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Lithia Chrysler Jeep Dodge Ram of Klamath Falls

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Customer Reviews of Lithia Chrysler Jeep Dodge Ram of Klamath Falls

Review type:

Overall rating

4.9
4.91 out of 5 stars

(88 reviews)


Customer recommendations:

Yes (85)|No (3)

Great experience

5 out of 5 starsby Gregory on 08/05/2025

Entire experience was streamlined and easy.
  • Thank you for your wonderful review, Gregory! I'm thrilled to hear that your experience at Lithia Chrysler Jeep Dodge Klamath Falls was streamlined and easy. We strive to make the process as smooth as possible for our customers. We appreciate your feedback and hope to assist you again in the future! Sincerely, Brandon Berg | General Sales Manager

    by Lithia Chrysler Jeep Dodge Klamath Falls on 08/05/2025

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88 reviews
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  • nice job

    5 out of 5 starsby Walter Brownfield on 09/11/2024
    updated 09/19/2024

    very timely
    • Thank you for your positive review! We at Lithia Chrysler Jeep Dodge Klamath Falls appreciate your feedback on our timely service. I look forward to assisting you again in the future! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 09/19/2024

  • Longest oil change ever

    5 out of 5 starsby Luis on 09/06/2024

    Took 1hr and 20 minutes for an oil change and I was next in line
    • Thank you for your feedback. We appreciate you taking the time to share your experience regarding the oil change at Lithia Chrysler Jeep Dodge Klamath Falls. Your input is valuable, and we strive to improve our services to ensure efficiency. If you have any further concerns or suggestions, please feel free to reach out to us directly. We hope to serve you better in the future. Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 09/09/2024

  • Best Service in Lube

    5 out of 5 starsby Katy on 08/30/2024
    updated 09/06/2024

    I like how friendly the staff are and that they are willing to go above and beyond for you
    • Thank you for your kind words! We're thrilled to hear that you had a positive experience with our friendly staff at Lithia Chrysler Jeep Dodge Klamath Falls. We strive to go above and beyond for our customers, and your feedback truly motivates us. We look forward to seeing you again soon! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 09/06/2024

  • Good job.

    5 out of 5 starsby Randal on 08/16/2024
    updated 08/23/2024

    Friendly staff, quality service, comfortable waiting area.
    • Thank you so much for your positive review! We’re thrilled to hear that you had a great experience with our friendly staff and enjoyed our comfortable waiting area. At Lithia Chrysler Jeep Dodge Klamath Falls, we strive to provide quality service to all our customers. We look forward to seeing you again soon!

      by Lithia Chrysler Jeep Dodge Klamath Falls on 08/23/2024

  • Oil change

    5 out of 5 starsby Dave on 08/12/2024
    updated 08/20/2024

    Fast and friendly service!
    • Thank you for your wonderful review! We at Lithia Chrysler Jeep Dodge Klamath Falls truly appreciate your kind words about our fast and friendly service. I look forward to seeing you again soon! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 08/20/2024

  • Normal service

    5 out of 5 starsby Joseph on 08/18/2024

    Lifetime oil change saves us money.
    • Thank you for your feedback! I'm glad to hear that you see the value in our lifetime oil change service at Lithia Chrysler Jeep Dodge Klamath Falls. It's always our goal to help our customers save money and enjoy their vehicles. I appreciate your support and look forward to serving you again in the future! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 08/20/2024

  • Great service writer and thanks for your help

    5 out of 5 starsby James on 08/17/2024

    Kenny my service writer was very kind, happy to greet, worked well with having my vehicle done in a timely manner. Plus I got a new duck. My work was warranty work.
    • Thank you, James, for your wonderful review! I'm thrilled to hear that Kenny provided you with excellent service and that your warranty work was completed promptly. I appreciate your feedback and look forward to welcoming you back to Lithia Chrysler Jeep Dodge Klamath Falls in the future! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 08/20/2024

  • Another great service

    5 out of 5 starsby Michael on 08/07/2024
    updated 08/16/2024

    Friendly and highly competent help. I always have a good experience.
    • Thank you, Michael, for your wonderful review! We’re thrilled to hear that you consistently have a good experience with us at Lithia Chrysler Jeep Dodge Klamath Falls. Our team strives to provide friendly and competent service, and your feedback truly means a lot to us. We look forward to assisting you again soon! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 08/16/2024

  • Oil change plus

    5 out of 5 starsby Patricia on 08/13/2024

    I took my truck in for an oil change and, without my asking, they noticed my tires were low and they aired them up for me!
    • Thank you so much for your review! We're glad to hear that our team at Lithia Chrysler Jeep Dodge Klamath Falls went the extra mile to ensure your truck was in great shape during your visit. Your satisfaction is important to us, and we appreciate you sharing your positive experience. We look forward to seeing you again for your next service! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 08/16/2024

  • Great experience!

