on 03/18/2021Attentive service peopleThank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Matthew Snipes | Service Manager
Bailey with The Miles' for Jeep Cherokee
by Jessica on 03/17/2021Bailey was efficient at meeting our needs with getting into a better vehicle (for two of them).Thanks for this awesome review, Jessica! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Anthony Rose | General Sales Manager
Great sales person
by Christopher on 03/17/2021Randy was perfect for us. Was not pushing us, listened to us and was patient.Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Anthony Rose | General Sales Manager
Great job!
by Troy on 03/14/2021Overall, it was nice and not as stressful as I thought it would beThanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Anthony Rose | General Sales Manager
Oil Change
by Carolyn on 02/23/2021updated 03/02/2021Needed oil changed and they did it with no delays.Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Matthew Snipes | Service Manager
Ram purchase
by David on 02/18/2021updated 02/24/2021The sales person (Jim) was straight forward and easy to work with. The offer for my trade in was fair so no need for bargaining.David, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Lithia Chrysler Jeep Dodge Klamath Falls! Sincerely, Anthony Rose | General Sales Manager
nice job
by Walter on 02/17/2021updated 02/23/2021rapid serviceThanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Matthew Snipes | Service Manager
Thank you for your wonderful review! We’re thrilled to hear that you found the car purchasing process at Lithia Chrysler Jeep Dodge Klamath Falls to be easy and competitive. Our team always strives to provide a seamless experience, and we appreciate your feedback. We hope to see you again for your next vehicle purchase! Sincerely, Brandon Berg | General Sales Manager
by Lithia Chrysler Jeep Dodge Klamath Falls on 05/23/2025