Skip to main content

Lithia Chrysler Jeep Dodge Ram of Klamath Falls

Today 8:30 AM - 7:00 PM

Customer Reviews of Lithia Chrysler Jeep Dodge Ram of Klamath Falls

Review type:

Overall rating

4.9
4.91 out of 5 stars

(85 reviews)


Customer recommendations:

Yes (82)|No (3)

Great experience

5 out of 5 starsby Gregory on 08/05/2025

Entire experience was streamlined and easy.
  • Thank you for your wonderful review, Gregory! I'm thrilled to hear that your experience at Lithia Chrysler Jeep Dodge Klamath Falls was streamlined and easy. We strive to make the process as smooth as possible for our customers. We appreciate your feedback and hope to assist you again in the future! Sincerely, Brandon Berg | General Sales Manager

    by Lithia Chrysler Jeep Dodge Klamath Falls on 08/05/2025

Have feedback for this dealer?
The following reviews are more than two years old. They are not included in the overall rating.
250 reviews
Sort by:

  • Oil change

    5 out of 5 starsby James on 09/12/2021

    Job well done
    • Thank you for this amazing review! We really appreciate your business. Sincerely, Matthew Snipes | Service Manager

      by Matthew Snipes on 09/15/2021

  • Oil change experience.

    5 out of 5 starsby Fred on 09/12/2021

    The price was fair.
    • Thank you for the amazing five-star rating! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! Sincerely, Matthew Snipes | Service Manager

      by Matthew Snipes on 09/15/2021

  • Excellent

    5 out of 5 starsby Samuel on 09/09/2021

    No pressure, salesman was easy to work with, answered all questions and had good communication
    • Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Christopher Walker | General Manager

      by Lithia CDJR of Klamath Falls on 09/14/2021

  • Lithia did good again

    5 out of 5 starsby Lyle on 09/01/2021

    work was done right and on time
    • Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Matthew Snipes | Service Manager

      by Lithia CJDR of Klamath Falls on 09/07/2021

  • Quick lube

    5 out of 5 starsby Julie on 08/25/2021

    Friendly staff and good customer service
    • Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Christopher Walker | General Manager

      by Christopher Walker on 08/30/2021

  • Best Jeep dealer I’ve been to.

    5 out of 5 starsby David on 08/20/2021

    Your salesman Jim took charge and got a deal done when others couldn’t.
    • We appreciate the kind words, David. We look forward to seeing you again in the future! Sincerely, Anthony Rose | General Sales Manager

      by Anthony Rose on 08/24/2021

  • five star

    5 out of 5 starsby Dorena on 07/31/2021

    You all are so nice and friendly. I trust you to take care of my truck like it was your truck. I have never had a problem since the day I drove it home.
    • We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Matthew Snipes | Service Manager

      by Lithia CJDR of Klamath Falls on 08/04/2021

  • Beat survive ever

    5 out of 5 starsby Kyle on 07/25/2021

    The employees are always nice and informative of any and all questions I ask them.
    • Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Christopher Walker | General Manager

      by Christopher Walker on 07/28/2021

  • It was an honor to of met such wonderful and compassionate associates.

    5 out of 5 starsby Robert on 07/17/2021

    I enjoyed the fact that they did not hesitate on giving me assistance especially since a lot of my livelihood was involved in the Oregon fire. They were prompt and assist me to the best of their ability which in turn put me in a truck I am sincerely in debt to the gentleman there and I appreciate that I would never have found out in a big city and it warms my heart to know that people like this exist in this world thank you guys Lithia
    • Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Anthony Rose | General Sales Manager

      by Lithia CJDR of Klamath Falls on 07/21/2021

  • Great Service

    5 out of 5 starsby Linda on 06/29/2021
    updated 07/12/2021

    Customer service was Polite and professional. Work was done in a reasonable time.
    • We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Matthew Snipes | Service Manager

      by Lithia Chrysler JDR of Klamath on 07/12/2021

  • Frustrating

    1 out of 5 starsby Allbright on 07/11/2021

    Our experience was horrible today. If I could give zero stars I would
    • We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Christopher Walker | General Manager

      by Lithia Chrysler JDR of Klamath on 07/13/2021

  • :-)

    5 out of 5 starsby Tammy on 07/11/2021

    They remember me. Called promptly with update and recommendations. Didn't badger for upsell.
    • Thank you for the five-star rating, Tammy! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Christopher Walker | General Manager

      by Lithia Chrysler JDR of Klamath on 07/14/2021

  • KFalls Tacoma Purchase

    5 out of 5 starsby Bryan on 07/07/2021

    Stewart, Lana and Tanner were great. Low pressure and very helpful. Picked up my truck yesterday and everything went very smoothly.
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Christopher Walker | General Manager

      by Lithia Chrysler JDR of Klamath on 07/12/2021

  • Oil change service

    5 out of 5 starsby Patricia on 07/05/2021

    Professional, fast service. Friendly staff
    • Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Matthew Snipes | Service Manager

      by Matthew Snipes on 07/08/2021

  • Great job every time

    5 out of 5 starsby Michael on 07/04/2021

    Friendly, quick service.
    • We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Matthew Snipes | Service Manager

      by Matthew Snipes on 07/08/2021

  • Great dealership that honored emailed price!

    5 out of 5 starsby Isaiah on 06/29/2021

    Negotiation was great, easy, and very reasonable! They honored the price and was great experience. Very friendly and Would come again. Car did have some scratches and no windshield fluid so double check your car before delivery.
    • Thank you Isaiah, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Anthony Rose | General Sales Manager

      by Anthony Rose on 07/01/2021

  • Billy

    5 out of 5 starsby Joe on 06/25/2021

    Easy to work with. I started the process online and finished in person. Everyone was Easy to work with.
    • Thank you for this amazing review! We really appreciate your business. Sincerely, Matthew Snipes | Service Manager

      by Matthew Snipes on 06/29/2021

  • Jeep service

    5 out of 5 starsby James on 06/21/2021

    Always prompt and courteous.
    • Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Matthew Snipes | Service Manager

      by Matthew Snipes on 06/23/2021

  • Great experience

    5 out of 5 starsby Mitch on 06/06/2021

    Really nice guys, straight forward transaction. Great pricing on their website that the honored without any question. I came in with a coupon that they are still working on for me. Highly recommended.
    • We cannot thank you enough for your wonderful review of Lithia Chrysler Jeep Dodge Klamath Falls and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Anthony Rose | General Sales Manager

      by Anthony Rose on 06/09/2021

  • Doug was a great help

    5 out of 5 starsby SRogers on 06/05/2021

    Doug was a great help in getting the deal together. He also took time from his day off to ensure we got our Jeep in time for a planned vacation.
    • Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Anthony Rose | General Sales Manager

      by Anthony Rose on 06/09/2021

  • Great customer service friendly staff

    5 out of 5 starsby Luis on 06/03/2021

    Straight to the point and geeat customer service
    • We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Anthony Rose | General Sales Manager

      by Lithia Chrysler JDR of Klamath on 06/08/2021

About our dealership