    5 out of 5 starsby Dale on 08/13/2024

    I really liked working with Rex, our sales representative. He was very professional, but low pressure.
    • Thank you so much for your kind words! We're thrilled to hear you had a positive experience with Rex at Lithia Chrysler Jeep Dodge Klamath Falls. Our team strives to create a professional and relaxed atmosphere for all of our customers. We hope to see you again soon! Sincerely, Brandon Berg | General Sales Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 08/14/2024

  • Wonderful customer service.

    5 out of 5 starsby Diane on 08/11/2024

    The men at the desk are always kind and do not make me wait. They make me feel that I am important even though they have much on their plate with so many others
    • Thank you, Diane, for your wonderful review of Lithia Chrysler Jeep Dodge Klamath Falls! We're thrilled to hear that our team consistently makes you feel valued and attends to you promptly. Your feedback truly means a lot to us. We look forward to welcoming you back for your next visit! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 08/12/2024

  • Lithia Klammath Falls

    5 out of 5 starsby Jason S on 06/19/2024

    I live in LA, but made my first call to this dealership for a completely random reason (that isn't interesting, so I'll skip the explanation). I had no idea that the first Dealer I contacted, 500 miles away, would actually be the dealer with the best deal. The Salesmen put up with me (ha ha) as I continued my search because I assumed I'd be able to find an even better deal if I kept looking. Eventually, after a 4-state search, I ended up right back at Lithia Klammath Falls and got a really great deal. Additionally, what I found with their trucks is that the options provided are things I'll actually benefit from. This is a second vehicle for me and I don't need technology, shiny knobs or fancy seats for my dogs. There are a lot of options offered by manufacturers and most are of no use to me. I hate paying for stuff I don't need, and in this case I didn't. This really made me feel a lot better about the truck I bought. They stock a good quality fleet of vehicles.
    • Thank you, Jason, for choosing Lithia Chrysler Jeep Dodge Klamath Falls and taking the time to share your positive experience with us. We appreciate your kind words about our dealership and the great deal you received. We're glad to hear that you found the perfect truck with the right options that suit your needs. Your satisfaction is important to us, and we look forward to assisting you in the future. Drive safely! Sincerely, Brandon Berg | General Sales Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 06/23/2024

  • Excellent service at Lithia Ram in Klamath Falls, Oregon.

    5 out of 5 starsby James on 06/18/2024

    The staff are always very courteous.
    • Thank you for the 5-star review, James! At Lithia Chrysler Jeep Dodge Klamath Falls, we always aim to provide top-notch service with courtesy. We look forward to your next visit! Sincerely, Daniel Perry | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 06/18/2024

  • Aa promised, on time

    5 out of 5 starsby Doug on 06/10/2024

    Fast, easy
    • Thank you, Doug, for choosing Lithia Chrysler Jeep Dodge Klamath Falls and for the 5-star review. We're glad to hear that your experience was fast and easy. We look forward to assisting you again in the future! Sincerely, Brandon Berg | General Sales Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 06/11/2024

  • Great experience

    5 out of 5 starsby Jessica on 05/22/2024

    John was great when i went in for my pil change!
    • Thank you for the 5-star review, Jessica! I'm glad to hear that John provided great service during your oil change. I appreciate your feedback and look forward to assisting you with any future automotive needs at Lithia Chrysler Jeep Dodge Klamath Falls. Sincerely, Chramayne Macklin | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 05/23/2024

  • Jeep Recall Service

    5 out of 5 starsby Melody on 05/17/2024

    Great communication and timely service.
    • Thank you, Melody! We strive to provide excellent communication and timely service at Lithia Chrysler Jeep Dodge Klamath Falls. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Chramayne Macklin | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 05/17/2024

  • Quick service for oil change!

    5 out of 5 starsby Sherie on 05/06/2024

    Like the designated area to check in for oil changes
    • Thank you for providing this amazing feedback, Sherie! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, Christopher Walker | General Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 05/07/2024

  • Repair

    5 out of 5 starsby Kenneth on 04/30/2024

    Service writer was good at keeping me informed.
    • Thanks for the kudos, Kenneth. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to me if you have any questions for our staff. Sincerely, Chramayne Macklin | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 05/03/2024

  • great service

    5 out of 5 starsby kfallsgal on 04/24/2024

    professionalism of service staff
    • Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Chramayne Macklin | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 04/29/2024

  • Oil change

    5 out of 5 starsby James on 04/16/2024

    Breakroom, in and out in a reasonable amount of time
    • Thank you for the five-star rating, James! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Chramayne Macklin | Service Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 04/17/2024

  • Thank you

    5 out of 5 starsby Amanda on 04/03/2024

    Very quick and easy
    • Thank you for sharing your feedback about your experience with us, Amanda. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, Christopher Walker | General Manager

      by Lithia Chrysler Jeep Dodge Klamath Falls on 04/05/2024

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